631: Monitor Mayhem and the Search for the Perfect Pixel

In this episode of Command Control Power, the hosts discuss their experiences with various monitor setups, emphasizing ultra-wide and large screens, while exploring technical issues and preferences. They dive into topics such as monitor pixel density, enhanced connectivity settings for Unifi networks, and share personal anecdotes about client interactions and equipment setups. The episode also includes light humor and listener engagement, underscoring the blend of technical insights and casual conversation that characterizes the show.

00:00 Introduction and Greetings

00:11 Monitor Preferences and Recommendations

01:50 Client Interaction and Monitor Shaming

02:50 Exploring Ultra-Wide Monitors

04:28 Remote Upgrades for Clients

10:47 Adjusting Monitor Settings for Clarity

15:37 Comparing Monitor Specifications

26:29 The Cost of Standard Glass

26:38 Living Room Office Setup

27:16 Choosing the Right Monitor

30:08 Apple TV and Aspect Ratios

33:01 Monitor vs TV Debate

38:37 Monitor Control App Insights

40:55 Unify Network Issues

50:44 Wrapping Up with Humor

Best Of CCP - 403: I Hope You Find Honest Work One Day

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, thaey discuss technical support issues both with the technology and working with clients.

629: Balancing Tech Support: Accessibility, Solo Entrepreneurship & Innovative Solutions with Adam Rice

In this episode of Command Control Power, the hosts are joined by returning guest Adam Rice of Ask Adam. They discuss the challenges and benefits of being a solo tech support consultant, including balancing large business clients with residential work. Adam shares his innovative equitable pricing model, designed to make tech support accessible to everyone, regardless of their financial situation. The conversation also touches on tools like TailScale and Alectrona Patch, effective strategies for leveraging tech tools as a solo consultant, and the nuances of building and maintaining client trust in both residential and business settings.

00:00 Introduction and Welcome Back, Adam Rice!

00:28 Adam's Background and Living in Philadelphia

02:08 Residential vs. Business Clients

02:47 Solo Consulting and Family Involvement

06:45 Challenges of Hiring and Subcontracting

16:35 Marketing Strategies and Client Demographics

21:39 Private Equity and Client Stability

27:20 Navigating Business Without Contracts

28:33 Shifting Focus to Residential Clients

29:58 The Importance of Client Relationships

31:47 Discussing Business Rates and Models

32:54 Implementing Equitable Pricing

35:03 Challenges and Benefits of Sliding Scale Pricing

48:58 Tools and Techniques for Business Efficiency

57:53 Concluding Thoughts and Future Plans

628: Apple WWDC 2026 Highlights, 1Password for MSP’s & The Ongoing UniFi 6GHz Wi-Fi Debate

Cirrus Partners

In this episode of Command Control Power, the hosts discuss recent Apple updates, including the new liquid glass feature and macOS support schedules up to 2028. They share their insights on the Apple Worldwide Developers Conference (WWDC) announcements and speculate on client feedback regarding OS support timelines. The conversation also delves into technical aspects and user experiences with Unifi’s six-gigahertz WiFi, highlighting troubleshooting steps like disabling the 6GHz band for improved stability. The team also touches on seamless transitions to 1Password MSP, comparing pricing and feature benefits. Through the exchange, they offer practical advice for managing both client and personal tech infrastructures as they keep an eye on emerging technologies and services.

00:00 Introduction and Recent Show Recap

00:25 Apple's Liquid Glass Announcement

00:45 macOS Support Timeline Discussion

04:10 Liquid Glass Early Impressions

06:35 MDM Migration Functionality

09:01 FileVault and MDM Enhancements

10:33 Intel Macs and macOS Tahoe Compatibility

13:32 Client Perspectives on Mac Longevity

26:39 Mac Mini Model Years Overview

27:36 Challenges with Mac Mini Hardware

28:11 Using Mac Mini for Various Tasks

30:26 Client Support and OS Upgrades

36:23 One Password MSP Transition

48:47 UniFi System Issues and Solutions

52:46 Conclusion and Farewell

Best Of CCP - 165: Interview With Matt Woestehoff of Foundation in Minneapolis

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Recorded July 19, 2016

CCP welcomes Matt Woestehoff Director of Business Development and Operations of The Foundation in Greater Minneapolis-St. Paul Area

Quoting Matt's Bio On The Foundation website: "Presenter, listener, growth engineer. I work with companies who understand the value of thinking ahead. We build a strong technological base so that you can Get Back to Work. We help acquire, deploy, and manage iPads, build network infrastructures to support thousands, and help entrepreneurs build their dreams. Born as Apple fan-boys, now recognizing brand-agnostic solutions for any business need. That said, we tend to work with creative agencies. Why? Because we get it. It's what we do."

You can reach Matt via email: matt@fndtn.com

On Twitter Follow The Foundation @thefndtn 

617: Interview with Adam Engst: Navigating AI, Tech Ethics, and Business Models

Interview with Adam Engst: Navigating AI, Tech Ethics, and Business Models

The hosts of Command Control Power are joined by Adam Engst of Tidbits Content Network for a wide-ranging discussion on the state of AI, the ethics of technology in business, and how evolving business models are influencing content creation. Topics include the 35th anniversary of Tidbits, the importance of maintaining human decency in business practices, the future of AI-based answer engines compared to traditional search engines, and the need for businesses to develop AI policies. Engst also shares personal anecdotes and offers insights on how to responsibly integrate AI into everyday professional tasks.

00:00 Introduction and Welcome

00:09 Celebrating 35 Years of Tidbits

01:14 Navigating Current Events and Business Ethics

04:51 Challenges in Business and Academia

07:06 Handling Offboarding and Client Relations

10:12 The Impact of Media and Fiction on Real Life

12:12 A Lesson in Communication and De-escalation

18:15 The Rise of AI and Apple's Struggles

31:35 Introduction to Answer Engines

31:48 The Role of Original Sources

32:12 Impact of Answer Engines on Source Verification

33:03 Commercial Content vs. Non-Commercial Content

35:05 Challenges with Paywalls and Advertising Models

36:04 Micropayments as a Solution

37:07 The Evolution of Business Models

40:46 The Rise of AI Answer Engines

44:30 The Future of Search and AI Integration

58:40 The Importance of AI Policies in Business

01:01:11 Conclusion and Final Thoughts