-Jerry follows up with Joe about clients with monthly plans and miscommunications that can occur
-Sam has a story to share about how something related to this occurred to him and he had to rectify this with the client
-Using Daylite, Sam now has checks and balances in place to make sure alerts are functioning. He does this by using the Forms feature for checklists
-Jerry also has a similar story to share with a Gmail account that needed security features adjusted. He also discusses the need to “monitor the monitoring”
-VMs need monitoring too! Joe talks about using Watchman Monitoring on virtual machines
-Joe wants an easy ability to view external displays via tools like Watchman Monitoring or Addigy. It would help when creating specs for a computer upgrade.
-Joe continues on his wish list of items to include like mouse battery alerts, applications opened over time, etc.
-PSA from Jerry about upgrades. All consultants with Windows 7 computers should look at upgrading to Windows 10 by January of 2020
-Another tip is an app from Saint Claire Software called Go64. This will alerts you about apps that are not 64-bit and not ready for macOS 10.15 Catalina
-Joe tries to make sense of names listed in ALL CAPS
-Sam is put out by a client that shortens all names to one letter initials
-What’s worse is people that text Jerry with computer issues and only their number is displayed
-Clients that frustrate us make us rethink the relationship. Joe may have more patience than Jerry in that regard.
-Google Chrome’s messaging language is still a source of annoyance for Joe
-Always coming back to password management, we discuss phishing attempts in conjunction with old passwords