š Patreon Special
IT Pros: exclusive shows await you on Patreon, focusing on the more challenging aspects of running your practice and working with clients and employees.
558: Battery Powered M4 iMac
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-We talk about on air meltdowns and recall similar situations when dealing with clients.
-When dealing with a financial site, Jerry works with support to āenable cross website trackingā. Tech support is impressed with his technical prowess.
-Similarly, Sam has experienced issues loading the Microsoft 365 admin panes when in Safari private browsing. Refreshing and reducing protection features allows it to work.
-Joe mentions using profiles in Google Chrome as a resolution. Sam uses Arc for this purpose.
-Joe & Sam talk about their 1Password experiences.
-1Password searching can now search note contents (again).
-They also adjusted their billing methods to bill for unverified accounts.
-Joe explains how to find items in macOS.
-Jerry was dealing with a client that kept having QuickBooks issues using Parallels. It turned out to be a feature that will āpauseā Windows when idle.
-In another Parallels story, Jerry finds a resolution to his problem with Joeās helpā¦by finding our own show notes!
-Should you run AutoCAD on Parallels?
-Jerry runs into an issue with MacPractice at a high priority client after a security update. Unbelievably, MacPractice not only does not support macOS Sonoma, but even the latest updates of Ventura.
555: A Desperate Cry For Help
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-Has Sam really not backed up in an extraordinary amount of time?
-This sparks a discussion about backup policies in general.
-We talk about the 3-2-1 backup strategy and how relevant it still is.
-Joe shares a client story about how a calendar syncing app removed calendar history.
-If youāre a consultant, finding a backup service with affiliate options can be beneficial financially.
-We are constantly fighting the good fight about keeping macOS and hardware up to date.
-Joe charges a fee for working with unsupported Mac computers.
-There is a difference of what we will support, depending on residential vs business clients.
-How reliable is Time Machine?
-We share some details from our rates and plans survey. Join us on Patreon to hear more.
514: The Fix Is In
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Thank you to our VIP sponsors!
Topics:
-Archiving/Deleting in Apple Mail is inconsistent.
-Jerry has been seeing issues on multiple computers when upgrading from macOS Ventura 13.2.1 to 13.3.1. Reinstalling the OS still creates data issues.
-āThatās a lot of nanas to deal withā.
-Pro tip about using the Option key when clicking About This Mac to reveal System Information.
-Thanks to Guillaume Gete for 80 Shades of the Option key
-Joe talks about his use of Nudge as well as an AppleScript automation with the help of sudoade.
-We discuss end user perception as Sam talks about a story upgrading Wi-Fi for a new customer.
-Jerry mentions The Hawthorne Effect, which discusses how people increase efficiency when they feel like they are being watched.
-Joe had been recommending a mail server upgrade to a client until finally one day, their provider went down. They still did not learn their lesson.
-We get into how to quote email migration projects and the economy of scale.
