šŸ”’ Patreon Special

IT Pros: exclusive shows await you on Patreon, focusing on the more challenging aspects of running your practice and working with clients and employees.


674: Champing at the Bit for iOS 27 and Ghostly Hackers

The hosts discuss Jerry installing iOS 27 beta on an iPhone 15 Pro Max and watch, reporting strong stability, snappy performance, and minor reported edge-case crashes, while noting Siri AI requires newer hardware due to RAM constraints and that others find the new Siri improved. Joe shares a fresh issue deploying an MDM configuration profile to disable Siri: users still received ā€œunable to use Siriā€ prompts because ā€œListen for ā€˜Hey Siriā€™ā€ could remain enabled, requiring removing the profile, turning it off locally, and reapplying; Apple Intelligence also wasn’t fully disabled. Sam describes improving client offboarding by building a monday.com form that feeds Zendesk tickets, and the group compares running lean teams, using subcontractors and Foundation as pay-as-you-go helpdesk support (including an optional branded phone line). They also cover business uncertainty, tax-law changes affecting S-corps, and handling time-consuming ā€œI’ve been hackedā€ client calls.

00:00 Show Kickoff Banter

00:35 iOS 27 Beta First Impressions

01:42 Installing Live and Siri AI Limits

04:40 MDM Glitch Disabling Siri

07:52 Advising Clients on Apple AI

10:16 Offboarding Workflow in Monday

12:25 Solo Juggling Without the Team

15:49 Jerry Business and Tax Updates

19:05 Hacked Device Panic Call

20:51 Explaining Normal iOS Mac Features

22:46 Clean Bill of Health Limits

24:07 Lean Teams and Overhead

28:51 Using Outsourced Helpdesk

29:58 Onboarding Big Client While Away

34:56 Pricing and Custom Phone Line

37:57 How to End Free Calls

41:56 Defining Success and Boundaries

45:23 Wrap Up and Outro

Best Of CCP - Interview With Dave Hamilton - CEO of BackBeat Media, Mac Geek Gab, Gig Gab, and Business Brain Podcasts

Topics:

-This week we welcome Dave Hamilton of Mac Geek Gab!

-Dave actually grew up a street away from our very own Joe Saponare.

-Dave has some knowledge on the music history in the area.

-Dave has known his co-host, John Braun since they were 15 years old.

-He remembers the days of NCSA Mosaic.

-The Mac Observer and BackBeat Media are just some of Dave’s major accomplishments.

-Wasn’t 2001 just a few years ago?

-Dave takes us down memory lane in the early days of The Mac Observer.

-His original plan was not to continue hosting Mac Geek Gab.

-Being persistent paid off as he reached out to Steve Jobs himself to be included in their new Podcast Directory.

-In both Texas and the northeast, Dave has a quite a technical background.

-Quick Tip from Joe - If the minimum brightness is too bright on your iPhone, you can Reduce White Point under Accessibility>Display & Text Size.

-We talk about listener burnout in the podcast world.

-Mac Geek Gab is on episode 941!

-A tip that Jerry heard on Dave’s show was about Tailscale, which makes a virtual network out of your devices, no matter where you are.

-Sam talks about some tips he learned on recent episodes of Mac Geek Gab.

-The simple stuff is why you get paid the ā€œbig bucksā€.

-Business Brain - The Entrepreneurs' Podcast is another show Dave co-hosts with Shannon Jean.

-The 20 minute rule - keeping clients engaged every 20 minutes along the way.

-Besides his podcasts, you can find Dave at https://www.davethenerd.com or on Twitter @davehamilton

672: Apple TV Picks, Disclosure Theories, and Practical macOS Admin Tips

The hosts discuss Apple TV shows they were late to, including The Morning Show and For All Mankind, and talk about Hail Mary Project, comparing the film’s ā€œE.T.-esqueā€ choices to Andy Weir’s book. They segue into UFO/alien ā€œdisclosureā€ chatter, mentioning Spielberg’s upcoming Disclosure Day, the film Age of Disclosure, alleged legacy programs, and the idea that disclosure could distract from other news. The conversation returns to Apple and IT topics: an Apple fix for managed login window settings not resetting, a Family Sharing change allowing adult members to use their own payment methods, and why hidden Wi‑Fi networks trigger Apple security warnings. They share productivity tips, including a Shortcut to sort Contacts by creation date, NFC tag uses, remapping Safari’s Quit shortcut, menu bar icon spacing via defaults write, Finder column auto-sizing, and Boring Notch. Jerry describes building a client podcast studio around the RƘDECaster Video S and Rode support, then they explain using Adigy DDM to automate macOS updates and upgrades with policies, scheduling, and monitoring alerts.

00:00 Show Kickoff Banter

00:18 Apple TV Catch Up

02:12 Hail Mary Debate

04:25 Disclosure Day Talk

07:32 Mac Login Banner Bug

09:47 Family Sharing Payments

10:50 Hidden WiFi Warning

13:25 Contacts Sort Shortcut

17:47 NFC Shortcut Ideas

20:38 Safari Quit Remap

24:00 Menu Bar Icon Tools

24:56 Menu Bar App Trust

26:16 Declutter Menu Bar

27:09 Shrink Icon Spacing

29:04 Finder Column Autosize

30:28 Boring Notch Tricks

32:10 Building Podcast Studio

33:17 RodeCaster Video S

39:27 Video Podcasts Debate

41:51 DDM Updates Workflow

49:20 DDM Policies and Alerts

55:32 Wrap Up and Patreon

Best Of CCP - 309: The Tech Power Of Magnets

Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, thaey discuss technical support issues both with the technology and working with clients.

670: Adam Engst (TidBITS) Apple at 50 — The Anniversary Nobody's Talking About: Community, HyperCard, and What We Lost

670: Adam Engst (TidBITS) Apple at 50 — The Anniversary Nobody's Talking About: Community, HyperCard, and What We Lost

Adam Angst of TidBITS reflects on Apple’s 50 years through the lens of early tech idealism, arguing that what mattered most wasn’t Apple itself but the community around it, which was weakened by shifts like the end of Macworld keynotes, Apple’s vertical integration, and the decline of user groups and independent resellers. He contrasts the Mac’s early ā€œcreateā€ ethos (e.g., HyperCard) with later emphasis on communication and content consumption via iPod, iPhone, and social media, while noting growing societal harms from tech giants. Angst describes renewed excitement in creation via AI tools, citing apps he built for track training and race pacing. He recounts how his 1993 Internet Starter Kit for Macintosh bundled software (including MacTCP) and a flat-rate ISP account, prompting an Apple Legal scare resolved by the MacTCP product manager, and closes by urging people to ditch social media and ā€œgo outside.ā€

00:00 Part Two Kickoff

00:37 TidBITS Anniversary

00:52 Apple 50 Reflections

01:59 Pre Web News Era

04:33 Early Internet Optimism

05:20 Flame Wars Then

07:31 Apple Idealism Fades

10:20 Community Was The Magic

11:45 Macworld And User Groups

14:00 Vertical Integration Shift

17:25 Apple Turning Points

22:20 Creators To Consumers

25:43 From Consumption to Creation

26:01 Bicycle for the Mind

27:27 AI as Research Assistant

28:26 Building Runner Tools

29:40 Pacing Math Problem

33:25 AI MVP to Real Code

36:04 Internet Starter Kit Origins

40:56 Apple Legal Scare

43:09 Invent a Better Future

46:04 Go Outside Finale

——————————————————————————__—

669: Adam Engst (TidBITS) Slack Impersonation Malware, Anthropic's Mythos, and Why You Need a Personal AI Defender

669: Adam Engst (TidBITS): Slack Impersonation Malware, Anthropic's Mythos, and Why You Need a Personal AI Defender

Adam Engst (TidBITS) discusses a malware incident in a long-running public ā€œSlack Bitsā€ group where a bad actor impersonated Glenn Fleishman via a duplicate Slack display name, tricking him into downloading an info-stealer, prompting Engst to consider shutting down the 1,400-member community. The conversation shifts to Anthropic’s Mythos and Project Glasswing (as covered by TidBITS security editor Rich Mogull), which reportedly found long-standing bugs (including in OpenBSD and FFmpeg), raising concerns about AI-accelerated vulnerability discovery, defender/attacker asymmetries, costs and compute barriers, and impacts on zero-day markets. They also cover Apple’s iOS signing and update/upgrade distinctions, why Apple supports macOS differently than iOS, broader distrust in institutions, social media’s advertising/algorithm problems (including Section 230), bots and AI-driven phishing, and the idea of local, user-controlled AI agents to help protect individuals online.

00:00 Welcome Back Adam Engst

00:20 Slack Impersonation Scare

02:15 Cleaning Up a Public Slack

03:40 Mythos and Glasswing Explained

05:19 AI Bug Hunting Reality Check

08:25 Red Team Blue Team Asymmetry

09:50 Compute Costs and Access Barriers

12:19 Trust Ethics and Regulation

17:50 Personal AI Security Agents

23:34 Zero Day Markets and Exploit Kits

25:40 iOS Signing and Update Windows

27:13 Why Macs Get Longer Support

32:06 Scams Incentives and Pig Butchering

34:02 Life Offline and Misinformation

35:41 Social Media Hot Garbage

36:43 Addiction By Design

37:46 Advertising Model Flaw

38:47 Infinite Scroll Limits

39:39 Dunbar Number Reality

40:54 Platform Power Responsibility

42:46 AI Influencers And Slop

43:37 Bots And Fake Accounts

46:33 AI Phishing And Passkeys

49:21 Closed Communities Trust

53:25 CAPTCHAs And Human Help

56:08 Section 230 And Algorithms

57:46 Chronological Feed Fix

59:35 Two Week News Rule

01:02:41 Ads In Maps Backlash

01:04:10 Wrap Up And Next Part