November 19, 2014

077: Trust No One, Yoseminite Sam

November 19, 2014/ Joe

Recorded on November 19, 2014

Topics

- Jerry bails out Joe onsite, and diagnoses an issue where a specific website wouldn't load or respond to pings from a client location, but loaded fine from elsewhere; turned out to be a block on the client's static IP due to three failed login attempts

- we discuss clients trying to set things up and fix things themselves

- do you give clients easy access to their servers, e.g. Screen Sharing?

- Sam lands a client on bowtie alone: "I'm a no-nonsense guy, and you look like a no-nonsense guy too."

- what's your dress code for consulting?

- Joe details troubleshooting serious permissions issues in Yosemite after a prior "consultant" tried to set up shared calendars

- how do you bill for extensive cleanup work like the saga Joe describes?

- Joe notices a pattern to Security Questions answered by a prior consultant

October 20, 2014

072: One-Factor Authentication

October 20, 2014/ Joe

Recorded live on October 14, 2014

Many thanks to our sponsor this week, Watchman Monitoring. We're all big fans and very happy users of Watchman Monitoring. Sign up for your free trial: watchmanmonitoring.com/cmdctrlpwr and tweet @cmdctrlpwr #CCPsentme to support the show!

- thanks again to Thomas Reed of AdwareMedic for last week's interview!

- listener questions; @myklreinhart: "I'd love to hear your annoyances about 6+ before I go buy one. For example, one handed typing— is it as tough as made out?"

- Jerry reports on his everyday use of iPhone 6 Plus; points out one-handed keyboard for iOS 8

- the future of input methods: qwerty keyboards vs. whispering into cupped hands; or T9 predictive texting vs. QuickType; or how about purely predictive (Google Now)?

- death of Macworld/iWorld Conference & Expo; Jerry's beige PowerComputing box; recent end of Macworld print magazine

- Dropbox "breach" prompts another security discussion; reminder: Dropbox offers two factor authentication

- BoxCryptor: folder-level or file-level encryption for your Dropbox, Box, Google Drive, or OneDrive

- cursory "private cloud" discussion of options including Synology CloudStation, Code42 SharePlan, Kerio SamePage, vs. Apple Snow Leopard Mavericks Server

- new Mac mini coming soon? it's been 721 days...

- Jerry gives us FLAC

October 07, 2014

071: Adware & Malware Focus with Thomas Reed of TheSafeMac and AdwareMedic

October 07, 2014/ Joe

Recorded on September 30, 2014

Special thanks to Thomas Reed of TheSafeMac and AdwareMedic for joining us this week to review the current state of adware and malware on the Mac!

Topics:

- Thomas has a great post on TheSafeMac: The unchecked growth of Mac adware

- Thomas generously offers AdwareMedic as fully-functional software (donations encouraged)

- thoughts on using AppleScript because it is human-readbale and "open source" by default, which builds trust

October 01, 2014

070: Shellshock – Apple Bashing

October 01, 2014/ Joe

Recorded live on September 30, 2014

This week's show has been brought to you by the good folks at Blue Mango Learning Systems, makers of Clarify. Visit Clarify-It.com to download a free trial of Clarify, and start creating how-to's and instructional documents today – and help others be great. Use coupon code CCPSENTME for 15% off!

Special thanks to Jon Schwenn of MacMiniVault.com for joining us this week to discuss Shellshock, and Apple's response to this Bash bug

Topics:

- see Jon's post about Shellshock for a recap of the bug, a patch for 10.6 Snow Leopard, and other helpful recommendations

- Pro-Tip: Jon suggests signing up for Apple's Security-Announce mailing list

- we discuss Advanced Camp has been postponed due to speaker cancellations

- Plus: Allen Hancock joins us to talk about Advanced Camp being postponed, and his free 2015 ACN Camp Pre-union webinar – featuring business development topics and how to succeed at Managed Services

- Kramer & DaVinci Sleep

- Jerry mentions the benefits of the Ditto command

September 17, 2014

068: Motor City

September 17, 2014/ Joe

Recorded live on September 16, 2014

- Sam's Detroit fast food field trip - old school McDonalds

- 1 Infinite Loop Branded Flak Jacket for those tough road trips - image

- brief discussion of iPhone 6 vs. iPhone 6 Plus; Jerry points out that iPhone 6 has similar footprint to iPhone 5 in Mophie Air case; see also this helpful on-screen size comparison

- Sam follows up about his client with an HP motherboard issue, which HP diagnosed as a bad drive; HP’s hired tech took the hard drive and “completely forgot” about it

- Jerry discusses pitching Watchman Monitoring - When signing up for Watchman, Tweet the hashtag #ccpsentme and let them know you heard about Watchman product here.

- benefit of a personalized “pitch” email written with TextExpander, vs. a generic newsletter; see also Greg Scown, co-founder of Smile, discussing the new TextExpander touch 3

- check out the 1Password App Extension for iOS 8; another example of iOS 8 changing the game for developers and users

- Mac malware/adware discussion; search Google for "Adobe Flash Player" and check out the ad at the top; claims to install Adobe Flash, but shows the Firefox logo, and actually installs Geneo; why doesn’t Google block these ads? why doesn’t Apple block the installer?

- Thomas Reed, author of TheSafeMac.com, writes about recent Mac adware and Apple’s minimal response; also maintains AdwareMedic

- Channel Camp registration is open