๐ Patreon Special
IT Pros: exclusive shows await you on Patreon, focusing on the more challenging aspects of running your practice and working with clients and employees.
674: Champing at the Bit for iOS 27 and Ghostly Hackers
/The hosts discuss Jerry installing iOS 27 beta on an iPhone 15 Pro Max and watch, reporting strong stability, snappy performance, and minor reported edge-case crashes, while noting Siri AI requires newer hardware due to RAM constraints and that others find the new Siri improved. Joe shares a fresh issue deploying an MDM configuration profile to disable Siri: users still received โunable to use Siriโ prompts because โListen for โHey Siriโโ could remain enabled, requiring removing the profile, turning it off locally, and reapplying; Apple Intelligence also wasnโt fully disabled. Sam describes improving client offboarding by building a monday.com form that feeds Zendesk tickets, and the group compares running lean teams, using subcontractors and Foundation as pay-as-you-go helpdesk support (including an optional branded phone line). They also cover business uncertainty, tax-law changes affecting S-corps, and handling time-consuming โIโve been hackedโ client calls.
00:00 Show Kickoff Banter
00:35 iOS 27 Beta First Impressions
01:42 Installing Live and Siri AI Limits
04:40 MDM Glitch Disabling Siri
07:52 Advising Clients on Apple AI
10:16 Offboarding Workflow in Monday
12:25 Solo Juggling Without the Team
15:49 Jerry Business and Tax Updates
19:05 Hacked Device Panic Call
20:51 Explaining Normal iOS Mac Features
22:46 Clean Bill of Health Limits
24:07 Lean Teams and Overhead
28:51 Using Outsourced Helpdesk
29:58 Onboarding Big Client While Away
34:56 Pricing and Custom Phone Line
37:57 How to End Free Calls
41:56 Defining Success and Boundaries
45:23 Wrap Up and Outro
Best Of CCP - Interview With Dave Hamilton - CEO of BackBeat Media, Mac Geek Gab, Gig Gab, and Business Brain Podcasts
/Topics:
-This week we welcome Dave Hamilton of Mac Geek Gab!
-Dave actually grew up a street away from our very own Joe Saponare.
-Dave has some knowledge on the music history in the area.
-Dave has known his co-host, John Braun since they were 15 years old.
-He remembers the days of NCSA Mosaic.
-The Mac Observer and BackBeat Media are just some of Daveโs major accomplishments.
-Wasnโt 2001 just a few years ago?
-Dave takes us down memory lane in the early days of The Mac Observer.
-His original plan was not to continue hosting Mac Geek Gab.
-Being persistent paid off as he reached out to Steve Jobs himself to be included in their new Podcast Directory.
-In both Texas and the northeast, Dave has a quite a technical background.
-Quick Tip from Joe - If the minimum brightness is too bright on your iPhone, you can Reduce White Point under Accessibility>Display & Text Size.
-We talk about listener burnout in the podcast world.
-Mac Geek Gab is on episode 941!
-A tip that Jerry heard on Daveโs show was about Tailscale, which makes a virtual network out of your devices, no matter where you are.
-Sam talks about some tips he learned on recent episodes of Mac Geek Gab.
-The simple stuff is why you get paid the โbig bucksโ.
-Business Brain - The Entrepreneurs' Podcast is another show Dave co-hosts with Shannon Jean.
-The 20 minute rule - keeping clients engaged every 20 minutes along the way.
-Besides his podcasts, you can find Dave at https://www.davethenerd.com or on Twitter @davehamilton
672: Apple TV Picks, Disclosure Theories, and Practical macOS Admin Tips
/The hosts discuss Apple TV shows they were late to, including The Morning Show and For All Mankind, and talk about Hail Mary Project, comparing the filmโs โE.T.-esqueโ choices to Andy Weirโs book. They segue into UFO/alien โdisclosureโ chatter, mentioning Spielbergโs upcoming Disclosure Day, the film Age of Disclosure, alleged legacy programs, and the idea that disclosure could distract from other news. The conversation returns to Apple and IT topics: an Apple fix for managed login window settings not resetting, a Family Sharing change allowing adult members to use their own payment methods, and why hidden WiโFi networks trigger Apple security warnings. They share productivity tips, including a Shortcut to sort Contacts by creation date, NFC tag uses, remapping Safariโs Quit shortcut, menu bar icon spacing via defaults write, Finder column auto-sizing, and Boring Notch. Jerry describes building a client podcast studio around the RรDECaster Video S and Rode support, then they explain using Adigy DDM to automate macOS updates and upgrades with policies, scheduling, and monitoring alerts.
00:00 Show Kickoff Banter
00:18 Apple TV Catch Up
02:12 Hail Mary Debate
04:25 Disclosure Day Talk
07:32 Mac Login Banner Bug
09:47 Family Sharing Payments
10:50 Hidden WiFi Warning
13:25 Contacts Sort Shortcut
17:47 NFC Shortcut Ideas
20:38 Safari Quit Remap
24:00 Menu Bar Icon Tools
24:56 Menu Bar App Trust
26:16 Declutter Menu Bar
27:09 Shrink Icon Spacing
29:04 Finder Column Autosize
30:28 Boring Notch Tricks
32:10 Building Podcast Studio
33:17 RodeCaster Video S
39:27 Video Podcasts Debate
41:51 DDM Updates Workflow
49:20 DDM Policies and Alerts
55:32 Wrap Up and Patreon
Best Of CCP - 309: The Tech Power Of Magnets
/Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, thaey discuss technical support issues both with the technology and working with clients.
670: Adam Engst (TidBITS) Apple at 50 โ The Anniversary Nobody's Talking About: Community, HyperCard, and What We Lost
/670: Adam Engst (TidBITS) Apple at 50 โ The Anniversary Nobody's Talking About: Community, HyperCard, and What We Lost
Adam Angst of TidBITS reflects on Appleโs 50 years through the lens of early tech idealism, arguing that what mattered most wasnโt Apple itself but the community around it, which was weakened by shifts like the end of Macworld keynotes, Appleโs vertical integration, and the decline of user groups and independent resellers. He contrasts the Macโs early โcreateโ ethos (e.g., HyperCard) with later emphasis on communication and content consumption via iPod, iPhone, and social media, while noting growing societal harms from tech giants. Angst describes renewed excitement in creation via AI tools, citing apps he built for track training and race pacing. He recounts how his 1993 Internet Starter Kit for Macintosh bundled software (including MacTCP) and a flat-rate ISP account, prompting an Apple Legal scare resolved by the MacTCP product manager, and closes by urging people to ditch social media and โgo outside.โ
00:00 Part Two Kickoff
00:37 TidBITS Anniversary
00:52 Apple 50 Reflections
01:59 Pre Web News Era
04:33 Early Internet Optimism
05:20 Flame Wars Then
07:31 Apple Idealism Fades
10:20 Community Was The Magic
11:45 Macworld And User Groups
14:00 Vertical Integration Shift
17:25 Apple Turning Points
22:20 Creators To Consumers
25:43 From Consumption to Creation
26:01 Bicycle for the Mind
27:27 AI as Research Assistant
28:26 Building Runner Tools
29:40 Pacing Math Problem
33:25 AI MVP to Real Code
36:04 Internet Starter Kit Origins
40:56 Apple Legal Scare
43:09 Invent a Better Future
46:04 Go Outside Finale
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