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607: DDM Deja Vu & Other Mysteries: A Kale Salad for Your Mac
/In this episode, the hosts delve into maximizing earnings from the Amazon Affiliate Program, including the requirement to link clients to a webpage first for tracking and credit. They discuss the importance of managing Mac software updates through MDM and the emerging DDM approach, addressing their methods and challenges with client systems. Additionally, they touch on using Ubiquiti equipment effectively and maintaining client hardware. The episode covers practical insights, from affiliate program strategies to technical management of software updates in Apple devices.
00:00 Introduction and Recent Conversations
00:56 Amazon Affiliate Program Insights
02:44 Challenges with Amazon Affiliate Program
03:54 Creating and Managing Affiliate Links
15:59 Exploring Other Affiliate Programs
21:58 Ubiquity Product Confusion
27:23 Persistent Network Issues
28:01 Unify Setup Challenges
29:57 WiFi Optimization Strategies
31:08 Wake from Sleep Troubles
36:43 Software Update Management
39:31 MDM vs DDM: A Deep Dive
48:37 Custom Solutions for Updates
51:01 Concluding Thoughts and Future Topics
Best Of CCP - 087: Joe's Birthday Bash
/Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.
605: Backup Challenges with Adam Engst Of The Tidbits Content Network
/Navigating Backup Challenges and Disaster Recovery with Adam Engst
In this episode of Command Control Power, the hosts are joined by Adam Engst from TidBITS Content Network to discuss the evolving landscape of bootable backups, cloud storage solutions, and disaster recovery strategies. They delve into Apple's recent changes affecting bootable backups, the importance of testing backup functionality, and the pros and cons of relying on cloud services like Dropbox and Google Drive for both personal and enterprise use. Various backup methodologies are compared, including local and cloud backups, and the discussion expands to the role of multiple devices and redundancy in ensuring minimal downtime. The conversation highlights the importance of understanding risks and having a comprehensive disaster recovery plan. Engst also shares valuable insights on the challenges of maintaining historical backups and the complexities of migrating email backup services. The episode concludes with a look at the offerings of TidBITS Content Network and how it helps consultants provide valuable content to their clients.
00:00 Introduction and Guest Welcome
00:10 The Evolution of Bootable Backups
01:18 Challenges with Bootable Backups
03:09 Personal Experiences with Bootable Backups
05:59 Apple's Recent Fixes and Ongoing Issues
07:16 Importance of Testing Backups
08:54 Diverse Backup Methods and Strategies
12:44 Cloud-Based Tools and Their Limitations
22:57 Email Backup Solutions
24:37 Backup Services and Recommendations
29:15 Exploring Backup Solutions
29:34 The Wasabi Storage Phenomenon
30:29 Email Backup Challenges
34:58 Disaster Recovery Considerations
43:18 The Importance of Redundancy
54:19 TidBITS Content Network Insights
59:01 Conclusion and Final Thoughts
604: Sync or Swim: Tales from the Technical Trenches
/In this episode, Joe Saponare and Jerry discuss dealing with common tech issues. Jerry shares his experience fixing his AirPods Pro charging problem, detailing his investigation and a strategy using contact cleaner. The conversation shifts to Synology updates, exploring the challenges of manually updating DSM firmware, and the discovery of missing auto updates. They also delve into the use of Unify's U7 Pro access points and troubleshooting Wi-Fi 7 signal issues, including tweaking the minimum RSSI settings for better connectivity. The hosts touch on email follow-up features in Apple Mail and share anecdotes about tech support challenges, giving practical advice and sharing insights into the tech consultancy landscape.
00:00 Introduction and Hosts
00:07 AirPods Pro Charging Issues
01:16 DIY Fixes and YouTube Solutions
04:26 Contact Cleaner Solution
10:18 Synology NAS Updates
18:13 MacBook Air Erase Troubleshooting
21:48 Community Support and Unify Devices
31:02 Exploring Hostify: Affordable Network Management
31:36 Unify's Potential Future Charges
32:22 WiFi 6 and 6GHz Connectivity Issues
33:08 Adjusting RSSI for Better WiFi Performance
34:56 WiFi 7 and Device Compatibility
36:23 Auto Optimization and Network Settings
39:59 Seasonal Business Trends and Client Behavior
44:05 Email Follow-ups and Communication Challenges
52:33 Phone Etiquette and Speakerphone Frustrations
54:52 iPhone Mirroring: A Helpful Feature
57:38 Conclusion and Listener Engagement
603: Navigating Modern Hardware Challenges and NDAA Compliance: A Conversation with John Moder Of Creative Tech
/In this episode of Command Control Power, returning guest John Moder joins the hosts to discuss a variety of topics ranging from hardware issues with the latest generation of MacBooks to the intricacies of NDAA compliance concerning network hardware. John shares his experiences with the transition from an Intel MacBook to an M4 Max, highlighting issues with USB power and hubs. The conversation also takes a deep dive into the National Defense Authorization Act (NDAA) and its implications for network security, especially concerning Ubiquiti devices. John provides insights into the process of obtaining compliance certification from Ubiquiti, emphasizing the complexities involved. Alongside the technical discussions, John shares personal anecdotes about his career journey, owning a remote campground during the pandemic, and his current role with Creative Techs. This episode serves as an insightful resource for consultants and tech enthusiasts navigating the ever-evolving landscape of hardware and security compliance.
00:00 Introduction and Welcome Back, John Moder!
00:16 Tech Troubles: USB Issues with New MacBooks
01:56 John's Experience with USB Hubs and MacBook
03:34 Solutions and Frustrations with USB Connectivity
08:51 John's Career Journey: From Tech to Campground Owner
09:36 Pandemic Impact and Campground Challenges
12:02 Life at the Campground: The Reality Sets In
18:44 Transitioning Back: RV Adventures and Remote Work
22:05 The High Costs and Logistics of RV Living
23:23 The Challenges of RV Maintenance and Repairs
25:14 Transitioning to a Stable Home Life
26:10 A New Career in Education Technology
26:52 The Reality of Working in Education
27:28 Returning to Consulting and Remote Work
35:26 Navigating Government Compliance in Tech
35:57 The Complexity of NDAA Compliance
37:56 Ubiquiti's Compliance Process
48:23 Final Thoughts and Reflections