🔒 Patreon Special

IT Pros: exclusive shows await you on Patreon, focusing on the more challenging aspects of running your practice and working with clients and employees.

233: If I Could Turn Back Time

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November 7, 2017

TOPICS:

- Sometimes sharing music in Apple Music using Messages doesn't work. Workaround: use "Copy" or maybe AirDrop works

- Discussion surrounding Apple Music, iTunes Match and streaming music.

- SpaceX lands rocket at sea, makes history - https://www.youtube.com/watch?v=lEr9cPpuAx8

- followup on Joe's migration to G Suite: I've stopped seeing progress bars and large numbers counting up and down in my sleep, and I've stopped having nightmares about drag and drop targets
SHARED CONTACTS FOR GMAIL - https://www.gmailsharedcontacts.com

 when cleaning up old mail using your IMAP client with Gmail:

1) "When I mark a message in IMAP as deleted": change to "Auto-Expunge off - Wait for the client to update the server."

2) When a message is marked as deleted and expunged from the last visible IMAP folder: change to "Move the message to the Trash"

3) Under the Labels section, remove the check mark next to All Mail and Important so that those labels will not show in IMAP

- Sam tells about a client sending out bulk emails and wishing to set up their own email server.

- Joe Share his thoughts on his new iPhone X

- Sam shares a story about declining service to a potential problem client.

- Joe shares a story about helping a client hide selfie photos
ImageOptim makes images load faster - https://imageoptim.com/mac

- We'd like to thank all of our Patreon sponsors for their tremendous support of Command Control Power. You really help make the show possible. We've talked about burnout recently... This show has been a labor of love, and your support sends a signal that you appreciate what we're doing so it really helps encourage us to keep doing it and putting out a show every single week. We've released over 232 episodes over the course of the last four years! We really appreciate all 40 of our patrons. For this monthly live episode, we'd like to specifically thank those patrons that pledge at a certain level. You truly make the show possible and we really appreciate it.

-A big thank you to all of our Patreon sponsors!

-A big thank you to all of our Patreon sponsors!

232: CalDav Migration Madness & A Lost Package Perfect Storm

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We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

TOPICS:

CS-1hIWWoAAGeFt.png

- Joe's switch to Google G Suite: BusyCal list view, 9999 days, sort by repeating events, calendar, etc.; Google Calendar: how are the interface arrows still not Retina?!

BusyCal took about 5 hours to delete all calendar events on Google G Suite, to reset calendar database (to resolve duplication without having to delete recreate all calendars and reconfigure all sharing settings)

Empty Trash in each of Google Calendars

Two Options in BusyCal: Option 1) File: Import (imports to a new local calendar), can be adjusted, reviewed, split, etc. locally and then events dragged and dropped into calendars on server; or Option 2) Drag and drop .ics file onto BusyCal icon in Dock, choose existing server calendar to import into

Google Calendar adds gross text to the end of the Notes field on every calendar event by default, unless you turn off this feature first:

-::~:~::~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~::~:~::-

Please do not edit this section of the description.

This event has a Google Hangouts video call.

Join: https://plus.google.com/hangouts/_/psimac.com/joe...

Gmail can only delegate the entire email account, rather than specific mailboxes (maybe because there's no concept of "Mailboxes", only "Labels"?). Does it even show in IMAP?

231: Grant BigLanik Easy Access

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October 24, 2017

TOPICS:

• shout out to longtime supporter Kevin Ginger of kGinger Consulting

• Thanks to longtime listener Dave Provine for some followup: "The solution to /private/var/folders is to be sure not to delete the *zz* folder inside. You can vaporize everything else, and the *contents* of zz, but leave the zz folder in there (or recreate it)." See also the show notes from Episode 182: "Tell Me About The Cloud" and Episode 191: "Cause & Effect"

• Sam shouts out from the JNUC Conference in Minneapolis, MN.

• Jerry and Joe share parallel stories dealing with MacBook Pro failures while under our care

• Jerry recounts three recent calls where clients claimed they were “hacked”, including installing a profile on an IOS device via this weather site

http://myaccurateforecast.com

https://www.dropbox.com/s/wjwt7c48guzg97g/MyAccurateForecast_com.pdf?dl=0

BigLanik.jpg

• Jerry shares a TeamViewer vulnerability regarding previous installation of the Team Viewer app on a PC

• Jerry has a recent incident where a residential clean 2012 MacBook Pro Retina massively fails during updates.



• Joe recounts his MacBook Pro Repair for a business client and teh conversation centers around responsibilities and trust.

• Finally Joe and Jerry wind up discussing problem clients and how to terminate the relationship.

230: Addigy Update - Jason Dettbarn / Founder & CEO of Addigy - Cloud Based Mac Management Platform

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CCP proudly welcomes back Jason Dettbarn, founder & CEO of Addigy, a Cloud Based Mac Management Platform.  Addigy simplifies and streamlines the IT management of your Macs by providing a comprehensive approach to security & management for macOS.

Jason, discuses recent updates to Addigy and exciting new feature releases. In addition, discussion about Apple's new APFS and how it will affect the Addigy MSP platform in the future.

jason.jpg

Jason also discusses the recent KRACK, the recent WPA2 vulnerability. Read Jason's Blog post here: https://www.addigy.com/top-3-things-about-krack-vulnerability

Sign up for a free trial with Addigy: https://www.addigy.com/ccp

229: Interview wIth Taylor Boyko of SimpleMDM

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October 10, 2017

TOPICS:

INTERVIEW:

SimpleMDM is the Apple iOS and macOS device manager that you've been waiting for. With modern, intuitive functionality, SimpleMDM gives you access to a cloud-hosted platform with advanced functionality usually reserved for convoluted enterprise suites. For instance, macOS native package installation, allowing you to install management tools like Chef, Munki or Puppet without having to install a cumbersome agent first. SimpleMDM provides additional features like location tracking, filevault key escrow, and support for multiple VPP and DEP accounts for integration into your zero-touch deployment workflow.

SimpleMDM sports a robust API, multiple admin users, 2-factor authentication and SAML support to integrate seamlessly with your admin environment.

Start your 30-day free trial today at SimpleMDM and have access to their US-based engineering team without having to deal with an aggressive sales team. Priced simply, with volume discounts, SimpleMDM won't require advanced math to calculate your annual spend. You can sign up to at simplemdm.com/ccp, and be sure to join #simplemdm in the Mac Admins Slack.

https://simplemdm.com/ccp

FOLLOWUP: