On the first Tuesday of each month @ 8:00 p.m. ET., we host a live broadcast & chat. New episodes post weekly.

New! A way to support the show.


191: Cause & Effect

Jerry had more than one instance of clients with Airports requiring a firmware update to version 7.7.8 due to portables not connecting properly. 

Continuing on the wifi discussion, Sam discusses testing Ubiquiti access points at a residential client by temporarily running ethernet throughout the house to determine permanent locations.

Sam had the daunting task of giving an internet safety presentation at a middle school in the area.  Helpful hint: bribe them with Jolly Ranchers.

Temporary tattoos!  An anonymous listener kindly donates these temporary tattoos to the gang at CCP.  

Joe runs in to a startup issue after migrating a client to a new iMac.  Joe finds that adding /Library/Extensions to his troubleshooting process will help diagnose similar issues.
https://www.justinsilver.com/technology/os-x-el-capitan-10-11-1-hanging-on-boot-fixed/

Webex causes Sam some grief as the installer silently fails when attempting to install the plug-in.  The fix is created a missing folder:  ~/Library/Internet Plug-Ins
https://supportforums.cisco.com/discussion/12578216/cant-installrun-webex-my-mac

Sierra Logs rehash: https://eclecticlight.co

Sam goes back on the psychiatrist couch to discuss working with a client when you have a personal relationship.

ARD - /var/folders & /var/db - Locations that are handy when troubleshooting or grabbing settings for ARD.