On the first Tuesday of each month @ 8:00 p.m. ET., we host a live broadcast & chat. New episodes post weekly.

New! A way to support the show.


174: A Time Machine "Perfect Storm"

Recorded September 19, 2016

TOPICS:

-  Sam shares a story about assisting at client resteraunt owner, crimping cables and getting a free dinner out of it!

- Joe tells the tale of a Time Machine “perfect storm” with disasterous results.

- how to use MacBook "One" on Apple LED Cinema Display: referencing this article, you need StarTech HDMI to DisplayPort Converter and Cables To Go DisplayPort Male To Mini DisplayPort Female Adapter. If you need power at the same time, you would use the Apple USB-C Digital AV Multiport Adapter. If you want wired networking too (now you're getting crazy), you need the Apple USB Ethernet Adapter. In the words of Joe's client: "it ain't pretty, but it works!"

- General grousing

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

Thanks to all our Contributors: 

Kevin Ginger, kGinger Consulting - Weldon Dodd - Rewind Tech -Mats Schwieger - envision design, llc - Adam Rice -  Daniel Escobar, Proactechs - JD Strong, Strong Solutions - Luis Giraldo, Ook and MonkeyBox

And thanks to our other wonderful supporters who chose to donate without any reward.

173: A QuickBooks Kobayashi Maru

Recorded September 13, 2016

We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

TOPICS:

- The CCP crew begins the show sharing some distant and recent client “fails”.

- The Kobayashi Maru is a training exercise in the fictional Star Trek universe designed to test the character of Starfleet Academy cadets in a no-win scenario. The Kobayashi Maru test was first depicted in the opening scene of the film Star Trek II: The Wrath of Khan and also appears in the 2009 film Star Trek. Screenwriter Jack B. Sowards is credited with inventing the test. The test's name is occasionally used among Star Trek fans or those familiar with the series to describe a no-win scenario, a test of one's character or a solution that involves redefining the problem.

- latest QuickBooks 2016 (R6) update requires El Capitan whereas previous versions of QuickBooks 2016 would run on Yosemite; kind of bad timing to do this right before a major macOS update, since El Capitan may no longer be easily downloadable after Sierra is released

- 146: Upgrading Late Model iMac's with JD Strong of Strong Solutions http://commandcontrolpower.com/podcast/2016/3/12/146

iMac Intel 27" Retina 5K Display Adhesive Strip Replacement This is the kit you need to open and remove the glass along with strips to re-glue the panel back on the chassis.

Recommended Samsung EVO SSD Drives - http://amzn.to/1QPDG7H

Cindori Trim Enabler  https://www.cindori.org/software/trimenabler/

SSD FanControl (free) - http://exirion.net/ssdfanctrl/

Macs Fan Control (free) - http://www.crystalidea.com/macs-fan-control

- Discussion regarding different ways to mange task and systems for remembering items “to do"

172: Peeves At The Tiki Lounge

Recorded September 6, 2016

We are sponsored this week by Prosoft Engineering Inc., and its award-winning Data Rescue software and other software utilities. In 2009, the company expanded by offering data recovery services with the creation of The Data Rescue Center based in Livermore, California. Prosoft Engineering Inc,. and The Data Rescue Center have become recognized as industry-leaders in the field of computer data recovery.

- Prosof Engineering Data Recovery Center https://thedatarescuecenter.com/

Coupon Codes:
20% discounttech20 on the Prosoft Product LineupData Rescue, Drive Genius, hear, Media Tools Wipe, Picture Rescue, Data Backup. 

- Use Coupon - ccp0823 and recieve $100 off Data Rescue Pro and/or Drive Genius Pro

TOPICS:

  • Bluetooth headphones with Lightning connector, auto-pairing with connected device (like Mouse and Keyboard)
     
  • Jaybird X2 Sport Wireless Bluetooth Headphones - Midnight Black - 
     
  • Follow up on client upgrading to macOS Sierra beta, ScanSnap Manager crashing: updated to Revision 2 of beta and problem appears to be solved, scanning successfully

171: Tenacious Joe

Recorded September 3, 2016

We are sponsored this week byGruntwork by Mac-MSP. 

Gruntwork is the ultimate managed service package for you and your clients. "Think of what you would do when trying to solve a user’s support request: run a disk verification utility. Run permission repair. Update the affected software to the latest version. With Gruntwork, those chores have already been accomplished. Your time spent troubleshooting issues is greatly reduced when the common maladies are already ruled out. Better yet, Gruntwork prevents many common problems, so the Mac just works and you can focus on higher level tasks for your client." 
Find out more at - http://mac-msp.com/gruntwork and tell them CCP sent you.

TOPICS:

- Joe talks about a client who upgraded his Mac to the Sierra beta

- Sam shares his story of losing his recent family vacation photos in the Photo app

- Joe talks about problems sending audio out through his external Dell monitor.

- Jerry chats bout upgrading a clients Mac Pro with an SSD and using the OWC Accelsior S
Storage Expansion With a Speed Boost

- Joe talks about a managed client who decides to have their intern change their domain and then was surprised that email wasn't working properly.

170: Interview With Greg Brewer CEO of Prosoft Engineering, Inc

Recorded August 23, 2016

TOPICS:

- Greg Brewer is the founder and CEO of Prosoft Engineering Inc. was stablished in 1985 and offers best-in-class software paired with exceptional service and support. He is a Silicon Valley Entrepreneur that has founded several technology companies over the last few decades. Prosoft is widely known for inventing the first plug-and-play hard drive and CD/DVD drivers for the Macintosh platform,. This technology was subsequently sold to Apple Computer and became part of the ubiquitous iTunes software. Prosoft Engineering shifted focus in 2002 to develop and promote its award-winning Data Rescue software and other software utilities. In 2009, the company expanded by offering data recovery services with the creation of The Data Rescue Center based in Livermore, California. Prosoft and The Data Rescue Center have become recognized as industry-leaders in the field of computer data recovery.

- Prosof Engineering Data Recovery Center https://thedatarescuecenter.com/

Coupon Codes:

20% discounttech20 on the Prosoft Product LineupData Rescue, Drive Genius, hear, Media Tools Wipe, Picture Rescue, Data Backup. 

- Use Coupon - ccp0823 and recieve $100 off Data Rescue Pro and/or Drive Genius Pro

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

Thanks to all our Contributors: 

Kevin Ginger, kGinger Consulting - Weldon Dodd - Rewind Tech -Mats Schwieger - envision design, llc - Adam Rice -  Daniel Escobar, Proactechs - JD Strong, Strong Solutions - Luis Giraldo, Ook and MonkeyBox

And thanks to our other wonderful supporters who chose to donate without any reward.