On the first Tuesday of each month @ 8:00 p.m. ET., we host a live broadcast & chat. New episodes post weekly.

New! A way to support the show.


156: "It's Going To Space, Can You Give It A Second?"

Recorded on May 17, 2016

We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

TOPICS:

- "Hey how about ACEs !"
Thanks to everyone at ACEs for the warm welcome and strong showing of support. Your feedback meant a lot to us and we found it very humbling to hear how the show has contributed to your businesses and to the community.

- The guys share some of their recent technology annoyances. 
Referenced: Louis CK - Going To Space https://vimeo.com/69662330 
Please Note that this video contains extremely explicit language so please view at your own discretion.

- Sam describes a recent modem mystery at on o his residential clients

- Nightmarish transition from Verizon to Frontier has no end in sight http://macs.ws/20j9zr2

- Interesting Conversation Regarding Employees Or Techs Selling Services & Perceived Value

- Joe describes a recent "skunk works" project he has been working on and discovers a well hidden display preference. Rotate built-in display - of MacBook Air, e.g. mounted in vehicle: open System Preferences, hold down Command-Option and click Displays, choose Rotation: 270º

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

Thanks to all our Contributors: JD Strong - Strong Solutions
Daniel Escobar - Proactechs, Luis Giraldo- MonkeyBox

155: Managed Service - "The Good, The Bad & The Ugly" Live At ACES Conference

Recorded live at ACES Conference on May 4, 2016

Special Thanks To Kevin Ginger, kGinger Consulting For Joining Us In This Roundtable Discussion

And "thank you" To Everyone Who Participated In The Roundtable Discussion

PDF Of Slides Used In Presentation - https://dl.dropboxusercontent.com/u/90682/ACEs%202016.pdf

Watchman Monitoring Sample Support Agreement: http://bit.ly/sample-form

Strong Solutions Forked Version With PHP Mailer: http://github.com/spokanemac/SupportAgreement

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.
Thanks to all our Contributors: JD Strong - Strong Solutions
Daniel Escobar - Proactechs, Luis Giraldo- MonkeyBox

154: CCP "Live" At ACES Conference 2016

Recorded live at ACES Conference on May 4, 2016

This weeks show is sponsored by Drobo, a family of safe, expandable , yet simple to use smart array. Drobo's are designed to protect your important data forever. Visit www.drobo.com to learn more.

And Sponsored by Carbon Copy Cloner

With Carbon Copy Cloner, your data and the operating system's data are all preserved impeccably on a bootable volume, ready for production at a moment's notice. When disaster strikes, simply boot from your backup and get back to business. Replace the failed hard drive at your convenience, and then restore all of your stuff in one easy step. Any backup application can save your stuff. A CCC bootable backup will save your productivity as well!

Couldn't make it to the ACES conference? Bombich.com is offering 15% off to CCP listeners. For more info, visit bombich.com/aces

TOPICS:

"We hope you have as much fun listening to this broadcast as we had recording it!" - Joe, Sam & Jerry

Thanks, mention and participation:

Kevin Ginger, kGinger Consulting, Portland, for joining us for the ACEs presentation

Howard Abram, Once You Go Mac, Denver

Jeff Satterwhite, Austin

Mathew Waples, Waples Networks, Carrollton, TX 

MacAdmins Podcast - http://podcast.macadmins.org

MacAdmins Slack - https://macadmins.herokuapp.com

Shelley Watson, Wheelwrights, Seattle

Charles Edge, JAMF Software and Krypted.com

Mike Kingsley, Kingsley Macintosh Consulting, Salt Lake City

Adam Rice, adamrice.org, Philadelphia

Mark Pimentel, AssisTECH, Colorado Springs

JJ Marcus, The Core Technology Group, Dallas/Fort Worth

Jonathan Spiva, 74bit, Seattle - All In

Monkey Box

Email Phoenix

Seth Hollier, iDunn Consulting, Lafayette, Baton Rouge, New Orleans, and Houston, TX

David Postolski - http://www.gearhartlaw.com/gearhart-law-david-postolski.html

Justin Esgar, Virtua Computers, New York City

Jeroen "Jay" Vrijenhoek, YourMacServices

Daniel Escobar, Proactechs, Miami

 Thanks to Mathew Waples, Waples Networks for all the great photos!

 

153: Dressing For Success ( or dress the part )

Recorded in April 26, 2016

We are sponsored this week by Mac-MSP Gruntwork by LOGICnow . Gruntwork is the ultimate managed service package for you and your clients. "Think of what you would do when trying to solve a user’s support request: run a disk verification utility. Run permission repair. Update the affected software to the latest version. With Gruntwork, those chores have already been accomplished. Your time spent troubleshooting issues is greatly reduced when the common maladies are already ruled out. Better yet, Gruntwork prevents many common problems, so the Mac just works and you can focus on higher level tasks for your client." 

Find out more at - http://mac-msp.com/gruntwork and tell them CCP sent you.
Mac-MSP is now part of MAX Remote Management by LOGICnow

TOPICs:

- The CCP crew chat about different modes of dress for client visits. Jerry leads the  discussion recounting a recent client visit and his "dress the part" philosophy.

- Sam discusses His recent Casper Suite training and commuting to New York City
Show Path in Finder Title
This tweak controls whether the full path will be shown in the Finder title bar.

To enable this setting, type (or copy and paste) the following command:
defaults write com.apple.finder _FXShowPosixPathInTitle -boolean true
To reset this setting to the default value, type (or copy and paste) the following command:
defaults delete com.apple.finder _FXShowPosixPathInTitle

CWNA® - Certified Wireless Network Administrator
https://www.cwnp.com/certifications/cwna

JAMF Training and professional development
http://www.jamfsoftware.com/training/

- Joe shares news about his future inter hires for the summer and his junior-junior techs.

- Jerry enthusiastically shares a new book about the tech industry:
Disrupted: My Misadventure in the Start-Up Bubble by Dan Lyons  
HubSpot, a Boston start-up, was flush with $100 million in venture capital. They offered Dan a pile of stock options for the vague role of "marketing fellow." What could go wrong? 

"Wildly entertaining ... Lyons has injected a dose of sanity into a world gone mad." ---Ashlee Vance, New York Times-bestselling author of Elon Musk
 

152: Just Signed My First MSP Contract, How Do I Get Paid?

Recorded on April 19, 2016

This weeks show is/sponsored by Drobo, a family of safe, expandable , yet simple to use start array. Drobo's are designed to protect your important data forever. Visit www.drobo.com to learn more.

TOPICS:

- Discussion regarding signing your MSP contract and how to get paid

  • MoonClerk’s Recurring Payment Systemhttps://www.moonclerk.com/
  • Stripe "Payment Infrastructure For The Internet" - https://stripe.com/
  •  Stripe can do ACH from bank accounts now, favorable fees (0.8% with $5 cap vs. 2.9% + 30¢ for credit cards); can hook up to MoonClerk for automatic monthly billing of Managed Services plans

- ACES Conference 201
ACEs Conference is the place to be to learn about the business side of IT consulting. 
- WE'RE GOING TO ACES CONFERENCE! USE #ACESCONF2016 AND COUPON CODE ACES&CCP FOR $50 OFF!

Jerry's Status Borard With WATCHMAN Alerts

Jerry's Status Borard With WATCHMAN Alerts

- Status Board 2 - Put all your data in one beautiful place. - https://panic.com/statusboard/

- IF THIS THEN THAT - Connect the apps you love - https://ifttt.com/|
Recipe:
If send trigger@recipe.ifttt.com any email from info@yourcompany.com, then post a tweet to @yourcompanysalerts








Passing El Capitan -Apple Certified Support Professional (ACSP) 10.11 - http://amzn.to/1QuoZ58

 

 

- Numbers / WatchMan Alerts Pie Chart

 

 

https://macadmins.slack.com/files/macitpros/F1197AR7E/watchman_support_charting.numbers

- Qustodio feedback - https://www.qustodio.com/en/, shows Google search terms, limit total time allowed on the web, shows amount of time spent using chat including Messages app; installs profile on iPhone; TeenSafe still works for Snapchat etc. but delayed since it's accessing iCloud backups

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.
Thanks to all our Contributors: JD Strong - Strong Solutions
Daniel Escobar - Proactechs, Luis Giraldo- MonkeyBox