On the first Tuesday of each month @ 8:00 p.m. ET., we host a live broadcast & chat. New episodes post weekly.

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242: Goals For 2018 With Weldon Dodd of Rewind Tech - Denver, CO

Topics:

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Weldon Dodd of Rewind Technology joins us for another episode
https://rewindtech.com

-Weldon asks the crew about New Year's resolutions and the conversation immediately delves into a discussion on Wi-Fi

-Eero is a recommendation Weldon has been using in a lot of residential environments.  Joe & Jerry have similar positive experiences:
https://eero.com

-Cisco Meraki is what Rewind Tech usually turns to for continued management of a network:
https://meraki.cisco.com

-Weldon discusses his 1, 3, 5, 7 plan (Software - every year, endpoint equipment (laptops) - 3, servers - 5 years, networking equipment - 7 years)

-Sam is starting to evaluate Daylite as a CRM and sees many possibilities for use within his organization.  Still, the discussion of a good old fashioned spreadsheet comes about.
https://daylitemac.com

-Weldon discusses the future of his training and MSP business as well as his role within the organization

-2018 goals for Weldon: creating and utilizing custom DEP deployment solutions since the future of imaging is changing. Ultimately he wants a great experience for the customer.  Here are some of the tools that he is looking into:

The ability to create macOS packages to deploy user accounts
https://github.com/gregneagle/pycreateuserpkg

DEP deployment tools:
https://github.com/Shufflepuck/SplashBuddy 
https://gitlab.com/Mactroll/DEPNotify
https://github.com/erikng/installapplications

-Tim Perfitt from Two Canoes discusses acquiring a new iMac Pro and the changes that come with it: https://twocanoes.com/secureboot-imac-pro/

-Another great resource mentioned from Scripting OS X called NetInstall Is Dead, Too: https://scriptingosx.com/2017/12/netinstall-is-dead-too/

-Weldon takes a few moments and acknowledges the fellow members of the Mac community

-Have a great 2018!

241: "Not Dead Yet" With Weldon Dodd of Rewind Tech - Denver, CO

Topics:

-To start the new year, we are very pleased to be joined on our first live show of 2018 by Weldon Dodd of Rewind Technology in Denver, CO.  Weldon hangs with the crew as another host in case Sam goes missing again.
https://rewindtech.com

-Some things never change, the old HCS land grab jokes are in full swing

-Joe discusses the first zero day exploit of 2018, actually launched via tweet on New Year's Eve. Check out the IOHIDeous narrative on GitHub, kind of interesting! The vulnerability exists in a process called IOHIDUserClient which the macOS limits to having only a single instance at any given time, which happens to be spawned by WindowServer. So in order to exploit the vulnerability, we need to kill the WindowServer process. But terminating it requires admin privileges and essentially reboots the GUI, so this is not a viable mode of exploitation. But it turns out that by logging out the user, WindowServer releases its IOHIDUserClient temporarily, giving the exploit enough time to spawn its own instance of IOHIDUserClient and leverage it to compromise the system. The exploit can use "launchctl reboot logout" which does not display a warning dialog. The exploit can also use an AppleScript command to send loginwindow an event called "AppleEventReallyLogOut" (osascript -e 'tell application "loginwindow" to «event aevtrlgo»'), and loginwindow apparently doesn't care who sent the event, but it does display a dialog box as if the user selected "Log Out" from the Apple menu.

-Jerry wonders if this will be on the CCP test

-Sam recalls a story working after hours at a client when the alarm goes off

-Weldon shares his story of a Promise RAID gone wrong. Friends don't let clients pull drives out of RAID drive bays.  It also leads to a further discussion about how to handle RAID solutions and future expansion.

-A handy virtualization app for Synology, which Sam has used in conjunction with CrashPlan, is Docker: https://www.synology.com/en-us/dsm/feature/docker

-Jerry is busy building Minecraft worlds on Synology. He ends up needing a volume formatted as Btrfs.  Read more here: https://www.synology.com/en-us/dsm/Btrfs

-Time Machine and Synology has had a spotty past

-Sam discusses a Wi-Fi upgrade in NYC and replaced aging equipment with Ubiquiti Unifi. He also has some advice on utilizing a Cloud Key.

-He also mentions a handy workaround to test network settings remotely while still needing to reconnect to the remote computer.  Joe recalls a similar solution for another problem.

-Jerry talks about the Unifi In Wall units that he has set up recently: https://inwall.ubnt.com

Thanks as always to our Patreon sponsors!

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Listen to the outtakes and learn the origin of this picture!

240: From The Cutting Room Floor

TOPICS:

- Time Machine and its network-equipped brother, Time Capsule, are superb innovations. They make backup seamless, invisible and easy. They’re also slow. Really slow. I’ve had to wait before I put my MacBook Pro to sleep sometimes while a backup finishes and, of course, the initial backup can literally take days.

Here’s how to fix that.

Open a Terminal window, which you’ll find in the Utilities folder within the Applications list, and paste in the following, typing your login password when prompted:

sudo sysctl debug.lowpri_throttle_enabled=0
This command prevents Time Machine’s backup process assuming a low CPU priority, allowing backups to complete insanely quickly. In fact, you’ll see MB and GBs tick past on the Time Capsule progress display in a second-by-second fashion (provided your Mac isn’t very busy with some other task).
http://www.mackungfu.org/massively-speed-up-time-capsule-time-machine-backups

- Karaoke Style With Taylor Boyko

Running With Adam Engst

Adam C. Engst is the publisher of TidBITS, one of the oldest and most-respected Internet-based newsletters, distributed weekly to tens of thousands of readers. He has written numerous technical books, including the best-selling Internet Starter Kit series, and many magazine articles - thanks to Contributing Editor positions at MacUser, MacWEEK, and Macworld. His innovations include the creation of the first advertising program to support an Internet publication in 1992, the first flat-rate accounts for graphical Internet access in 1993 (with Northwest Nexus for Internet Starter Kit for Macintosh), and the highly successful Take Control electronic book series. In addition, he has collaborated on several Internet educational videos and has appeared on a variety of internationally broadcast television and radio programs. His indefatigable support of the Macintosh community and commitment to helping individuals has resulted in numerous awards and recognition at the highest levels. In the annual MDJ Power 25 survey of industry insiders, he ranked as the second (2000)third (20012002), fourth (2003), fifth (2004), and third (2005/2006) most influential person in the Macintosh industry. He has also been included on the MacTech 25 list of influential people in the Macintosh technical community for both 2006 and 2007, and he was named one of MacDirectory's top ten visionaries. And how many industry figures can boast of being turned into an action figure?

Will O'Neal, founder and president of both Mid-Atlantic and Metro-Atlanta Computer Solutions, has been supporting Macintosh for nearly twenty years. He began his career in 1989 operating Linotronic Typesetters for Darby Graphics and worked his way into technical support after becoming an expert with early versions of page layouts, image editing applications and font management issues. He started MACS in 2002. Since then, the company has grown from just Will to twelve Apple enthusiasts, including six Apple Certified outside technicians. Will holds the title of Apple Certified Technical Coordinator, and he regularly attends classes around the world to stay on top of the latest hardware, software and solutions for business of all types and sizes. Because of Will’s vast experience and desire to stay current on ‘all things Apple’, he is also the Lead Technical Advisor for MACS. He has a passion for providing exceptional service and solutions to his customers. 

239: Joe's Super Secret Password - PSIMacRules!

We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

TOPICS:

aca5bb517cf52056ea1d92214be167cf.jpg
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The Kim Komando Show ® and all material pertaining thereto is a Registered Trademark / Servicemark: No. 2,281,044. America's Digital Goddess
https://www.komando.com

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238: Interview With Pepijn Bruienne Of DUO Security & The Mac Admins Podcast

pb.jpg

Pepijn Bruienne is a Research and Development Engineer at Duo Security in Ann Arbor, Michigan. He breaks Macs to help his employer's customers be more secure. With more than a decade and a half of experience in a variety of Mac Admins areas, his skills include Systems Administration, Operations Management, Mac/Linux/Windows Server and Desktop integration, software deployment, configuration management and process automation.

Pepijn is also co-host of the popular Mac Admins Podcast and friend to our show.  Subscribe today and listen to Pepijn and the crew discuss all things in the Apple IT world.  Listen to the first Command Control Power/Mac Admins crossover show here:
https://podcast.macadmins.org/2017/10/01/episode-53-cultural-exchange-with-sam-valencia/

Mac-Admins-Podcast-Retro-Colors-1.png

237: Beeping not Clicking

- Justin Esgar of the ACEs Conference and Will O'Neal, President of Mid-Atlantic Computer Solutions, join us to discuss ACEs 2018 in Baltimore, MD

- listeners get a 10% discount on ACEs Conference: https://acesconf.com/go/ccp

- Sam helped his Mom with iOS 11 update

- Jerry has MacBook Pro followup: he upgraded to a two year old machine

- buying on eBay

- selling used Macs on eBay or Mac Of All Trades

- Johnny Ive responds to criticism of MacBook Pro

- iPhone X impressions

- Sam fixed a failing drive that was beeping, not clicking: Opened up 2.5” hard drive to repair (moved the heads into park position while turning platter counterclockwise (it was beeping, NOT clicking)

https://www.youtube.com/watch?v=WNJqTPutrJ4

The Piezoelectric Effect

- Text Expander Snippet For Email Advice

- High Sierra PSA courtesy of Jason Campbell, ZMS Consulting:

    “Scenerio: A Mac workstation running High Sierra is working off a Mac server. The Mac server is running macOS Server.app 5. 

    Issue: The lock files generated when opening files that live on the Mac server aren’t deleting when the file is closed. This causes ‘file in use’ messages when trying to open the file again. It times out in about 10 minutes but still another reason to hold off on upgrading businesses to High Sierra. Apple engineers are aware of this and are working to resolve.”

    Credit to Jeff Satterwhite for finding the issue. He’s the owner of Post Mod Tech out of Austin, TX. He’s a longstanding ACN member and FileMaker developer. 

    Thanks to our Patrons for sponsoring Command Control Power!

    236: MacBook Pro - Turn Back Time

    Topics

    • Root login issue
      • needs catchy name... “Higher Sierra. Even Higher Sierra? Too High Sierra...”
      • Joe wonders if FileVault was affected, assumes not. Probably need to log into existing user account first. From Addigy's email: "Gaining access to user accounts and turning off FileVault encryption"
      • ARD was susceptible. (Another reason not to forward ARD/SSH port from WAN to LAN!)
    • Our friends at Addigy put out an immediate fix: https://www.addigy.com/fix-the-high-sierra-root-exploit
       
    • Clients ask, "should I update to the new macOS?" We usually recommend waiting a few months, especially with the major filesystem changes in High Sierra. Our previous best practice was to recommend waiting until the 10.x.3 update. Should we go back to that recommendation? Note that the issue existed in the current beta of 10.13.2 in addition to the latest release of 10.13.1.
      • The sweet spot of macOS releases: 10.x.3 - 10.x.n
      • Note the latest release of each macOS version, e.g. 10.5.8, 10.6.8 v1.1, 10.7.5, 10.8.5, 10.9.5, 10.10.5, 10.11.6, 10.12.6, etc.
    • Sam talks about "winging it" with a product he used to support - Canto Cumulus
       
    • Jerry starts a good discussion about the current lines of MacBook Pro models and the changes that have not been well received.  He mentions Marco Arment's blog posts
      -The best laptop ever made: https://marco.org/2017/11/14/best-laptop-ever
      -Fixing the MacBook Pro: https://marco.org/2017/11/24/fixing-the-macbook-pro
       
    • Joe has some follow up on removing the Temp user account when the minus button is not available: you can also use Directory Utility. Open Directory Utility, authenticate as the Temp user, then remove the Temp user. Verify Temp user has been removed in Users & Groups, then manually delete home folder of Temp user. Note that we also tried changing the user's password from within the existing user (to avoid keychain issues) and it didn't work.

    235: The Lazy Man Migration Assistant

    TOPICS:

    • Joe wonders: how many clients have gotten the wrong impression when you give them the recommendation "Just use 1Password.”

    foto-wtf-mac-grande-starbucks.jpg

    • iLugger: https://www.ilugger.com/

    • Joe reveals another boneheaded move during his company's email migration – learn from his mistake! He exported contacts to a vCard file, but forgot to turn on Export Notes in Contacts app preferences

    • CodeTwo Exchange Sync
    https://m.codetwo.com/exchange-folder-sync

    • The Mac CRM & Project Management app trusted by busy teams.
    https://daylitemac.com

    • thanks to listener Tim Hannon for the courteous correction about the pronunciation of patron Steve Sorbo's business name, Mac SOS

    RAMDoubler.jpg

    • Resolve issues caused by changing the permissions of items in your home folder
    Repair Permissions - https://support.apple.com/en-us/HT203538

    • how to enable Apple Remote Desktop (ARD) using the kickstart command on the command line:
    https://support.apple.com/en-us/HT201710

    Screen Shot 2017-10-27 at 9.23.55 AM.png

    • Joe walks through his process of migrating data to a new iMac running High Sierra, which provided validation for many consultants best practice for a successful migration. The Migration Assistant built into Setup Assistant didn’t work even after repairing the source drive, rebuilding the source disk directory, letting it calculate the space needed for all items first, etc. Creating a Temp user account, installing all software updates on the destination machine first (just iTunes in this case), and perhaps most importantly using Migration Assistant in the Utilities folder is what finally yielded a successful migration

    • Joe offers a bonus migration tip. If you're unable to delete a user account in High Sierra, this helped, surprisingly: https://discussions.apple.com/thread/8087348?start=0&tstart=0

    234: Letting The Fox Into The Henhouse

    We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

    Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

    TOPICS:

    Michael Thomsen, Director, Origin84 writes:
     

    "I think that this is a particular time of year leading into the Christmas period where people can become a bit testy and start demanding things be done faster than usual for the arbitrary "have it in before the holiday" deadlines. Probably harder still in the NH given you're also headed into Fall/Winter.

    Off-boarding is a great topic, and a fine art. Until you've had some experience with the good and bad it can be a minefield - especially if it was not your decision to end the relationship. 

    As an anecdote we've just lost a contract for a fully Mac design client with on prem storage to a generic 'Cloud Services and Support Provider' who is going to save the company "thousands of dollars" per month by deprecating the on prem storage by moving them to Dropbox Business. 

    While this was not what we would recommend or support it ultimately is the businesses decision however we have taken great pride in developing a rigorous but simple and straightforward off-board process more thorough than the new vendors on-boarding process - which in turn has caused some significant questions to be raised whether the new solution and vendor are fit for the job. 

    We will continue to take the high road until we part ways, because ultimately once you're not working with a client the only thing they really remember is the way things were left when you walked out."

    - Sam's Birthday 

    - Apple "Hand Off" Mysterious Hack?

    - Apple Genius Bar Diagnosis And Fixes

    - High Sierra Installer Being Pushed Out By Apple

    - Time Machine Glitch and Fix - Users seeing an error: URLs with the type "file:" are not supported, solved by changing name of Time Capsule disk; old name had a single quote in it

    - Apple Watch Player - https://itunes.apple.com/us/app/watch-player/id1170672458?mt=8

    - Clients Replacing Routers

    - Apple vs Watchman - Identifying Hard Drive Errors and Sending your Client To the Apple Store

    - Think twice before encrypting your HFS+ volumes on High Sierra
    https://bombich.com/blog/2017/09/29/think-twice-before-encrypting-your-hfs-volumes-on-high-sierra

    233: If I Could Turn Back Time

    November 7, 2017

    TOPICS:

    - Sometimes sharing music in Apple Music using Messages doesn't work. Workaround: use "Copy" or maybe AirDrop works

    - Discussion surrounding Apple Music, iTunes Match and streaming music.

    - SpaceX lands rocket at sea, makes history - https://www.youtube.com/watch?v=lEr9cPpuAx8

    - followup on Joe's migration to G Suite: I've stopped seeing progress bars and large numbers counting up and down in my sleep, and I've stopped having nightmares about drag and drop targets
    SHARED CONTACTS FOR GMAIL - https://www.gmailsharedcontacts.com

     when cleaning up old mail using your IMAP client with Gmail:

    1) "When I mark a message in IMAP as deleted": change to "Auto-Expunge off - Wait for the client to update the server."

    2) When a message is marked as deleted and expunged from the last visible IMAP folder: change to "Move the message to the Trash"

    3) Under the Labels section, remove the check mark next to All Mail and Important so that those labels will not show in IMAP

    - Sam tells about a client sending out bulk emails and wishing to set up their own email server.

    - Joe Share his thoughts on his new iPhone X

    - Sam shares a story about declining service to a potential problem client.

    - Joe shares a story about helping a client hide selfie photos
    ImageOptim makes images load faster - https://imageoptim.com/mac

    - We'd like to thank all of our Patreon sponsors for their tremendous support of Command Control Power. You really help make the show possible. We've talked about burnout recently... This show has been a labor of love, and your support sends a signal that you appreciate what we're doing so it really helps encourage us to keep doing it and putting out a show every single week. We've released over 232 episodes over the course of the last four years! We really appreciate all 40 of our patrons. For this monthly live episode, we'd like to specifically thank those patrons that pledge at a certain level. You truly make the show possible and we really appreciate it.

    -A big thank you to all of our Patreon sponsors!

    -A big thank you to all of our Patreon sponsors!

    232: CalDav Migration Madness & A Lost Package Perfect Storm

    We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

    Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

    TOPICS:

    CS-1hIWWoAAGeFt.png

    - Joe's switch to Google G Suite: BusyCal list view, 9999 days, sort by repeating events, calendar, etc.; Google Calendar: how are the interface arrows still not Retina?!

    BusyCal took about 5 hours to delete all calendar events on Google G Suite, to reset calendar database (to resolve duplication without having to delete recreate all calendars and reconfigure all sharing settings)

    Empty Trash in each of Google Calendars

    Two Options in BusyCal: Option 1) File: Import (imports to a new local calendar), can be adjusted, reviewed, split, etc. locally and then events dragged and dropped into calendars on server; or Option 2) Drag and drop .ics file onto BusyCal icon in Dock, choose existing server calendar to import into

    Google Calendar adds gross text to the end of the Notes field on every calendar event by default, unless you turn off this feature first:

    -::~:~::~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~::~:~::-

    Please do not edit this section of the description.

    This event has a Google Hangouts video call.

    Join: https://plus.google.com/hangouts/_/psimac.com/joe...

    Gmail can only delegate the entire email account, rather than specific mailboxes (maybe because there's no concept of "Mailboxes", only "Labels"?). Does it even show in IMAP?

    231: Grant BigLanik Easy Access

    October 24, 2017

    TOPICS:

    • shout out to longtime supporter Kevin Ginger of kGinger Consulting

    • Thanks to longtime listener Dave Provine for some followup: "The solution to /private/var/folders is to be sure not to delete the *zz* folder inside. You can vaporize everything else, and the *contents* of zz, but leave the zz folder in there (or recreate it)." See also the show notes from Episode 182: "Tell Me About The Cloud" and Episode 191: "Cause & Effect"

    • Sam shouts out from the JNUC Conference in Minneapolis, MN.

    • Jerry and Joe share parallel stories dealing with MacBook Pro failures while under our care

    • Jerry recounts three recent calls where clients claimed they were “hacked”, including installing a profile on an IOS device via this weather site

    http://myaccurateforecast.com

    https://www.dropbox.com/s/wjwt7c48guzg97g/MyAccurateForecast_com.pdf?dl=0

    BigLanik.jpg

    • Jerry shares a TeamViewer vulnerability regarding previous installation of the Team Viewer app on a PC

    • Jerry has a recent incident where a residential clean 2012 MacBook Pro Retina massively fails during updates.



    • Joe recounts his MacBook Pro Repair for a business client and teh conversation centers around responsibilities and trust.

    • Finally Joe and Jerry wind up discussing problem clients and how to terminate the relationship.

    230: Addigy Update - Jason Dettbarn / Founder & CEO of Addigy - Cloud Based Mac Management Platform

    CCP proudly welcomes back Jason Dettbarn, founder & CEO of Addigy, a Cloud Based Mac Management Platform.  Addigy simplifies and streamlines the IT management of your Macs by providing a comprehensive approach to security & management for macOS.

    Jason, discuses recent updates to Addigy and exciting new feature releases. In addition, discussion about Apple's new APFS and how it will affect the Addigy MSP platform in the future.

    jason.jpg

    Jason also discusses the recent KRACK, the recent WPA2 vulnerability. Read Jason's Blog post here: https://www.addigy.com/top-3-things-about-krack-vulnerability

    Sign up for a free trial with Addigy: https://www.addigy.com/ccp

    229: Interview wIth Taylor Boyko of SimpleMDM

    October 10, 2017

    TOPICS:

    INTERVIEW:

    SimpleMDM is the Apple iOS and macOS device manager that you've been waiting for. With modern, intuitive functionality, SimpleMDM gives you access to a cloud-hosted platform with advanced functionality usually reserved for convoluted enterprise suites. For instance, macOS native package installation, allowing you to install management tools like Chef, Munki or Puppet without having to install a cumbersome agent first. SimpleMDM provides additional features like location tracking, filevault key escrow, and support for multiple VPP and DEP accounts for integration into your zero-touch deployment workflow.

    SimpleMDM sports a robust API, multiple admin users, 2-factor authentication and SAML support to integrate seamlessly with your admin environment.

    Start your 30-day free trial today at SimpleMDM and have access to their US-based engineering team without having to deal with an aggressive sales team. Priced simply, with volume discounts, SimpleMDM won't require advanced math to calculate your annual spend. You can sign up to at simplemdm.com/ccp, and be sure to join #simplemdm in the Mac Admins Slack.

    https://simplemdm.com/ccp

    FOLLOWUP: 

    227: The Horse Has Left The Barn & Then You Burn The Barn Down!

    We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

    Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

    TOPICS:

    IMG_0162.JPG

    Joanna Stern - Day with Apple Watch 3
    Apple Watch Series 3 Review: No iPhone, No Problem?
    http://macs.ws/2x5y8UN

    Prioritize WiFi Networks on Your iOS Device
    https://pxlnv.com/blog/prioritize-wifi-ios/

    Filemaker Tips
    Configuring security for FileMaker Server 14 and earlier
    https://help.filemaker.com/app/answers/detail/a_id/14169/

    https://support.code42.com/CrashPlan/5/Troubleshooting/Stop_and_start_the_Code42_app_service

    List of supported email clients for Sending Mail
    http://help.filemaker.com/app/answers/detail/a_id/15667/~/list-of-supported-email-clients-for-sending-mail

    226: Interview with Jelani Memory, Chief Product Officer from Circle Media, Inc.

    September 19, 2017

    TOPICS:

    Sam, Joe & Jerry speak with Jelani Memory who is the Chief Creative & Product Officer for Circle Media Inc., known for their award winning product, Circle with Disney. Jelani is a former director and freelance commercial photographer for brands like Nike and Adidas.

    Circle Media Inc. exists to develop family-centric products that redefine how we connect. Circle with Disney is the first of many products to help families bring balance to their connected life.

     

    We believe family is everything. They are the amazing group we do life with, every day. They define our character and shape who we become. Everyone calls someone family and some place home.

    As technology becomes more intertwined with our lives, the key is to get the most out of it, without having it completely take over. We want to make it as easy as possible to help families find that balance in their lives. Circle with Disney is available now, visit www.meetcircle.com

    http://www.netgear.com/landings/circle/
    NIGHTHAWK AC2300 WIFI ROUTER NOW WITH Smart Parental Controls

    Jelani Memory
    @Jelanimemory

    @meetcircle.

    HTTPS://WWW.PATREON.COM/CMDCTRLPWR

    HTTPS://WWW.PATREON.COM/CMDCTRLPWR

    225: Discussions By The Water Cooler

    This episode is sponsored by Kalos Consulting, specialty recruiter and business partner of the Apple Consultants Network.

    The Kalos team has over 20 years of combined experience in recruiting, and they made in a big splash in the IT space 18 months ago by becoming the only recruiter specializing in Apple’s FileMaker software. Kalos has since placed 17 developers in full-time roles, mostly with companies in the FileMaker Business Alliance. Good news travels fast, and Kalos was asked to extend its services to members of the Apple Consultants Network.

    Their goal is to assist you in growing your business by finding the people you need to make that a reality. If your company specializes in Apple IT and you need help growing your team, or you’re an Apple consultant who wants to learn about new opportunities, give Kalos a call at 630.746.5626 for a free consultation. Find out more at KalosConsultingInc.com.

    TOPICS:

    - iPhone 6 Plus Replacement - Touch Disease 
    http://www.businessinsider.com/iphone-6-plus-touch-disease-what-is-it-and-what-can-i-do-2016-10

    - Max Headroom
    https://en.wikipedia.org/wiki/Max_Headroom
    https://youtu.be/cYdpOjletnc

    Screen Shot 2017-09-16 at 8.31.19 AM.jpg

    - Apple Magnetic Adapter Patent - USB-C To Magsafe
    http://macs.ws/2h6oMAF

    Important changes to the Dropbox public folder
    Effective September 1, 2017, Dropbox Plus and Business users can no longer render HTML content, and the Public folder and its sharing functionality have been disabled
    https://www.dropbox.com/help/files-folders/public-folder

    - Amazon Web Services - S3
    https://aws.amazon.com

    AWS Free Usage Tier*
    As part of the AWS Free Usage Tier, you can get started with Amazon S3 for free. Upon sign-up, new AWS customers receive 5 GB of Amazon S3 storage in the Standard Storage class, 20,000 Get Requests, 2,000 Put Requests, and 15 GB of data transfer out each month for one year.

    tfc.png

    - Connected Data Transporter Private Cloud File Sync and Share Appliance, Named Computer Technology Review Most Valuable Product (MVP) 2015 Award Winner
    http://macs.ws/2h8Gjov

    Support for all of the consumer-class Transporters ended on September 01, 2017.
    https://helper.nexsansupport.com/tfc_support


    Thanks again to Kalos Consulting for sponsoring Command Control Power! 

    If your company specializes in Apple IT and you need help growing your team, or you’re an Apple consultant who wants to learn about new opportunities, give Kalos a call at 630.746.5626 for a free consultation. Find out more at KalosConsultingInc.com.

    224: Interview With Christopher Holmes of Rooted Consulting & HCS Technology Group

    TOPICS:

    IMG_3643.jpg

    Christopher Holmes of Rooted Consulting and HCS Technology Group
    https://www.rootedconsulting.org/
    Twitter: @josemocha
    Instagram: @josemocha

    Chris and Sam talk up Slack and using it internally

    Sam going to set up a tent at a local festival as a new avenue to reach out to potential customers
    http://www.seaport.org/

    A discussion brews about keeping smaller clientele vs large entities that represent a large portion of your income

    To sign or not to sign?  Sam contemplates whether signing a new client was the right fit

    An opportunity arises where a PC consultancy wants to partner up

    Chris talks about his company, Rooted Consulting and their help desk offering called Flex Desk

    Hiring is forever on Sam’s mind…

    Why is searching network volumes so difficult?

    Easy Find vs Finder
    http://www.devontechnologies.com/products/freeware.html

    Chris brings up AFP going away in High Sierra https://developer.apple.com/library/content/documentation/FileManagement/Conceptual/APFS_Guide/FAQ/FAQ.html

    Preventing updates by clients.  The ongoing battle

    iOS screen sharing?  TeamViewer says it’s coming in iOS 11!

    https://www.teamviewer.com/en/features/ios-screen-sharing/

    223: It's not you, it's me!

    TOPICS:

    Sam gets back from his European tour and gives us all the details

    A potential crisis is averted at a large client while Sam is away

    Sam puts out a call for an HP managed switch expert

    HP Enterprise support is not a joyous experience for Sam

    “Don’t we have people that can do this?” - Becoming a manager and keeping the tech

    iCloud Photo Sharing goes “belly up” and Sam finds an interesting way to resolve it

    Joe has his own iCloud Photo Library sync issue

    An interesting situation for Sam when an AirPort Extreme will not allow outbound VPN connections

    Sharing the detailed Unifi app with a client backfires on Sam

    Joe has the age old problem of clients pinging him for freebies

    Sam has trouble multitasking.  Joe has some answers.

    Joe’s client emailed the wrong email address for PsiMac with surprising results

    Taking it personal when your contact at a client leaves unexpectedly

    uBlockorigin is a fascinating ad blocker - https://www.ublock.org

    Joe forces Sam to reveal some recently unpleasant experiences with Windows

    Sam goes through a tough negotiation pitching MSP to a legacy client

    When your potential replacement seeks details about the client

    https://www.patreon.com/cmdctrlpwr

    https://www.patreon.com/cmdctrlpwr