On the first Tuesday of each month @ 8:00 p.m. ET., we host a live broadcast & chat. New episodes post weekly.

New! A way to support the show.


190: Interview With Yochai Gal of the Boston TechCollective

Joe & Sam interview Yochai Gai of the Boston TechCollective, a worker-owned cooperative in the greater Boston area.  After working first independently and then with other organizations, Yochai founded and operated the San Francisco TechCollective in 2006.  In late 2012, he took that idea coast to coast and co-founded the Boston office.

The organizations were formed based on a simple, powerful idea: that tech experts, rather than managers, should be the ones in charge of a tech support enterprise.  Have a listen as we talk to Yochai about the business, structure and technical aspect as well.

https://bostontechcollective.com

189: New Years Holiday Mix 2017

-The gang starts off the new year with a brief chat with Justin Esgar, founder of the ACEs Conference.  This year's conference will be held in Phoenix, AZ and is selling fast!  Use the promo code "command" when registering to receive 10% off the current ticket price:
https://acesconf.com/

-Joe follows up on his Apple Mail issues that have plagued his new MacBook Pro.

Sam discusses finally receiving and setting up his new MacBook Pro.  He reviews the manual steps he took to set his computer up from scratch as opposed to a migration. VPN profiles and System Keychain proved to be the bigger sticking points.
How to properly backup and restore the System Keychain: http://www.sebastiencouture.com/post/88839839716/backup-restore-system-keychain-os-x

-Jerry recounts an issue he had with an SSD upgrade in an iMac.  It brings back the conversation of the issues dealing with the mid 2011 models.

-Joe had some interesting issues with his MacBook Pro having a “hard freeze”.  Holding down Command Control Power had no effect!

-As our friend Pam Lefkowitz’s Twitter handle says, It’s “Always DNS”.  Sam describes an issue where DNS caused an issue with authenticating to Active Directory.

-Jerry’s Pro Tip of the week - Meraki’s MDM solution is free for up to 100 devices.

-Not to be outdone, Joe give us a pop quiz: Try it at home - Cmd+Shift+6.  He goes into some other “cool” features of macOS.

-Cautionary tale from Jerry - Don’t be cavalier with your backups.

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming

188: Interview With Jason Dettbarn / Founder & CEO of Addigy - Cloud Based Mac Management Platform

CCP proudly welcomes Jason Dettbarn, founder & CEO of Addigy, a Cloud Based Mac Management Platform.  Addigy simplifies and streamlines the IT management of your Macs by providing a comprehensive approach to security & management for macOS.

Jason, who obtained his Masters in Computer Science, worked for a few big players like CA and Kaseya before leaving to start Addigy in May of 2014.  Take a listen as we dive in deeper with Jason to learn about why he started Addigy and why it fills a void in RMM (Remote Monitoring & Management) support for the Mac.

Sign up for a free trial with Addigy: https://cmdctrlpwr.addigy.com/signup

187: "Merry Crimble!"

Recorded live on December 23, 2016

- When The Beatles Gave Fans A 'Crimble' Present
http://www.npr.org/2014/12/21/372257350/when-the-beatles-gave-fans-a-crimble-present

 

 

 

- We're sponsored this week by:

Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

watchman-monitoring.jpg

Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

Gruntwork is the ultimate managed service package for you and your clients. "Think of what you would do when trying to solve a user’s support request: run a disk verification utility. Run permission repair. Update the affected software to the latest version. With Gruntwork, those chores have already been accomplished. Your time spent troubleshooting issues is greatly reduced when the common maladies are already ruled out. Better yet, Gruntwork prevents many common problems, so the Mac just works and you can focus on higher level tasks for your client." 

Find out more at - http://mac-msp.com/gruntwork and tell them CCP sent you.

ACES CONFERENCE 2017
Phoenix, Arizona | May 31-June 1, 2017

ACEs Conference- https://acesconf.com/  is the industry-leading event for growing your IT consulting company. With unique, premium content delivered by world-class speakers, ACEs is THE place for inspiration, ideas, business networking, and instantly-applicable knowledge. It’s no surprise that our attendees continue coming year after year—just one ACEs and you’ll be sold.

Many of us IT professionals are in business because of our innate skills as technologists. ACEs Conference was conceived to help us grow our businesses in every other way. From management and operations tools to sales and growth opportunities and strategies, ACEs will leave you inspired, reinvigorated and equipped to take your business to the next level.

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

186: Interview With Dennis Nolan - Cirrus Partners, LLC

Recorded  Sometime In November 2016

Joe and Jerry welcome Dennis Nolan of Cirrus Partners, LLC to the show to talk about his successful managed service practice.

Dennis Nolan is the founder of Cirrus Partners, a 12 year old Madison WI based, Apple IT support business. With a team of 4 talented professionals, they provide managed services and solutions to leading businesses in the southern Wisconsin market. 

Previously Dennis had owned and operated a commercial photography business for 18 years in Austin TX, Minneapolis and finally Madison. Combining creative approaches with a technical skill set has always been his strong suit. His previous work experience has taken him around the globe working in various countries and cultures. From Istanbul with a small Turkish man walking up and down his back in a 300 year old bathhouse to sharing a campfire with the Marlboro Man, his life experiences help shape the creativity and effectiveness of Cirrus Partners' solutions for their clients.

Dennis and his team can be reached at sayhi@gocirrus.com.

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming