509: Interview With Adam Engst Of the TidBITS Content Network

Topics:

-On today’s show, we welcome Adam Engst of TidBITS Content Network.

-We review key features of phishing emails, as discussed in a recent TCN article.

-One of the newer tricks is to send the entire email as an image.

-Will better grammar pose a challenge to users detecting spam emails?

-It takes just a beat longer to identify a spam email message.

-Legitimate training tools like KnowBe4 can be good to keep employees on their toes.

-We discuss the LastPass breach and how far reaching it was.

-Thieves are getting more clever by first capturing iPhone passcodes in public places, then stealing the device.

-A challenge to this is that the iPhone passcode can be used to reset an Apple ID password.

-This can also cause a company breach if an employee’s iPhone is stolen.

-Send out your own newsletters to customers that discuss this and more by using TidBITS Content Network.

508: Just Give Me The Fish

Topics:

-Jerry shares an odd printer story.

-Apple Mail was having an issue using a self signed certificate.

-“Don’t trust email”

-Joe describes emulation vs virtualization.

-Virtual Buddy & UTM are solid virtualization products.

-Joe uses the ability to virtualize other versions of macOS to support clients that use a different OS than he is currently running.

-Pro Tip: You cannot use an Apple ID with a virtual OS.

Best Of CCP - 132: The Friends and Family Rate - 2015

506: Time Machine Blues

Thank you to our VIP sponsors!

Topics:

-We would like to thank new Patreon member Rolf Woodward, and thank Bruce Corson for increasing his pledge.

-Time Machine is hopelessly broken in Jerry’s recent dealings.

-He has been recommending Carbon Copy Cloner.

-Joe had a specific issue where the Contacts app database was extremely large and causing an issue with backups.

-Sam is very keen on company policies where local file data is not company responsibility.

-Jerry talks about supporting a customer who had some major issues after a computer migration.

-BackBlaze has a great service to ship a drive with backup data.

-Joe talks about important directories to be aware of when troubleshooting macOS.

Thank you to our Patreon sponsors!

505: DuckDuckNo

Topics:

-Joe likes Apple Music playlists. Sam takes live notes. Some good recommnendations:
Restorative Yoga
Headspace

-Jerry can’t listen to music while working.

-He didn’t find Apple Fitness was working for him. Athlytic is an app that he highly recommends.

-Jerry is currently watching Skinwalker Ranch on Netflix.

-HomePod Mini should have a chargeable battery.

-Sam uses his HomePod as a speaker for his bedroom TV.

-Dark Reader is a great browser extension Sam uses with Safari to automatically enables dark mode for sites, even if they don’t support it.

-Sam’s latest gripe about 1Password is that it has a legit issue auto filling SonicWall pages.

-Why is 1Password 8 not in the App Store?

-Jerry doesn’t like DuckDuckGo.

-We get into browser preferences.

-Jerry and Sam both are independently testing Yubikey by Yubico for authentication.

-HCS wrote a guide for using security keys as a second factor with an Apple ID.

-Sam works with a client for a while before he asks the most basic of questions.

-Amazon DNS causes an issue with internet connectivity for one of Jerry’s clients.

504: The Joe Penalty Box System

Topics:

-Sam had a work themed nightmare where he accidentally deleted a client’s data.

-Jerry had a real life situation like this years ago.

-Sometimes it’s difficult to fall asleep when your brain is still thinking about work problems and solutions.

-Sam hit a hard limit of two step authentication with Apple IDs.

-He set up and eSIM for the first time to get a second phone number on his iPhone.

-Jerry updates us on his new managed services plan. He feels there is more money to be made with residential clients on this plan.

-After off boarding an employee, a company owned computer showed back up in Watchman after months of being dormant.

-Joe is surprised when a client immediately signs up for his monthly plan.

-Do you specify priority support in your marketing materials?