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639: Exploring macOS 26 (Tahoe) Updates, Apple Product Upgrades, and MDM Strategies

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In this episode of Command Control Power, the hosts discuss the latest release of macOS 26 (Tahoe), including new features and user experiences. They also talk about Apple's recent updates for older iOS versions and the challenges of managing macOS updates using Mobile Device Management (MDM) profiles. The conversation touches on the new AirPods Pro 3 and AppleCare One plans. Listeners also get a glimpse into upcoming discussion topics for Patreon supporters and participate in a fun pop quiz about Mac system files. The episode wraps up with insights into how Apple addresses counterfeiting and product quality.

00:00 Introduction and Fall Background Banter

00:39 Join Us on Patreon

01:23 Pop Quiz and New Cursors in Tahoe

03:18 WiFi Troubleshooting and Privacy Settings

04:43 Screen Recording Tools

05:30 System Settings and Update Issues

07:18 MDM Solutions and Blocking Updates

13:33 Client Experiences with Updates

22:33 Podcast Critiques and Fake Apple Products

27:17 Counterfeit Apple Products

29:17 Recommended Reads

30:09 Exploring macOS Updates

31:18 iOS Updates Breakdown

33:00 Apple's Generosity with Updates

34:19 Deferral Profiles and Update Strategies

38:39 AirPods Pro 3 Discussion

41:07 AppleCare One and Device Management

50:14 Pop Quiz and Closing Remarks

638: The Podcast Air: Slimmer, Lighter, and the newest one we ever made

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In this episode of Command Control Power, hosts Jerry and Joe discuss a special new episode's launch, emphasizing their latest, more advanced podcast. They explore two in-depth client cases, detailing their troubleshooting strategies for corrupted macOS systems and the importance of solid backup solutions. The discussion covers issues related to file system corruption, shared disc mode, Apple silicon, MDM capabilities, and exemplary client service experiences. Joe shares insights into using Apple’s tools more effectively and a handy tip for managing Netflix sign-outs on Samsung TVs.

00:00 Introduction and Special Opening

00:25 Groundbreaking Podcast Announcement

01:39 Pet Peeves and Shipping Woes

04:34 Technical Issues and Text Messaging

11:05 Repairing Computers and User Issues

25:49 Backup Solutions and Best Practices

28:57 Backup Strategies and Client Calls

29:17 Troubleshooting a Mac Studio with Full Storage

30:16 Shared Disk Mode and Carbon Copy Cloner Issues

32:25 Client Backup and OS Version Discovery

35:55 File System Corruption and Recovery

42:32 Apple Store and Client Referrals

47:05 Client Misunderstandings and Device Management

53:53 Family Reunion and Netflix Sign-Out Trick

56:50 Conclusion and Future Episodes

637: Lost in the Cloud: Flyers, Reviews, and Resetting Reality

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In this episode of Command Control Power, the hosts reconnect for a public episode featuring casual banter and professional insights. Discussions range from optimal microphone placement for virtual backgrounds, humorously recounting past advertising endeavors, to moving children into college. The main focus, however, addresses IT and consultancy challenges including issues with ISP connections using Unify, effective marketing strategies, customer experience, generating client reviews, and the impact of AI on IT solutions. The hosts share personal anecdotes and valuable tips for both seasoned consultants and newcomers in the field.

* The hosts discuss microphone placement and virtual backgrounds, referencing advice from Justin Esgar.

* Reflections on physical advertising: subway-style ads, banners at trade shows, flyers on community boards, and the effectiveness of old-school marketing versus digital targeting.

* Personal stories about getting clients from bulletin board flyers, local fairs, and classified ads.

* The evolution of client acquisition: from random, local encounters to digital, highly-targeted leads and the importance of being listed in the Apple Consultants Network (ACN) locator.

* The changing landscape of referrals: Google search, ACN locator, and even ChatGPT as a source of new clients.

* The role of reviews: how to ask for them, where to post them (Google, Yelp, ACN), and the impact of both positive and negative reviews.

* Anecdotes about difficult client interactions, especially around technical misunderstandings and device resets.

* Technical discussion: using Unifi’s custom SLA (Service Level Agreement) settings to reduce false internet outage alerts, and the value of tools like Uptime Robot.

* Brief mention of AI note-taking and its environmental impact, with a plan to discuss this further in a future episode.

* Closing thanks to listeners and patrons, with a reminder about Patreon benefits.

Best Of CCP - 403: I Hope You Find Honest Work One Day

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Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, thaey discuss technical support issues both with the technology and working with clients.

628: Apple WWDC 2026 Highlights, 1Password for MSP’s & The Ongoing UniFi 6GHz Wi-Fi Debate

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Cirrus Partners

In this episode of Command Control Power, the hosts discuss recent Apple updates, including the new liquid glass feature and macOS support schedules up to 2028. They share their insights on the Apple Worldwide Developers Conference (WWDC) announcements and speculate on client feedback regarding OS support timelines. The conversation also delves into technical aspects and user experiences with Unifi’s six-gigahertz WiFi, highlighting troubleshooting steps like disabling the 6GHz band for improved stability. The team also touches on seamless transitions to 1Password MSP, comparing pricing and feature benefits. Through the exchange, they offer practical advice for managing both client and personal tech infrastructures as they keep an eye on emerging technologies and services.

00:00 Introduction and Recent Show Recap

00:25 Apple's Liquid Glass Announcement

00:45 macOS Support Timeline Discussion

04:10 Liquid Glass Early Impressions

06:35 MDM Migration Functionality

09:01 FileVault and MDM Enhancements

10:33 Intel Macs and macOS Tahoe Compatibility

13:32 Client Perspectives on Mac Longevity

26:39 Mac Mini Model Years Overview

27:36 Challenges with Mac Mini Hardware

28:11 Using Mac Mini for Various Tasks

30:26 Client Support and OS Upgrades

36:23 One Password MSP Transition

48:47 UniFi System Issues and Solutions

52:46 Conclusion and Farewell