638: The Podcast Air: Slimmer, Lighter, and the newest one we ever made
/In this episode of Command Control Power, hosts Jerry and Joe discuss a special new episode's launch, emphasizing their latest, more advanced podcast. They explore two in-depth client cases, detailing their troubleshooting strategies for corrupted macOS systems and the importance of solid backup solutions. The discussion covers issues related to file system corruption, shared disc mode, Apple silicon, MDM capabilities, and exemplary client service experiences. Joe shares insights into using Apple’s tools more effectively and a handy tip for managing Netflix sign-outs on Samsung TVs.
00:00 Introduction and Special Opening
00:25 Groundbreaking Podcast Announcement
01:39 Pet Peeves and Shipping Woes
04:34 Technical Issues and Text Messaging
11:05 Repairing Computers and User Issues
25:49 Backup Solutions and Best Practices
28:57 Backup Strategies and Client Calls
29:17 Troubleshooting a Mac Studio with Full Storage
30:16 Shared Disk Mode and Carbon Copy Cloner Issues
32:25 Client Backup and OS Version Discovery
35:55 File System Corruption and Recovery
42:32 Apple Store and Client Referrals
47:05 Client Misunderstandings and Device Management
53:53 Family Reunion and Netflix Sign-Out Trick
56:50 Conclusion and Future Episodes