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569: Tech Fails and Tail Wags: Command Control Power Gets Personal

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Topics:

Day in the Life: We talk busy schedules and naps on trains.

Joe talks about his concert adventures and the power of naps.

One of Joe’s client has an issue with the mail preview pane.

Sam is a glutton for punishment by continuing to use Apple Mail and Calendar for Exchange.

The ongoing debate (or is it?): PCs are for Business, Mac computers for home?

Navigating Calendly's features and scheduling challenges.

Vendor Venting: A deep dive into Adobe's licensing woes.

27:39 A Personal Touch: From Breakfast in Queens to Veterinary Ventures

Working with both Google and Microsoft.

A Shoutout to our newest VIP Supporters - Cirrus Partners!

Check out the merch shop!

Evaluating the Key Smart Card.

Jerry recommends an Amazon Prime show called Clarkson’s Farm.

Thank you to our Patreon sponsors!

567: Shelley Watson of DBQ Technology - Evolving Careers and Combating Industry Biases

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In this episode of Command Control Power, we welcome back Shelley Watson, a seasoned professional in the tech industry. We delve into a wide range of topics including Shelley's history of presenting and training and her transition from running Wheelwrights to starting a new business venture. The discussion moves into deeper waters as Shelley shares insights on ageism, gender bias in the tech industry, and the importance of building trust with clients. She emphasizes the value of experience, synthesizing information, and how being seasoned professionals can give them an edge. Shelley also touches on the significance of having a constructive influence beyond just technical assistance and the importance of diversity and amplification in the workplace. The conversation is peppered with personal anecdotes, professional advice, and Shelley’s outlook on the future of her career.

We talk a bit about Shelley's journey and her training days.

There is an art in being an extrovert and engaging with audiences

Shelley talks about transitioning from Wheelwrights to DBQ Technology

Navigating the Pandemic: Adapting to remote work and training

She discusses the challenges and strategies of closing a business

Vendor relationships and the intricacies of business closure can be a tough road

We discuss building trust and demonstrating motives in business

Jerry has questions about navigating age and experience in the consulting world

This leads us down a path to gender bias in our field

Shelley talks about the power of amplification

People say things that are indicators as to who they are. Pay attention to those queues

t may be uncomfortable to do so, but it is key to find ways to make someone aware of something they said

You may not feel like your comment will matter, but you could be one of many that triggers change

Progress, improvement, relief is important for people

The Role of Technology Professionals in Social Change

Concluding Thoughts on Ageism and Future Conversations

Shelley was hoping to get into her favorite conversation like the Hold Harmless clause, which means we will have to have her back on again!

Check out http://commandcontrolpower.com/dbqtech for Command Control Power merchandise

564: Interview with Jason Dettbarn, Founder & CEO at Addigy

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Jason Dettbarn joins us on the show once again! Jason is the founder and CEO at Addigy.

Jason has been on our show many times over the years.

Jason talks about how he didn’t pay himself for two years as he built up Addigy’s business.

MDM (Mobile Device Management) has been around for 14 years and is a traditional method for managing mobile devices.

DDM (Declarative Device Management) is a newer approach by Apple that takes more initiative in managing devices.

MDM tells devices what to do, while DDM provides a recipe for the devices to follow and manage their own state.

  • Advantages of DDM:

    • Less burden on MDM servers

    • Devices are more proactive in managing their state

    • Requires less communication between servers and devices

  • Challenges of DDM:

    • MDM tools are still needed for some tasks (e.g., software deployment, agent-based features)

    • Requires trust in Apple to manage devices effectively

Key takeaways:

  • DDM is a significant shift in Apple's device management philosophy.

  • MDM and DDM will likely coexist for several years.

  • Agents will still play an important role in device management alongside DDM.

  • There's a need to balance user experience with enforcing compliance policies. Ideally, compliance checks should happen seamlessly without interrupting the user workflow.

  • Conditional Access features in Microsoft Endpoint Manager allow enforcing compliance rules and remediating issues automatically.

  • Managed Apple IDs with built-in compliance features can improve data compartmentalization on Apple devices.

  • Users should be able to see their compliance status and take corrective actions if needed.

  • AI-powered smart filters can help identify devices with potential issues based on user-defined criteria.

  • Addigy is developing a new solution to simplify and automate updates for public software and third-party applications.

  • Jason talks about how collaboration between vendors is crucial for creating a more secure and efficient mobile device management ecosystem.