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607: DDM Deja Vu & Other Mysteries: A Kale Salad for Your Mac
/In this episode, the hosts delve into maximizing earnings from the Amazon Affiliate Program, including the requirement to link clients to a webpage first for tracking and credit. They discuss the importance of managing Mac software updates through MDM and the emerging DDM approach, addressing their methods and challenges with client systems. Additionally, they touch on using Ubiquiti equipment effectively and maintaining client hardware. The episode covers practical insights, from affiliate program strategies to technical management of software updates in Apple devices.
00:00 Introduction and Recent Conversations
00:56 Amazon Affiliate Program Insights
02:44 Challenges with Amazon Affiliate Program
03:54 Creating and Managing Affiliate Links
15:59 Exploring Other Affiliate Programs
21:58 Ubiquity Product Confusion
27:23 Persistent Network Issues
28:01 Unify Setup Challenges
29:57 WiFi Optimization Strategies
31:08 Wake from Sleep Troubles
36:43 Software Update Management
39:31 MDM vs DDM: A Deep Dive
48:37 Custom Solutions for Updates
51:01 Concluding Thoughts and Future Topics
605: Backup Challenges with Adam Engst Of The Tidbits Content Network
/Navigating Backup Challenges and Disaster Recovery with Adam Engst
In this episode of Command Control Power, the hosts are joined by Adam Engst from TidBITS Content Network to discuss the evolving landscape of bootable backups, cloud storage solutions, and disaster recovery strategies. They delve into Apple's recent changes affecting bootable backups, the importance of testing backup functionality, and the pros and cons of relying on cloud services like Dropbox and Google Drive for both personal and enterprise use. Various backup methodologies are compared, including local and cloud backups, and the discussion expands to the role of multiple devices and redundancy in ensuring minimal downtime. The conversation highlights the importance of understanding risks and having a comprehensive disaster recovery plan. Engst also shares valuable insights on the challenges of maintaining historical backups and the complexities of migrating email backup services. The episode concludes with a look at the offerings of TidBITS Content Network and how it helps consultants provide valuable content to their clients.
00:00 Introduction and Guest Welcome
00:10 The Evolution of Bootable Backups
01:18 Challenges with Bootable Backups
03:09 Personal Experiences with Bootable Backups
05:59 Apple's Recent Fixes and Ongoing Issues
07:16 Importance of Testing Backups
08:54 Diverse Backup Methods and Strategies
12:44 Cloud-Based Tools and Their Limitations
22:57 Email Backup Solutions
24:37 Backup Services and Recommendations
29:15 Exploring Backup Solutions
29:34 The Wasabi Storage Phenomenon
30:29 Email Backup Challenges
34:58 Disaster Recovery Considerations
43:18 The Importance of Redundancy
54:19 TidBITS Content Network Insights
59:01 Conclusion and Final Thoughts
604: Sync or Swim: Tales from the Technical Trenches
/In this episode, Joe Saponare and Jerry discuss dealing with common tech issues. Jerry shares his experience fixing his AirPods Pro charging problem, detailing his investigation and a strategy using contact cleaner. The conversation shifts to Synology updates, exploring the challenges of manually updating DSM firmware, and the discovery of missing auto updates. They also delve into the use of Unify's U7 Pro access points and troubleshooting Wi-Fi 7 signal issues, including tweaking the minimum RSSI settings for better connectivity. The hosts touch on email follow-up features in Apple Mail and share anecdotes about tech support challenges, giving practical advice and sharing insights into the tech consultancy landscape.
00:00 Introduction and Hosts
00:07 AirPods Pro Charging Issues
01:16 DIY Fixes and YouTube Solutions
04:26 Contact Cleaner Solution
10:18 Synology NAS Updates
18:13 MacBook Air Erase Troubleshooting
21:48 Community Support and Unify Devices
31:02 Exploring Hostify: Affordable Network Management
31:36 Unify's Potential Future Charges
32:22 WiFi 6 and 6GHz Connectivity Issues
33:08 Adjusting RSSI for Better WiFi Performance
34:56 WiFi 7 and Device Compatibility
36:23 Auto Optimization and Network Settings
39:59 Seasonal Business Trends and Client Behavior
44:05 Email Follow-ups and Communication Challenges
52:33 Phone Etiquette and Speakerphone Frustrations
54:52 iPhone Mirroring: A Helpful Feature
57:38 Conclusion and Listener Engagement
601: Siri vs. Sonos: Who's Winning This Dysfunctional Family Feud
/601: Siri vs. Sonos: Who's Winning This Dysfunctional Family Feud
In this episode of Command Control Power, the hosts catch up and discuss various tech-related issues and solutions. They talk about frustrations with recording time and system speed, debates about show recommendations, and experiences with Siri's unreliable commands. They also delve into issues with Amazon Prime's fast-forwarding function and Sonos speaker system glitches. Topics shift to technical support anecdotes involving Synology power supply failures, the challenges of maintaining home networks, and recommendations for power control devices like watt boxes. The episode wraps up with a discussion about the shrinking market for FireWire 800 to Thunderbolt adapters.
00:00 Introduction and Casual Banter
00:41 TV Show Discussions and Opinions
01:43 Frustrations with Amazon Prime and Siri
04:37 Sonos and Home Automation Challenges
06:08 Client Network Setup and Coordination
10:01 Sonos Reboot Issues and Networking Behavior
13:55 HomePod and Sonos Comparisons
19:06 WiFi Networks and Home Automation
23:38 Alexa Switches and IOT Network Segregation
24:22 Optimizing IOT Device Connectivity
24:41 Ring Cameras and Network Configuration
27:40 Synology and SonicWall Power Supply Issues
34:38 Remote Control Solutions for Network Devices
42:09 The Value of Legacy Adapters
43:54 Conclusion and Patreon Invitation
Best Of CCP - 283: The Mile High jamf Club - Interview With Weldon Dodd Of Rewind Tech
/We welcome back Weldon Dodd of Rewind Tech to the show. Weldon was kind enough to put Sam up and host him in his training space in Centennial, CO
