In this episode, Joe Saponare and Jerry discuss dealing with common tech issues. Jerry shares his experience fixing his AirPods Pro charging problem, detailing his investigation and a strategy using contact cleaner. The conversation shifts to Synology updates, exploring the challenges of manually updating DSM firmware, and the discovery of missing auto updates. They also delve into the use of Unify's U7 Pro access points and troubleshooting Wi-Fi 7 signal issues, including tweaking the minimum RSSI settings for better connectivity. The hosts touch on email follow-up features in Apple Mail and share anecdotes about tech support challenges, giving practical advice and sharing insights into the tech consultancy landscape.

00:00 Introduction and Hosts

00:07 AirPods Pro Charging Issues

01:16 DIY Fixes and YouTube Solutions

04:26 Contact Cleaner Solution

10:18 Synology NAS Updates

18:13 MacBook Air Erase Troubleshooting

21:48 Community Support and Unify Devices

31:02 Exploring Hostify: Affordable Network Management

31:36 Unify's Potential Future Charges

32:22 WiFi 6 and 6GHz Connectivity Issues

33:08 Adjusting RSSI for Better WiFi Performance

34:56 WiFi 7 and Device Compatibility