šŸ”’ Patreon Special

IT Pros: exclusive shows await you on Patreon, focusing on the more challenging aspects of running your practice and working with clients and employees.

544: Interview With Adam Burg - Owner Of CALSO Technologies LLC

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Topics:

-This week we welcome Adam Burg, founder of CALSO Technologies and Command Control Power Patreon sponsor.

-Adam shares the story of his consulting career.

-CALSO is an acronym for the members of his family.

-Partnering with key vendors made it simpler to manage his clients.

-They manage clients as small as 2 up to 50 users.

-MDM, email backup & archiving are key components to his MSP stack.

-The MacAdmins Slack is a major source of help. Adam can be found as MacDadmin.

-Adam hosts the Los Angeles Mac Admins Meetup.

-Adamā€™s kids love the Command Control Power theme songs.

-ā€œThereā€™s no substitute for being thereā€. -Joe Saponare

-Adam talks about his team, including his wife, who is a co-owner, and a contractor/employee that he relies on heavily.

-Taking a job can sometimes mean you need to rely on others that have the expertise to get the job done.

-Adam talks about traveling with the family on work trips, and finding time to get away on hikes.

542: Turn Off Driver Assist: A Mac-nificent Way to Personalize Your Driving Experience

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Topics:

-Jerry has a client with an Acrobat Pro issue that heā€™s seen before.

-Clients that Google answers try to offer their own advice.

-Some people expect things for free.

-Even with car features, some tracking features bother users.

-Jerry is thrilled to have Nudge working in Addigy for managing macOS software updates.

-Jerry sees an odd message that says ā€œFailed to personalize the software updateā€.

-In general, software updates still seems to require third party options to work smoothly.

-The difficulty when clients misconstrue something you told themā€¦

-Joe shares some thoughts on the latest Apple hardware and his client needs.

-Both Jerry & Joe have the new iPhone 15 and they provide their feedback.

-If you are selling your old iPhone, The Scripting OS X newsletter references some good advice from Apple about purchasing a used iPhone.

540: Interview With Mike Bombich of CEO and Developer of Carbon Copy Cloner

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Topics:

-We are pleased to welcome Mike Bombich, creator of Carbon Copy Cloner.

-He tells a story of losing data that inspired his creation of Carbon Copy Cloner.

-Mike spent 8 years as a creative with Apple.

-CCC was initially donation-ware.

-He never wanted to put any barrier between you and your data.

-macOS Big Sur started the downfall of bootable backups.

-Mike talks about how that affected CCC and his customers.

-We talk about Time Machineā€™s reliability and alternatives to built in solutions.

-Mike is not a fan of backing up to disk images.

-Jerry talks about the new Quick Updates feature of CCC.

-Mike talks about his feelings on cloud storage.

-Migration Assistant is another hot topic and we get into methods of restoration.

-Mike has always had a concern about releasing software that can delete data.

-We love the fish (itā€™s a tuna!) that guides us to privacy settings.

-He shares a bug from the Mojave days that affects helper tools, that has now been corrected in Ventura.

-Carbon Cooy Clonerā€™s update will not be subscription based.

-Check out the latest release of Carbon Cooy Cloner and the list of new features.