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192: Calendar Bankruptcy & Skunky Third Party Memory

- We're sponsored this week by:

Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

You can visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

TOPICS:

Joe describes his tough day with a client router failing.  PSA: Check your network equipment warranties!

As Joe brings up how great iCloud has been, Sam tells a personal story of woe about syncing issues.  Joe & Jerry offer free consulting advice.

Resetting network settings in iOS resolved an issue for Sam where a user had fiddled with many settings, including which apps operate over cellular.

Joe has some follow up about his fix for removing incompatible extensions in the last show.

A story of another great win for our pals at Watchman Monitoring & Gruntwork!

Sam presents a real head scratcher of a case where an iMac spontaneously kicks the user out of their session and goes back to the login window.  Any suggestions?

Billing and discounts is a common discussion in our world, and Joe recalls some handy tips for showing clients your appreciation.

While on the subject, Sam had a recent need to increase rates for clients and recounts one particular story with a client.

Jerry encounters a situation we have all probably dealt with, when clients attempt to glean as much information from you as possible in an attempt to "do it yourself".

Jerry's client has some challenges working with external displays alongside the new 13" MacBook Pros.

Use the LG UltraFine 4K Display with your MacBook or MacBook Pro
https://support.apple.com/en-us/HT207447

Use the LG UltraFine 5K Display with your Mac
https://support.apple.com/en-us/HT207448

 

181: Solutions For The Apple Consultant / LSD- What A Long Strange Trip Its Been

Recorded live on November 7, 2016

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

- Synology File Server Solution  
Network Attached Storage Product Selector - https://www.synology.com/en-us/support/ nas_selector

Synology "Disk Station" Operating System - https://www.synology.com/en-us/dsm/6.0/features

- Ubiquiti Enterprise WiFi System
Ubiquiti Networks UAP-AC-PRO-5 UniFi Access Point Enterprise Wi-Fi System
http://macs.ws/2bYGLlc

Ubiquiti Networks US-48-750W UniFi Managed PoE+ Switch
http://macs.ws/2cCnN9f

Ubiquiti Networks UniFi Cloud Key B&H # UBUCCK MFR # UC-CK  
http://macs.ws/2bYH1AN

- Joe's positive LSD story:
A Possitive LSD Story on The News - Bill Hicks on Drugs.

iMac 27-inch Retina 5K initially failed to log into user, finally logged into user but app icons were generic, apps wouldn't open, system very slow; after deleting user account, preserving home folder, and then recreating user account and reclaiming home folder, the user account would log in and work properly but system wouldn't restart or shut down, getting stuck on black screen with arrow cursor; system log showed repeating messages about com.apple.lsd process crashing; tried safe boot and re-installing 10.11.6 with no luck; tried rebuilding LaunchServices using the following command with no change:

/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/Support/lsregister -kill -seed -r

Thanks to Apple discussion forums, Joe learned a command to list the open files associated with a given process:
pgrep -u `id -u` lsd | xargs slof -p
which listed a file in /private/var/folders/kv/2kk40mdv5wdccq6hb7y3rgk80000gn/0/com.apple.LaunchServices-134501.csstore

Deleting that file didn't work, but after researching whether it was OK to delete folders in /private/var/folders/, Joe deleted everything inside /private/var/folders/ and restarted. Sure enough, the system restarted successfully and has worked properly ever since.