šŸ”’ Patreon Special

IT Pros: exclusive shows await you on Patreon, focusing on the more challenging aspects of running your practice and working with clients and employees.

573: Exploring Generative AI, Apple Intelligence, and the Future of Technology With Adam Engst

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In this episode, we delve into the integration of generative AI, Apple's advancements in AI technology particularly their Apple Intelligence offering, and the broader implications of AI in various fields. Our special guest, Adam Engst of TidBITS Content Network, joins us for an in-depth conversation about the technological breakthroughs, societal implications, and future trends. From insights on continuity cameras and MagSafe to discussions about the future of AI in content creation, this episode covers a wide array of topics sure to engage tech enthusiasts.

Jerry got himself an NFR license of Camo Pro

Since he has to take notes, Adam used Audio Hijack to transcribe the WWDC 2024 Keynote

We discuss Apple's Marketing and Evolving Tech

ā€œGenerative AI gives you a statistically probable answerā€ - Adam Engst

Jerry chimes in about his email anxiety and how it has helped him communicate well with clients.

Adam generally doesnā€™t use AI to write, but he does use Grammarly.

Joe sees a future where each userā€™s AI will just talk to each other.

At what point will you be able to have AI send something in your name without any adjustments?

Will AI steal our jobs? ā€œAI isnā€™t going to steal any job where you have to interact with people.ā€

Trusting the source of your informationā€¦

Ethical Considerations and Future Trends of AI

Join TidBITS Content Network to receive top notch content tips and articles you can use in your content marketing.

Thank you to our Patreon sponsors!

Patreon Show - 572: Exploring Legacy Software, CGNAT Challenges, and AI's Impact on Privacy

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In this patron-only episode of Command Control Power, the hosts reflect on past conferences, such as Lightspeed in Montreal, and the challenges of utilizing the Lightspeed software for consulting businesses. The conversation shifts to Unifi network monitoring setups and the unique complications presented by Carrier Grade NAT (CGNAT) on residential ISP connections. The hosts discuss potential security and monitoring solutions for modern clients, including Unifi's professional phone support and Wattbox. Finally, the episode examines the growing concerns around AI voice cloning, its potential for misuse, and ideas for safeguarding privacy in a digital age.

571: The ACEs 2024 Debrief We Never Knew We Needed

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In this episode of Command Control Power, host Joe and co-hosts Sam and Jerry debrief the ACEs Conference 2024. The episode also touches on the various technologies and vendor booths that fascinated the hosts, including LionGuard and Halo PSA, as well as the different people they met and reconnected with. Sam's presentation on his MSP journey is highlighted alongside humorous moments and key takeaways. A special thanks to Justin Esgar for organizing a successful conference!

Topics:

Adam Engst delivered a thought provoking presentation about AI.

A great list of patrons, friends, and fellow consultants were at the conference this year.

We reflect on the overall conference experience and the parts we loved the most.

Smaller conferences offer a more intimate experience.

Sam had the opportunity to present at ACES this year and he discusses how we are always learning.

He opened the kimono so to speak to get into his billing practices over the years.

ā€œDonā€™t negotiate against yourselfā€ - Joe Saponare

Brian Lattanzio and Omar Elshamy came to represent Apple, as well as offer a custom training.

Jerry will be at the next one, as long as itā€™s ā€œeast of the Mississippiā€.

Patreon Show -570: Client Management, Time Tracking, and Avoiding Tech Pitfalls

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In this patron-only episode of Command Control Power, the hosts discuss various behind-the-scenes aspects of managing an IT consulting business. They express gratitude to their supporters and announce new merchandise. The episode dives into challenges related to client management, including dealing with difficult points of contact and navigating tech pitfalls. The team shares experiences about their approaches to billing, recording time, and handling client demands versus actual business needs. The episode also touches on the potential usefulness of AI and time-tracking tools to improve productivity and transparency in their workflows.