🔒 Patreon Special
IT Pros: exclusive shows await you on Patreon, focusing on the more challenging aspects of running your practice and working with clients and employees.
528: Interview With Shawn Lemon Founder at The Digital Organizer
/Topics:
-This week we welcome Shawn Lemon, founder & CEO of The Digital Organizer.
-Shawn was a Creative at the Apple Store for several years.
-A dinner guest challenges Shawn to start his new career.
-After a great start, he found himself in break/fix land for a while.
-Shawn talks about the days of hard drive upgrades and rolling that into digital organization.
-He stopped break/fix cold one day.
-Migrating to Google Workspace and organizing data is the main focus of his current business model.
-He talks about creating partnerships with other businesses.
-Shawn has one full time employee and leverages contractors.
-After giving up MSP work, he’s working on creating a recurring model for digital organization projects.
-Joe talks about keeping someone at hourly until mutually vetting each other.
-Certain people are disorganized for a reason, and that can lead to a level of pushback.
-Mindfulness training is another aspect of the job.
-Shawn created a digital organization guide for Command Control Power listeners, available here.
526: Stay In Your Lane
/Thank you to our VIP sponsors!
Topics:
-Jerry talks about a break/fix client that stores Time Machine backups on a Synology.
-A discussion ensues about how to charge a client that needs you out of the blue and what your expertise is worth.
-We get into changes in the Dropbox API and its behavior.
https://help.dropbox.com/installs/macos-support-for-expected-changes
-An odd issue really confounds Sam with a SonicWall firewall and Ubiquiti PoE switches.
-Joe runs into a snag with devices adoption in the UniFi portal.
-Joe has some thoughts on remotely rebooting modems and managing using a WattBox
-Some feedback on using the UniFi LTE as a backup ISP connection.
Thank you to our Patreon sponsors!
