620: From Rooftops in Spain to QuickBooks User Pains
/In this episode of Command Control Power, the hosts discuss recent events including a vacation and the ACEs conference. They dive into a detailed troubleshooting story involving QuickBooks server issues and explore the challenges associated with setting up Windows PCs and QuickBooks for clients. Additional topics include managing one password admin access for clients and a debate over using cases for Macs. The episode also highlights the 10th anniversary of the Mac Admins community and offers useful insights for managed service providers.
00:00 Introduction and Greetings
00:08 Vacation Recap: London and Spain
01:11 The Sunday Roast Experience
01:52 Yorkshire Pudding and British Cuisine
03:50 Party in Spain: Music, Conversations, and More
08:50 Back to Work: QuickBooks Troubles
28:46 QuickBooks Desktop vs. Online: The Cost Debate
29:11 Client's PC Purchase and Windows Upgrade Issues
30:12 Navigating Windows Setup and Software Challenges
31:00 Billing and Discounted Rates Discussion
33:00 Two-Factor Authentication Troubleshooting
35:11 One Password Support and Admin Access
47:10 Mac Admins Community and Personal Anecdotes
49:50 Client Device Trade-In and Repair Issues
51:58 Case or No Case: Protecting Your Devices