In this episode, the hosts of Command Control Power discuss their personal lives and tech experiences, including outdoor activities and everyday tech issues. They delve into a peculiar issue one encountered with a MacBook Pro during an update, which turned out to be related to Dell Display Manager. The conversation also covers Backblaze backup anomalies, Apple's migration assistant quirks, and problematic customer service interactions with vendors like Microsoft and RingCentral. To wrap up, the team reflects on the importance of considering user behavior in quality assurance for tech products and services.

00:00 Introduction and Catching Up

00:54 Unexpected MacBook Pro Issue

03:33 Dell Display Manager Mystery

05:27 Annoying Software Bugs

08:48 Client Troubleshooting Story

17:55 Apple Watch Repair Misunderstanding

23:48 Backblaze Exclusions and Concerns

25:13 MacBook Air Story and Backup Issues

26:32 Backblaze Deduplication and Support

28:15 Trust Issues with Backblaze

30:48 Considering Alternative Backup Solutions

33:53 Client Concerns and Backup Costs