217: On the Road: Not The Original Scroll

TOPICS:

• Followup: Listener Jimmy Obomsawin • jimmymacsupport.com wrote in to provide additional information regrading changing the email address associated with your Apple I.D.
  

• Jerry Talks about his recent European travels
  

• Using USB-C and Thunderbolt 3 (USB-C) ports and adapters on your Mac notebook https://support.apple.com/en-us/HT204360
  MacBook supports Target Disk Mode over USB-C, but you need a special "full-featured" (data/sync) USB 3.0 or USB 3.1 USB-C Cable cable. (Remember the days when all Apple products were “full featured"?)
  

• Discussion and Rave Review Of The Tom Bihn "Synaspe 19" Backpack
  https://www.tombihn.com/collections/laptop-bags/products/synapse-19?variant=17391738631
  
  "The Synapse 19 is a carefully calculated, supremely organized backpack, designed for day hiking, everyday carry, and ultralight travel. Its graceful, curvilinear exterior may on first blush look like something akin to sculpture, but in truth it is simply the judicious realization of ultimate utility. No mesh pockets clutter the exterior of this bag, nor extraneous straps festoon it; in it, you'll be able to carry more than you would imagine, and no one will be the wiser."
  
  https://www.tombihn.com/collections/laptop-bags/products/synapse-19?variant=17391738631

216: The Hokey Pokey

We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

Topics:

• Joe talks about slow systems that have not been upgraded.

• Joe offers a PSA: it's not possible to create an iCloud.com email address beginning with a number, but the Mac doesn't specify the error when it fails for this reason. Thankfully, the error message was specified on the iPhone. Also, there's a limit of three iCloud accounts created per device from a Mac, iPhone, or iPad.

• Joe talks about building a Frankenstein MacBook Pro that needed the firmware password reset. Mac EFI Reset Tool to the rescue!

• Jerry mentions delaminating screens and Staingate.

• Joe mentions yet another PSA about it being impossible to turn off two-factor on some Apple IDs created in iOS 10.3 or macOS 10.12.4.

• Sam talks about a VMWare Fusion issue, resolved by turning off the floppy drive... in 2017?!

• We compare the movie Inception to connecting remotely into a Mac running a virtual machine.

• Sam follows up about logging into any standard user from the login window by using the admin account.

• We discuss client confusion when setting up Touch ID. Locating the Touch ID sensor behind the screen (a possibility recently discussed on Accidental Tech Podcast) might make this much more clear for clients.

• Sam discusses feeling like one of his clients – sitting with his Mac in front of the TV, his Mac became haunted... tune in to find out how he exorcised the daemons.

• Joe wonders what listeners are recommending for antivirus.

• Joe discusses issues he's seen with malware such as Linky Search changing the homepage in Safari and making it difficult to change or reset.

• Jerry and Joe discuss the remote power switch capabilities of WattBox and the OvrC app. Thanks to listener Ryan Grimes for the great recommendation!

• Joe outlines his network failover configuration: main router fails over to WAN2 if WAN1 is down for a few minutes. WattBox power cycles both WAN 1 and WAN 2 modems if WAN still down a couple more minutes. The Cable Modem and Cellular Modem reboot if search engines are unreachable. The Router reboots if search engines and the router are unreachable. (Time Capsule reboots weekly.)

215: Adam Engst of TidBITS Content Network for Apple Consultants & Will O'Neal

Topics:

This week Command Control Power is joined by not one, but two guests.  Adam Engst of TidBITS and Will O'Neal of Mid-Atlantic Computer Solutions.  Both guests share their perspectives on the TidBITS Content Network.  Adam is the publisher of TidBITS, a free email and web publication for the Macintosh community.  He has recently introduced the TidBITS Content Network, which provides professionally written, edited, and illustrated tips and articles that its members can use to update their blogs, create a vibrant social media presence, and power email newsletters that people will actually read. Will O'Neal was one of the first subscribers and both gentlemen offer information on not only the creation of TCN but how it can impact your business.  Enjoy!

TidBITS Content Network: https://tcn.tidbits.com/apple-pros/
-Sign up for a free trial today and get TCN content from both July and August!”

Adam C. Engst is the publisher of TidBITS, one of the oldest and most-respected Internet-based newsletters, distributed weekly to tens of thousands of readers. He has written numerous technical books, including the best-selling Internet Starter Kit series, and many magazine articles - thanks to Contributing Editor positions at MacUser, MacWEEK, and Macworld. His innovations include the creation of the first advertising program to support an Internet publication in 1992, the first flat-rate accounts for graphical Internet access in 1993 (with Northwest Nexus for Internet Starter Kit for Macintosh), and the highly successful Take Control electronic book series. In addition, he has collaborated on several Internet educational videos and has appeared on a variety of internationally broadcast television and radio programs. His indefatigable support of the Macintosh community and commitment to helping individuals has resulted in numerous awards and recognition at the highest levels. In the annual MDJ Power 25 survey of industry insiders, he ranked as the second (2000), third (2001, 2002), fourth (2003), fifth (2004), and third (2005/2006) most influential person in the Macintosh industry. He has also been included on the MacTech 25 list of influential people in the Macintosh technical community for both 2006 and 2007, and he was named one of MacDirectory's top ten visionaries. And how many industry figures can boast of being turned into an action figure?

Will O'Neal, founder and president of both Mid-Atlantic and Metro-Atlanta Computer Solutions, has been supporting Macintosh for nearly twenty years. He began his career in 1989 operating Linotronic Typesetters for Darby Graphics and worked his way into technical support after becoming an expert with early versions of page layouts, image editing applications and font management issues. He started MACS in 2002. Since then, the company has grown from just Will to twelve Apple enthusiasts, including six Apple Certified outside technicians. Will holds the title of Apple Certified Technical Coordinator, and he regularly attends classes around the world to stay on top of the latest hardware, software and solutions for business of all types and sizes. Because of Will’s vast experience and desire to stay current on ‘all things Apple’, he is also the Lead Technical Advisor for MACS. He has a passion for providing exceptional service and solutions to his customers. 

214: Hiding In The Server Room or Where The Buffalo Roam

Topics:

Jerry shares a story about working on an older MacBook Air that takes an interesting turn

Old tricks for retrieving data from dead hard drives are discussed. Do you risk it or go right to Drive Savers?

Sam makes an attempt to restore a file for a client and takes some time to hide out in the server room when he can't find it

Jerry goes through a scare with a Buffalo NAS when at a client site and comes up with a creative solution:
Buffalo LinkStation Pro Duo 2-Bay 2 TB (2 x 1 TB) Network Attached Storage LS-W2.0TGL/R1 - https://www.amazon.com/Technology-LinkStation-Attached-LS-W2-0TGL-R1/dp/B001696ZXA

Paragon - ExtFS for Mac 11 - https://www.paragon-software.com/ufsdhome/extfs-mac/

ReclaiMe File Recovery Ultimate
to recover Windows and Linux PCs, Macs, and NASes - - http://www.reclaime.com

Working with multiple versions of software presents its challenges

Liquid spills and freezer tricks lead to a recent Apple development:

AppleCare+ for Mac now available:
MacBook Pro 13-inch: $269.00 (vs. $249 before?)
MacBook Pro 15-inch: $379.00
iMac: $169.00 (same as before!)
Get up to 3 years of accidental damage coverage and 24/7 expert telephone technical support from Apple, the people who know your Mac best.

The guys all have Late 2016 MacBook Pros and kick around the idea of upgrading to the latest model with Apple's hardware announcements

Use Etrecheck to search for legacy items that might be affecting your computer's performance:
https://www.etrecheck.com/

213: "Building your Brand" with Erin Bury - Managing Director of Eighty-Eight Agency

Erin Bury is senior agency leader and marketer & former startup journalist. She currently is Managing Director at Eighty-Eight, a Toronto-based creative communications agency that works with technology and consumer clients. Eighty-Eight Agency has appeared in AdWeek, AdAge, and dozens of other publications around the world, and they've worked with clients including Yellow Pages, Torstar, and multiple fast-growing startups.

Prior to Eighty-Eight, Erin was Managing Editor at BetaKit, a publication that reports on startups and innovation. She ran the editorial side, and put together research reports for the BetaKit Insights trend research product. Within months of launching, BetaKit was #32 on Techmeme’s top 100 tech publications in the world. 

Erin Bury is a journalism graduate who writes a column for the Financial Post, and has written for publications including The Globe and Mail, Business Insider, and Marketing Magazine. She comments frequently in the press about marketing and entrepreneurship, and has appeared in publications including The New York Times, Forbes, CNN, Profit, Inc., and Canadian Business. She also is a weekly tech commentator on CTV News.

Erin is a frequent speaker at events across North America, and is represented by the National Speakers Bureau. She has led workshops and hosted events for companies including Price Waterhouse Coopers, Square Canada, Microsoft Canada, and Jenny Craig. 

She was also named one of Marketing Magazine's top 30 Under 30 marketers, journalists & PR pros in August 2012. Find her on Twitter at @erinbury or email erin@eightyeightagency.com.

Here is Erin's Workbook - "10 keys to building a great personal brand" that she presented at the recent ACES Conference in Phoenix, AZ

This Episode Sponsored by:
Jamf Now: Jamf Now helps you manage your Apple devices from anywhere. You can configure settings, protect sensitive information, even lock or wipe a device — from anywhere. Jamf Now secures your stuff — so you can focus on your business instead. No IT expertise needed. Visit jamf.com/ccp for 3 free devices for life.

212: Live With Susan Chiz Berenguer of EmSpace Technology Consulting

We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

This week Susan Chiz Berenguer of EmSpace Technology Consulting joins us for a conversation about her consulting practice and focusing on elder support.

EmSpace is an Independent Information Technology & Macintosh Services company, specializing in analyzing the needs and requirements of small to medium sized businesses, agencies and design firms with an emphasis on home-based clients, both on-site and via remote access. Clients rely upon EmSpace to analyze the state of their current systems, recommend the growth path necessary to enhance their production requirements, research features and develop cost/benefit analysis information. Once purchased; - install new hardware, firmware and software and train the appropriate personnel in its use and maintenance. On existing installations - advise and train clients in the practices of information archiving, memory management and network management and computing security.

http://emspaceplace.com
@emspace