186: Interview With Dennis Nolan - Cirrus Partners, LLC

Recorded  Sometime In November 2016

Joe and Jerry welcome Dennis Nolan of Cirrus Partners, LLC to the show to talk about his successful managed service practice.

Dennis Nolan is the founder of Cirrus Partners, a 12 year old Madison WI based, Apple IT support business. With a team of 4 talented professionals, they provide managed services and solutions to leading businesses in the southern Wisconsin market. 

Previously Dennis had owned and operated a commercial photography business for 18 years in Austin TX, Minneapolis and finally Madison. Combining creative approaches with a technical skill set has always been his strong suit. His previous work experience has taken him around the globe working in various countries and cultures. From Istanbul with a small Turkish man walking up and down his back in a 300 year old bathhouse to sharing a campfire with the Marlboro Man, his life experiences help shape the creativity and effectiveness of Cirrus Partners' solutions for their clients.

Dennis and his team can be reached at sayhi@gocirrus.com.

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming

180: Watchman Monitoring Proactive Support Professional Certification / "Cupertino, We have a problem!"

Recorded  on November1, 2016

TOPICS:

Allen Hancock joined to discuss the new Proactive Support Professional Certification.

The certification is aimed at building upon best practices, and aims at making Proactive Support an expectation, rather than something which needs explaining.

So often, people only see the value of Proactive Support after the fact. This site aims to help consumers of IT perceive the value even before it's too late. 

IT Professionals are encouraged to submit their own stories if Proactive Support at

https://www.proactiveprofessional.com/submit-story/

Stories will be credited to you and link back to your site. There are no fees or affiliations required to have your story posted.

Certification as a Proactive Support Professional is granted after attending the 1.5 hour course and passing the exam.

Attendees of the course will receive Certified Proactive Support+ designation, use of the PSP Logo, and a listing in the upcoming Proactive Support Professional Locator. 

Online certification will be available in the future with similar benefits, but will lack the "+" designation. 

To be included in the initial Proactive Support Professional certification, register today at

https://www.proactiveprofessional.com/register/ 

Use coupon CCPSENTME and get 1/2 off the certification exam, which also includes dinner Tuesday at MacTech Conference.

PART TWO:

- http://bgr.com/2016/11/01/macbook-pro-2016-ram-specs/

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming

178: Hi·er·ar·chi·cal

Recorded October 18, 2016

We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

TOPICS:

- Joe mentions HFS stands for hierarchical file system, pronunciation guide on hierarchical (compare to incorrect "hierarchial" [sp] and vs. hierarchal meaning)

MacSysAdmin 2016
"How can you avoid the catastrophes caused by disk drive failure"
Tim Standing, SoftRAID
http://docs.macsysadmin.se/2016/2016doc.html

- Joe's iCloud Photo Library not updating in Photos app, not loading at iCloud.com: "Cannot Load Library: Photos was unable to load your photos and videos." Photos app open with Option-Command to repair library, required administrator authentication

- FatCat Software, Power Photos https://www.fatcatsoftware.com/powerphotos/

- Future - Apple Backing Up Entire Mac Hard Drive

- Unlimited Secure Storage from Amazon
https://www.amazon.com/clouddrive/home

- Apple Optimizing Your Storage In Sierra

- Joe receives a Watchman Monitoring notice about one of his own Macs: PsiMac Joe mini of PsiMac has reported a change: The computer has begun downloading an OS Upgrade: "10.12 - Sierra". Judy observes "I guess still better than Windows starting Windows 10 update when you click the X on the prompt to do so.."

- Watchman detected Joe's MacBook Pro upgraded to Sierra had not backed up in 10 (7?) days, needed to update TimeMachineEditor
 

176: "Cat Videos Are Never Wasted, My Friend" with Tom Bridge Of Technolutionary, LLC

Recorded  on October 3, 2016

TOPICS:

The CCP Team is joined by Tom Bridge, Partner at Technolutionary, IT services firm in Washington DC area - http://www.technolutionary.com

Tom is very active as part of the MacDMV Advisory Groupin the DC, MD and VA area. MacDMV’s website - http://www.macdmv.com - and Twitter: @mac_dmv

Tom Bridge Newsletter -Techno Bits Little bits and bobs from the Mac Infosphere
https://tinyletter.com/technobits

EZ-RJ 45 - http://www.platinumtools.com/products/connectors/ez-rj45-cat6-connectors-100010c/ 

Brian Krebs: http://krebsonsecurity.com

Certified Wireless Network Administrator - https://www.cwnp.com/certifications/cwna

MacAdmins Podcast - http://podcast.macadmins.org
The MacAdmins.org podcast is recorded roughly twice a month and produced in partnership with MacAdmins.org, where you can join over 5,000 Apple Admins on our Slack team. Subscribe to our podcast and rate us on iTunes and Stitcher! Our podcast is edited by Tom Bridge, with theme music created by Adam Codega the first time he opened GarageBand. Our Mixing Engineer is Aaron Lippincott, who makes us sound good. Hosting is provided by Technolutionary and MacAdmins.org.

http://podcast.macadmins.org/2016/06/13/episode-6-dreyer-rhymes-with-slayer/

http://podcast.macadmins.org/2016/09/08/400-flying-monkeys/

Charlie Bit My Finger - https://youtu.be/_OBlgSz8sSM

https://www.youtube.com/watch?v=2WM6FBMCx3A

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

Patrons:
Jonathan Spiva @ 74bit
JD Strong @ Strong Solutions
Daniel Escobar @ Proactechs
Craig Kabis @ Macpro Consulting
Jonathan Nieves @ Exceed Technology Group
Matt Washchuk @ Nine Bark Consulting
Dennis Nolan @ Cirrus Partners
Weldon Dodd @ Rewind Technology

175: Sifting Through Sierra

Recorded September 27,, 2016

We are sponsored this week byGruntwork by Mac-MSP. 

Gruntwork is the ultimate managed service package for you and your clients. "Think of what you would do when trying to solve a user’s support request: run a disk verification utility. Run permission repair. Update the affected software to the latest version. With Gruntwork, those chores have already been accomplished. Your time spent troubleshooting issues is greatly reduced when the common maladies are already ruled out. Better yet, Gruntwork prevents many common problems, so the Mac just works and you can focus on higher level tasks for your client." 

Find out more at - http://mac-msp.com/gruntwork and tell them CCP sent you.

TOPICS:

Web Design:
RapidWeaver - https://realmacsoftware.com/rapidweaver/
SquareSpace - https://www.squarespace.com
Wix - http://www.wix.com
Logo Design:
http://www.designcrowd.com
https://99designs.com

Mailing Lists:
http://mailchimp.com
https://www.campaignmonitor.com

Belight Business Card Composer - http://www.belightsoft.com

IT Asset Management - MonkeyBox
https://monkeybox.com

Online MDM Solution
https://www.bushel.com

Alfred - Productivity App for Mac OS X
https://www.alfredapp.com

• from Ars Technica Sierra review: "Apple told us it would continue to offer an upgrade path to older Macs that stop at El Capitan but haven't yet been upgraded for whatever reason. While the installer will disappear from the public Mac App Store, anyone without the El Capitan installer already in their purchase history will be able to add it via an Apple support page."

• GateKeeper removes the option to allow apps from "Anywhere" in System Preferences, but the option is still available on the Command Line (sudo spctl --master-disable), or individual apps can still be opened using right-click and then choosing "Open" as before; does the removal of the "Anywhere" option portend a gradual deprecation of the ability to open unsigned apps at all?
• to turn off the new Universal Clipboard feature in macOS Sierra, disable Handoff in System Preferences > General; no way to turn off Universal Clipboard but keep Handoff
Remote access for business users or teams
http://www.splashtop.com

Alfred - Productivity App for Mac OS X
https://www.alfredapp.com

How to Disable Gatekeeper and Allow Apps From Anywhere in macOS Sierra
https://www.tekrevue.com/tip/gatekeeper-macos-sierra/

• Apple Watch unlock is in Security & Privacy; requires 2-factor authentication on Apple ID; requires Bluetooth 4.0 and 802.11ac Wi-Fi

SAMUEL VALENCIA - TEAM V | 2016 TCS NEW YORK CITY MARATHON

Team V is the official endurance fundraising program for The V Foundation for Cancer Research. 
http://www.jimmyv.org
https://www.crowdrise.com/samuel-teamv/

173: A QuickBooks Kobayashi Maru

Recorded September 13, 2016

We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

TOPICS:

- The CCP crew begins the show sharing some distant and recent client “fails”.

- The Kobayashi Maru is a training exercise in the fictional Star Trek universe designed to test the character of Starfleet Academy cadets in a no-win scenario. The Kobayashi Maru test was first depicted in the opening scene of the film Star Trek II: The Wrath of Khan and also appears in the 2009 film Star Trek. Screenwriter Jack B. Sowards is credited with inventing the test. The test's name is occasionally used among Star Trek fans or those familiar with the series to describe a no-win scenario, a test of one's character or a solution that involves redefining the problem.

- latest QuickBooks 2016 (R6) update requires El Capitan whereas previous versions of QuickBooks 2016 would run on Yosemite; kind of bad timing to do this right before a major macOS update, since El Capitan may no longer be easily downloadable after Sierra is released

- 146: Upgrading Late Model iMac's with JD Strong of Strong Solutions http://commandcontrolpower.com/podcast/2016/3/12/146

- iMac Intel 27" Retina 5K Display Adhesive Strip Replacement This is the kit you need to open and remove the glass along with strips to re-glue the panel back on the chassis.

- Recommended Samsung EVO SSD Drives - http://amzn.to/1QPDG7H

- Cindori Trim Enabler  https://www.cindori.org/software/trimenabler/

- SSD FanControl (free) - http://exirion.net/ssdfanctrl/

- Macs Fan Control (free) - http://www.crystalidea.com/macs-fan-control

- Discussion regarding different ways to mange task and systems for remembering items “to do"