173: A QuickBooks Kobayashi Maru

Recorded September 13, 2016

We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

TOPICS:

- The CCP crew begins the show sharing some distant and recent client “fails”.

- The Kobayashi Maru is a training exercise in the fictional Star Trek universe designed to test the character of Starfleet Academy cadets in a no-win scenario. The Kobayashi Maru test was first depicted in the opening scene of the film Star Trek II: The Wrath of Khan and also appears in the 2009 film Star Trek. Screenwriter Jack B. Sowards is credited with inventing the test. The test's name is occasionally used among Star Trek fans or those familiar with the series to describe a no-win scenario, a test of one's character or a solution that involves redefining the problem.

- latest QuickBooks 2016 (R6) update requires El Capitan whereas previous versions of QuickBooks 2016 would run on Yosemite; kind of bad timing to do this right before a major macOS update, since El Capitan may no longer be easily downloadable after Sierra is released

- 146: Upgrading Late Model iMac's with JD Strong of Strong Solutions http://commandcontrolpower.com/podcast/2016/3/12/146

- iMac Intel 27" Retina 5K Display Adhesive Strip Replacement This is the kit you need to open and remove the glass along with strips to re-glue the panel back on the chassis.

- Recommended Samsung EVO SSD Drives - http://amzn.to/1QPDG7H

- Cindori Trim Enabler  https://www.cindori.org/software/trimenabler/

- SSD FanControl (free) - http://exirion.net/ssdfanctrl/

- Macs Fan Control (free) - http://www.crystalidea.com/macs-fan-control

- Discussion regarding different ways to mange task and systems for remembering items “to do"

166: "Which Button Do I Press To Fix The Server?"

Recorded July 27, 2016

We are sponsored this week byGruntwork by Mac-MSP. Gruntwork is the ultimate managed service package for you and your clients. "Think of what you would do when trying to solve a user’s support request: run a disk verification utility. Run permission repair. Update the affected software to the latest version. With Gruntwork, those chores have already been accomplished. Your time spent troubleshooting issues is greatly reduced when the common maladies are already ruled out. Better yet, Gruntwork prevents many common problems, so the Mac just works and you can focus on higher level tasks for your client." 
Find out more at - http://mac-msp.com/gruntwork and tell them CCP sent you.

TOPICS:

- Joe regales the crew with his story of a client who "tried everything" to fix their Server.  Failing Promise Pegasus RAID's and a corrupt Open Directory led to a discussion regarding Forget Computers great free product called Bender- Automated Backup of OS X Server Settings. Also discussed is recovering Open Directory from Time Machine.

Click on Photo to See video

- Sam chats about his ballon ride landing in Arizona - video here: https://vimeo.com/176863670

Lyft & Uber Sure Pricing - http://therideshareguy.com/lyfts-heat-maps-vs-ubers-surge-pricing-who-wins/

- Sam talks about his family getting sidelined on an American Airlines flight. Follow Sam on Twitter and join in the fun - https://twitter.com/UID501

- Shimo VPN Client That Will run PPTP - https://www.shimovpn.com/

- Mail Act-On From SmallCubed That Performs a "Send Later Function:  https://smallcubed.com/mao/

- Sam discusses an issue with a clients Synology NAS and binding to Active Directory. Users in the AD Group experiencing slow file connections, listing and transfers.

- Synology NAS & Backblaze B2 Cloud Storage - https://www.backblaze.com/b2/partner-synology.html

159: "Live" With Andy Espo of Call Andy! Macintosh Consulting

Recorded  on June 7, 2016

This weeks show is sponsored by Drobo, a family of safe, expandable , yet simple to use smart array. Drobo's are designed to protect your important data forever. Visit www.drobo.com to learn more.

In 1988 Andy Espo was running an special event production company in Boston, MA when the need for computers pushed him into a decision; “At that point, the choice was between DOS and Mac… and it was a pretty easy decision!” His interests in technology to that point had included professional audio, video, theatrical lighting and scenery and he dove into Macintosh, first succeeding in automating his business, then starting to help other businesses with their Macs as his reputation grew. In January of 1998 Andy made the transition to full-time “Mac guy” with his company, Call Andy! Macintosh Consulting. Now in its 16th year, Call Andy! Macintosh Consulting retains an array of clients in the business, public relations, marketing, architecture, advertising and design sectors. Andy is an Apple Consultants Network member, and is an ACN Advisory Council Member Emeritus.

TOPICS:

- Early Days of the Apple Consultant Program and OnForce

- Rooted Consulting - Providing phone Help Desk services https://www.rootedconsulting.orgResidential

- Residential Work & Handling Customer Responses

- "Office space or not office space. That is the question."

MacVoices #16135: Mark Fuccio Demos The Ease of Drobo Access Set-Up

Mark Fuccio is actively involved in high tech startup companies, both as a principle at piqsure.com, or as an marketing advisor through his consulting practice Tactics Sells High Tech, Inc. Mark was a proud investor in Microsoft from the mid-1990’s selling in mid 2000, and hopes one day that MSFT will be again an attractive investment. You can contact Mark through his web site or through Twitter.

In response to viewer and listener comments, Mark Fuccio is back to set up Drobo Access on a new Drobo 5N. Mark walks us through the process, from registration of the new device to making all of the Drobo's storage available on the Internet, including automatic domain registration and SSL certificate acquisition.