190: Interview With Yochai Gal of the Boston TechCollective

Joe & Sam interview Yochai Gai of the Boston TechCollective, a worker-owned cooperative in the greater Boston area.  After working first independently and then with other organizations, Yochai founded and operated the San Francisco TechCollective in 2006.  In late 2012, he took that idea coast to coast and co-founded the Boston office.

The organizations were formed based on a simple, powerful idea: that tech experts, rather than managers, should be the ones in charge of a tech support enterprise.  Have a listen as we talk to Yochai about the business, structure and technical aspect as well.

https://bostontechcollective.com

187: "Merry Crimble!"

Recorded live on December 23, 2016

- When The Beatles Gave Fans A 'Crimble' Present
http://www.npr.org/2014/12/21/372257350/when-the-beatles-gave-fans-a-crimble-present

- We're sponsored this week by:

Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

Gruntwork is the ultimate managed service package for you and your clients. "Think of what you would do when trying to solve a user’s support request: run a disk verification utility. Run permission repair. Update the affected software to the latest version. With Gruntwork, those chores have already been accomplished. Your time spent troubleshooting issues is greatly reduced when the common maladies are already ruled out. Better yet, Gruntwork prevents many common problems, so the Mac just works and you can focus on higher level tasks for your client." 

Find out more at - http://mac-msp.com/gruntwork and tell them CCP sent you.

ACES CONFERENCE 2017
Phoenix, Arizona | May 31-June 1, 2017
ACEs Conference- https://acesconf.com/  is the industry-leading event for growing your IT consulting company. With unique, premium content delivered by world-class speakers, ACEs is THE place for inspiration, ideas, business networking, and instantly-applicable knowledge. It’s no surprise that our attendees continue coming year after year—just one ACEs and you’ll be sold.

Many of us IT professionals are in business because of our innate skills as technologists. ACEs Conference was conceived to help us grow our businesses in every other way. From management and operations tools to sales and growth opportunities and strategies, ACEs will leave you inspired, reinvigorated and equipped to take your business to the next level.

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

186: Interview With Dennis Nolan - Cirrus Partners, LLC

Recorded  Sometime In November 2016

Joe and Jerry welcome Dennis Nolan of Cirrus Partners, LLC to the show to talk about his successful managed service practice.

Dennis Nolan is the founder of Cirrus Partners, a 12 year old Madison WI based, Apple IT support business. With a team of 4 talented professionals, they provide managed services and solutions to leading businesses in the southern Wisconsin market. 

Previously Dennis had owned and operated a commercial photography business for 18 years in Austin TX, Minneapolis and finally Madison. Combining creative approaches with a technical skill set has always been his strong suit. His previous work experience has taken him around the globe working in various countries and cultures. From Istanbul with a small Turkish man walking up and down his back in a 300 year old bathhouse to sharing a campfire with the Marlboro Man, his life experiences help shape the creativity and effectiveness of Cirrus Partners' solutions for their clients.

Dennis and his team can be reached at sayhi@gocirrus.com.

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming

178: Hi·er·ar·chi·cal

Recorded October 18, 2016

We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

TOPICS:

- Joe mentions HFS stands for hierarchical file system, pronunciation guide on hierarchical (compare to incorrect "hierarchial" [sp] and vs. hierarchal meaning)

MacSysAdmin 2016
"How can you avoid the catastrophes caused by disk drive failure"
Tim Standing, SoftRAID
http://docs.macsysadmin.se/2016/2016doc.html

- Joe's iCloud Photo Library not updating in Photos app, not loading at iCloud.com: "Cannot Load Library: Photos was unable to load your photos and videos." Photos app open with Option-Command to repair library, required administrator authentication

- FatCat Software, Power Photos https://www.fatcatsoftware.com/powerphotos/

- Future - Apple Backing Up Entire Mac Hard Drive

- Unlimited Secure Storage from Amazon
https://www.amazon.com/clouddrive/home

- Apple Optimizing Your Storage In Sierra

- Joe receives a Watchman Monitoring notice about one of his own Macs: PsiMac Joe mini of PsiMac has reported a change: The computer has begun downloading an OS Upgrade: "10.12 - Sierra". Judy observes "I guess still better than Windows starting Windows 10 update when you click the X on the prompt to do so.."

- Watchman detected Joe's MacBook Pro upgraded to Sierra had not backed up in 10 (7?) days, needed to update TimeMachineEditor
 

172: Peeves At The Tiki Lounge

Recorded September 6, 2016

We are sponsored this week by Prosoft Engineering Inc., and its award-winning Data Rescue software and other software utilities. In 2009, the company expanded by offering data recovery services with the creation of The Data Rescue Center based in Livermore, California. Prosoft Engineering Inc,. and The Data Rescue Center have become recognized as industry-leaders in the field of computer data recovery.

- Prosof Engineering Data Recovery Center https://thedatarescuecenter.com/

Coupon Codes:
20% discount - tech20 on the Prosoft Product LineupData Rescue, Drive Genius, hear, Media Tools Wipe, Picture Rescue, Data Backup. 

- Use Coupon - ccp0823 and recieve $100 off Data Rescue Pro and/or Drive Genius Pro

TOPICS:

• Bluetooth headphones with Lightning connector, auto-pairing with connected device (like Mouse and Keyboard)
  

• Jaybird X2 Sport Wireless Bluetooth Headphones - Midnight Black -
  

• Follow up on client upgrading to macOS Sierra beta, ScanSnap Manager crashing: updated to Revision 2 of beta and problem appears to be solved, scanning successfully

• Bliss - Automatic library management for large music libraries
  https://www.blisshq.com
  
  

• The Synology DS415PLAY VS The Synology DS415+ with SPANTV - https://youtu.be/mcxdt8033CE
  

• iskStation DS416play https://www.synology.com/en-us/products/DS416play
  

• Crash plan on Synology setup
  https://miketabor.com/install-crashplan-synology/
  

• Stamp moves tracks and playlists across various services - Apple Music, Spotify, Google Music and others! https://freeyourmusic.com
  

• How to upgrade Synology DS1815+ to 16GB RAM https://miketabor.com/how-to-upgrade-synology-ds1815-16gb-ram/
  

• Mail.app's worst feature: "Automatically detect and maintain account settings"
  

• Dialog boxes that show "Cancel" as an option even though the user didn't take action, e.g. Microsoft Office "Do you want to turn on Office reminders? Cancel or Turn On"
  

• Disk Utility doesn't have a log? fsck run from Disk Utility is not logged (I figured I could go back and check it later, client said "completed successfully"), can't even copy text in "show details" view
  

• Alex Narvey updated the R.A.I.S. page on Precursor.ca with an easter egg and photos of home-made T-key dongles - http://precursor.ca

169: Interview With Todd Kane, President of Evolved Management Consulting

Recorded August 18, 2016

TOPICS:

View fullsize

Todd Kane and Evolved Management Consulting is on a mission to make IT a valuable enabler of small to medium businesses. Bringing 20+ Years of industry experience to your business.

Todd has led technical groups for several of largest and high growth companies in western Canada. Experience with major businesses like EnCana, Canadian Natural Resources Ltd, WestJet, Bell Canada, Long View Systems, and Fully Managed.

His work has been recognized with numerous awards, both technical and business.

Book a Consulting Session With Todd:  http://www.evolvedmgmt.com/world-class-msp

- Great Game of Business by Jack Stack http://amzn.to/2bEvmam

- The Effective Executive by Peter Drucker - http://amzn.to/2bMync0

- BrightGauge dashboard software - http://www.brightgauge.com

- Leading Geeks on money. Money and Fairness
Geeks are generally not captivated by money. It's not that they're uninterested in money; it's just not the primary motivator. Money can be very important to them, but not for the common reasons. Most people who are motivated by money are driven by the power, position, prestige, or possessions that money brings. Geeks not only are generally nor interested in these things; they tend to look down on those who are. Their attitudes toward money are much more tied up in their strong sense of fairness and justice. No one wants to feel taken advantage of; everyone wants to feel fairly compensated for their value. The passion for reason combines with a strong belief... 

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

Thanks to all our Contributors: 

Kevin Ginger, kGinger Consulting - Weldon Dodd - Rewind Tech -Mats Schwieger - envision design, llc - Adam Rice -  Daniel Escobar, Proactechs - JD Strong, Strong Solutions - Luis Giraldo, Ook and MonkeyBox

And thanks to our other wonderful supporters who chose to donate without any reward.