🔒 Patreon Special

IT Pros: exclusive shows await you on Patreon, focusing on the more challenging aspects of running your practice and working with clients and employees.

523: Chrome Shaming

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Topics:

-Jerry is annoyed with voice dictation, considering where we are with AI.

-Sam wonders why Siri can’t send a message to a group without unlocking his iPhone.

-Is privacy the cause of Siri seeming to go backwards in functionality?

-Sam discovers an issue with the private MAC address feature of iPadOS and connecting to a captive portal network.
https://support.apple.com/en-us/HT211227

-Some confusion ensues when discussing the privacy network features.

-Joe wants to mention a few apps from the Apple Design Awards.

-Jerry and Joe go back and forth about wearing an Apple Watch to bed.

-Sam loves the Arc Browser but Jerry shoots down one of the big perks that Sam loves.

-One of Joe’s clients lost important 365 calendar data. He was able to find the ics files on the computer and used ICS Merger to restore the missing data.

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520: My Precious

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Topics:

-Jerry takes issue with the way Joe & Sam covet their calendars.

-Each of us either use Calendly or Harmonizely.

-We discuss the latest in Apple certifications and listing on the ACN locator.

-The two courses and exams are Apple Device Support and Deployment & Management.

-All of us are intrigued with Apple Messages for Business. Cost seems to be a barrier for entry.

-You can have SMS hosted by a different company than you use for voice.

519: Interview With Jason Dettbarn / Founder & CEO of Addigy - Watchdog & RSR Updates

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Topics:

-Jason Dettbarn, founder and CEO of Addigy joins us once again.

-We dive right into updates on macOS being problematic and how Addigy deals with this issue.

-With Apple’s first Rapid Security Response, they did not receive any disclosures to provide details.

-Addigy released a new MDM Watchdog to mitigate macOS update issues.

-Addigy made their MDM Watchdog available to everyone.

-We discuss the tools that are out there that try and guide the users to updates as another alternative when MDM is not completing its task.

-Finding out what is next on Apple’s radar can sometimes be a guessing game.

-At Addigy they try to focus on three things: Security first, scalability, and Apple expertise.

-Jason speaks about sticking to what they know and using the tools that are already out there like InTune for device compliance and Okta identity management.

-He gives us his 5-10 year predictions.