šŸ”’ Patreon Special

IT Pros: exclusive shows await you on Patreon, focusing on the more challenging aspects of running your practice and working with clients and employees.


574: Backblaze to the Future & Proofpoint Pandemonium

Topics:

-Jerry shows off his new shirt.

-BackBlaze causes a major pain point for Jerry after a massive bill comes in. He has some good advice for those using BackBlaze groups.

-We debate how pricing increases affect how we pass the costs along to our customers.

-What is with BackBlazeā€™s maintenance schedule happening in the middle of a work day?

-Sam has a rough experience with Go Daddy when ā€œdefederatingā€ Microsoft Office.

-This customer was using Proofpoint with Go Daddy and it remained active months after we attempted to disconnect.

-Go Daddy support seems to not have any understanding of the services that they are selling.

-Quick Tip regarding Apple Mail and Exchange when it stops responding: Quit Mail/Calendar/Contacts, go to Activity Monitor and force quit the exchangesyncd process. Restart the apps.

-Jerry shares an update about AppleCare+ and unlimited incidents.

-With changes to the Print Center and the removal of individual printer apps, Joe wonders why Apple canā€™t account for this and replace Dock items instead of leaving question marks.

573: Exploring Generative AI, Apple Intelligence, and the Future of Technology With Adam Engst

In this episode, we delve into the integration of generative AI, Apple's advancements in AI technology particularly their Apple Intelligence offering, and the broader implications of AI in various fields. Our special guest, Adam Engst of TidBITS Content Network, joins us for an in-depth conversation about the technological breakthroughs, societal implications, and future trends. From insights on continuity cameras and MagSafe to discussions about the future of AI in content creation, this episode covers a wide array of topics sure to engage tech enthusiasts.

Jerry got himself an NFR license of Camo Pro

Since he has to take notes, Adam used Audio Hijack to transcribe the WWDC 2024 Keynote

We discuss Apple's Marketing and Evolving Tech

ā€œGenerative AI gives you a statistically probable answerā€ - Adam Engst

Jerry chimes in about his email anxiety and how it has helped him communicate well with clients.

Adam generally doesnā€™t use AI to write, but he does use Grammarly.

Joe sees a future where each userā€™s AI will just talk to each other.

At what point will you be able to have AI send something in your name without any adjustments?

Will AI steal our jobs? ā€œAI isnā€™t going to steal any job where you have to interact with people.ā€

Trusting the source of your informationā€¦

Ethical Considerations and Future Trends of AI

Join TidBITS Content Network to receive top notch content tips and articles you can use in your content marketing.

Thank you to our Patreon sponsors!

Patreon Show - 572: Exploring Legacy Software, CGNAT Challenges, and AI's Impact on Privacy

In this patron-only episode of Command Control Power, the hosts reflect on past conferences, such as Lightspeed in Montreal, and the challenges of utilizing the Lightspeed software for consulting businesses. The conversation shifts to Unifi network monitoring setups and the unique complications presented by Carrier Grade NAT (CGNAT) on residential ISP connections. The hosts discuss potential security and monitoring solutions for modern clients, including Unifi's professional phone support and Wattbox. Finally, the episode examines the growing concerns around AI voice cloning, its potential for misuse, and ideas for safeguarding privacy in a digital age.

569: Tech Fails and Tail Wags: Command Control Power Gets Personal

Thanks to our VIP Sponsors!

Topics:

Day in the Life: We talk busy schedules and naps on trains.

Joe talks about his concert adventures and the power of naps.

One of Joeā€™s client has an issue with the mail preview pane.

Sam is a glutton for punishment by continuing to use Apple Mail and Calendar for Exchange.

The ongoing debate (or is it?): PCs are for Business, Mac computers for home?

Navigating Calendly's features and scheduling challenges.

Vendor Venting: A deep dive into Adobe's licensing woes.

27:39 A Personal Touch: From Breakfast in Queens to Veterinary Ventures

Working with both Google and Microsoft.

A Shoutout to our newest VIP Supporters - Cirrus Partners!

Check out the merch shop!

Evaluating the Key Smart Card.

Jerry recommends an Amazon Prime show called Clarksonā€™s Farm.

Thank you to our Patreon sponsors!