In this episode of Command Control Power, the hosts welcome listeners to their December show, tease upcoming Patreon episodes discussing managed service offerings, designing flyers using Canva and ChatGPT, and all-inclusive pricing with Tim Pearson. The episode touches on experiences with a Canva PDF rendering issue using the Preview app in MacOS, including troubleshooting steps with Adobe PDF engines. The hosts share client communication challenges about service rate negotiations and discuss the intricacies of pricing models and plan structures. Additional technical topics include a significant bug with Microsoft Auto Update renaming apps erratically, strategies for managing OnePassword memory prompts and passkey enrollments, and a tip-off from listeners about Backblaze's change in policy for iCloud Drive backups. They wrap up with amusing anecdotes from client interactions and discuss the complexities of web browsers and user understanding of tech terms.

00:00 Opening Banter and Introductions

00:25 Welcome to Command Control Power

01:40 Patreon Teasers and Managed Service Offerings

02:33 PDF Rendering Issues with Canva

07:53 Client Negotiations and Pricing Strategies

28:02 Reselling Services and Client Retention

30:53 Microsoft Auto Update Issues

34:04 Microsoft Auto Update Issues

34:42 Identifying the Problem

35:08 Known Issues and Workarounds

36:29 Installer Process and Conflicts

37:59 Disabling Auto Update