🔒 Patreon Special

IT Pros: exclusive shows await you on Patreon, focusing on the more challenging aspects of running your practice and working with clients and employees.

538: Welcome All Pings

/
`

Topics:

-The Andy Esposito story from an ACEs conference event long ago is the gift that keeps on giving.

-Jerry gives a shout out to our friends at TidBITS Content Network.

-Dave Hamilton of Mac Geek Gab mentioned blazing fast ThunderBolt cables from Leirui. Available on Amazon.

-Joe has some personal experience with Nudge and AppleScript automation from macsudo.com.

-Joe wants to do some follow up on all the automations within Addigy…when he has time.

-Sam made a mistake deploying Nudge and found out the result the hard way.

-The power of beta testers is crucial. A small group of tech savvy employees that can vet your deployments.

-Sam has some experience with UniFi’s Cloud Controller and shares some of what he has learned.

-Ryan Grimes gave Joe some tips on keeping tabs on UniFi alerts using Uptime Robot.

-LTE backup ISP options are critical when another ISP isn’t available for a business.

536: The Way Of The Wanderer

/

Topics:

-Jerry is back from Europe and shares some of technology encounters.

-Manual DNS records bit him when trying to connect to a public network.

-Sam shares a tip to use captive.apple.com on a network where the captive portal won’t launch.

-Jerry found a good charger for his iPhone 13 Pro.

-Apple Maps for walking is fantastic according to Jerry.

-The haptic notifications on Apple Watch frightens and confuses Sam.

-Finally, Sam gets to talk about his new Apple Watch Ultra 2.

-Not to be outdone, Jerry also picked up a new Apple Watch series 9.

-Joe talks about his methods for purchasing new Apple hardware locally.

-The iPhone Pro Max is a two handed device according to Joe.

-Sam was incensed about a $55 activation charge for his new Apple Watch.

535: PART 2 - Interview With Lucas Acosta Founder & CEO of Foojee

/

Topics:

-This week we continue our conversation with Lucas Acosta of Foojee.

-Sam asks Lucas about keeping that drive going.

-Interesting thought - the CEO is not allowed any quarterly goals…

-Identifying roles & responsibilities are crucial for  Entrepreneurial Operating System (EOS) to work, keeping the visionary in check.

-Lucas takes us through the level of importance of the integrator.

-Burn out is a real thing. And sometimes we deserve a break after all that we put in.

-Client referrals are incredibly important and sometimes we have to flat out ask for them.

-Apple Store communication is an involved process so we get into how to cultivate that relationship.

-A custom landing page for Apple Store employees is a solid idea to run with.

-You can interact with Lucas on MacAdmins Slack or by going to lucasacosta.com.

533: Interview With Lucas Acosta Founder & CEO of Foojee

/
`

Topics:

-This week on Command Control Power, we welcome back special guest Lucas Acosta, founder & CEO of Foojee.

-We recall the last time we had Lucas on, 5 years ago!

-Lucas’ role has changed significantly over the years and he has moved away from the engineering role.

-Foojee recently surpassed 1 million dollars in sales and recurring revenue.

-The centralize their sales and have engineers in various cities.

-Using the Entrepreneurial Operating System (EOS) method, they created an org chart and he discovered he was in too many roles.

-We discuss the book Rocket Fuel, which describes how to implement EOS in your organization.

-The founder, likely with the most experience, is naturally the best person for sales.

-Jerry talks about being an army of one and asks Lucas about advice in growing a business.

-Lucas talks about things he would have done differently, including going multi-city.

-Jerry’s words of wisdom: “Tread Lightly”

-Lean on your strengths that make you unique as a founder and hire out positions that you can’t do as well.

-To be continued…