480: Interview With Dave Hamilton - CEO of BackBeat Media, Mac Geek Gab, Gig Gab, and Business Brain Podcasts

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Topics:

-This week we welcome Dave Hamilton of Mac Geek Gab!

-Dave actually grew up a street away from our very own Joe Saponare.

-Dave has some knowledge on the music history in the area.

-Dave has known his co-host, John Braun since they were 15 years old.

-He remembers the days of NCSA Mosaic.

-The Mac Observer and BackBeat Media are just some of Dave’s major accomplishments.

-Wasn’t 2001 just a few years ago?

-Dave takes us down memory lane in the early days of The Mac Observer.

-His original plan was not to continue hosting Mac Geek Gab.

-Being persistent paid off as he reached out to Steve Jobs himself to be included in their new Podcast Directory.

-In both Texas and the northeast, Dave has a quite a technical background.

-Quick Tip from Joe - If the minimum brightness is too bright on your iPhone, you can Reduce White Point under Accessibility>Display & Text Size.

-We talk about listener burnout in the podcast world.

-Mac Geek Gab is on episode 941!

-A tip that Jerry heard on Dave’s show was about Tailscale, which makes a virtual network out of your devices, no matter where you are.

-Sam talks about some tips he learned on recent episodes of Mac Geek Gab.

-The simple stuff is why you get paid the “big bucks”.

-Business Brain - The Entrepreneurs' Podcast is another show Dave co-hosts with Shannon Jean.

-The 20 minute rule - keeping clients engaged every 20 minutes along the way.

-Besides his podcasts, you can find Dave at https://www.davethenerd.com or on Twitter @davehamilton

Thank you to our Patreon supporters!

Best Of CCP - Nights of the Residential Roundtable - Part Two

Best Of CCP - Nights of the Residential Roundtable - Part One

Best OF CCP - 213: "Building your Brand" with Erin Bury - Managing Director of Eighty-Eight Agency

Best Of CCP - 211: Live At The ACES Conference 2017 - “Esposito!”

474: My Clients Computer Guy

For our “cold open,” listen in on our candid chat about the work that goes into producing a weekly show for nine years, how we share the workload, and what we hope to get back from our community.

We discuss the great response to our recent Patreon-only show with Tim Pearson.

Joe recaps some of the recent Patreon-only episodes that supporters have enjoyed recently, including Mistakes and Adventures in Billing, Rates & Service Offerings with Tim Pearson of CreativeTechs (mentioned above), an interview with Richard Wingfield of GObytes and Envision Design about productivity, organization, and time management, and an upcoming episode about client frustrations.

Jerry brings up email hosts and we discuss Microsoft 365 vs. other options like Fastmail, Rackspace, etc.

Joe describes an issue helping a client recover their Microsoft 365 hosted email account when the client-managed admin account was compromised and the recovery email address was changed to a non-existent email address.

Sam shares a personal story about someone near and dear to him being scammed and having funds taken.

How can we help guide clients to evaluate scams accurately?

Business idea that probably already exists: a website to forward your emails to in order to determine if it’s a scam. Could something like that work for phone calls too?

Wouldn’t it be great if we had stories to share with clients to motivate them to care more about their own online security? Send us your stories! We hope to see some of them in an upcoming TidBITS Content Network article. As Adam Engst says, “People respond better to narrative than nagging.”

Speaking of helping people understand the importance of security, Joe wants to remind listeners about honest.security (by our supporter Kolide) and the 5 Tenets of Honest Security.