🔒 Patreon Special

IT Pros: exclusive shows await you on Patreon, focusing on the more challenging aspects of running your practice and working with clients and employees.

535: PART 2 - Interview With Lucas Acosta Founder & CEO of Foojee

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Topics:

-This week we continue our conversation with Lucas Acosta of Foojee.

-Sam asks Lucas about keeping that drive going.

-Interesting thought - the CEO is not allowed any quarterly goals…

-Identifying roles & responsibilities are crucial for  Entrepreneurial Operating System (EOS) to work, keeping the visionary in check.

-Lucas takes us through the level of importance of the integrator.

-Burn out is a real thing. And sometimes we deserve a break after all that we put in.

-Client referrals are incredibly important and sometimes we have to flat out ask for them.

-Apple Store communication is an involved process so we get into how to cultivate that relationship.

-A custom landing page for Apple Store employees is a solid idea to run with.

-You can interact with Lucas on MacAdmins Slack or by going to lucasacosta.com.

528: Interview With Shawn Lemon Founder at The Digital Organizer

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Topics:

-This week we welcome Shawn Lemon, founder & CEO of The Digital Organizer.

-Shawn was a Creative at the Apple Store for several years.

-A dinner guest challenges Shawn to start his new career.

-After a great start, he found himself in break/fix land for a while.

-Shawn talks about the days of hard drive upgrades and rolling that into digital organization.

-He stopped break/fix cold one day.

-Migrating to Google Workspace and organizing data is the main focus of his current business model.

-He talks about creating partnerships with other businesses.

-Shawn has one full time employee and leverages contractors.

-After giving up MSP work, he’s working on creating a recurring model for digital organization projects.

-Joe talks about keeping someone at hourly until mutually vetting each other.

-Certain people are disorganized for a reason, and that can lead to a level of pushback.

-Mindfulness training is another aspect of the job.

-Shawn created a digital organization guide for Command Control Power listeners, available here.