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610: Travel Tales and Techie Triumphs: Sam's Hawaii Adventure & Exploring Alectrona Patch

In this episode of Command Control Power, the hosts dive into a vibrant conversation starting with Sam's recent trip to Maui, Hawaii. Sam shares his experience, the unexpected challenges, and how he managed to take a much-needed mental break from work. His trip also marks his personal milestone of visiting all 50 U.S. states. The discussion then shifts to various tech topics, including challenges in managing family travel expenses and the cost-saving tips on accommodations and food during vacations. The hosts also humorously explore unusual solutions for managing snoring, such as using paper tape to tape the mouth shut while sleeping, based on a recent popular trend.

The tech talk intensifies as Joe delves into his experience deploying Alectrona Patch, a tool for managing software updates across client machines, using Addigy. He shares the ease of use, the features that impressed him, and the quick support he received from Alectrona. Sam and Jerry also weigh in with their experiences and tips, making a strong case for using Patch for efficient software management. Additional discussions include dental technology for making impressions and the benefits of modern night guards, as well as the intriguing Larq smart water bottle that purifies water and tracks your hydration through an app.

00:00 Introduction and Maui Brewing Company Hat

00:38 Travel Stories and Hawaii Adventures

01:33 Challenges of Traveling with Family

02:13 Unexpected Shortages and Vacation Costs

03:13 The Importance of Disconnecting on Vacation

06:09 Travel Tips and Personal Experiences

16:38 Dental Implants and Modern Technology

20:27 Water Purification and Health Gadgets

23:22 The Water Bottle Trend

23:49 Collapsible Water Bottles for Travel

25:14 Technological Advancements in Hydration

27:33 Implementing Patch Software

35:14 Customizing Patch for Client Needs

41:15 Practical Tips and Experiences with Patch

50:42 Concluding Thoughts and Future Plans

609: Insights and Updates from ACEs Conference 2025 with Justin Esgar

Insights and Updates from ACEs Conference 2025 with Justin Esgar

In this episode of Command Control Power, the hosts welcome back Justin Esgar of ACEs Conference. The discussion kicks off with light-hearted banter about colds and convincing Jerry to buy a ticket for the upcoming ACEs Conference. Justin shares behind-the-scenes insights into his daily routine and the value of attending ACEs, highlighting its focus on business growth for consultants, the expansion of the conference to include special training sessions at the 'big fruit company' campus, and how it helps attendees improve client relations and efficiencies. The conversation also covers the unique supportive nature of the Apple community and the upcoming Edward Esgar ACES Scholarship in honor of Justin's father. The episode wraps up with an insightful discussion about the ACES Mastermind program, emphasizing the importance of continuous learning and community support in the tech industry.

00:00 Introduction and Welcoming Justin Esgar

01:01 Daily Routine and Behind the Scenes

01:56 ACEs Conference Overview

02:50 Special Training and Business Focus

04:43 Consulting and Sales Strategies

16:24 Importance of Cyber Insurance

19:13 Bringing Employees to ACEs

26:28 Tim Pearson's Chat and Wedding Insights

26:55 Honoring My Dad: The Edward Esgar ACES Scholarship

28:35 Funny Story: The Car Mix-Up

29:59 All Things MSP and Podcasting

31:22 The Sandwich Compliment and Fearless Feedback

36:57 Mastermind Program and Business Coaching

42:06 The Unique Apple Community

47:44 Wrapping Up and Final Thoughts

607: DDM Deja Vu & Other Mysteries: A Kale Salad for Your Mac

In this episode, the hosts delve into maximizing earnings from the Amazon Affiliate Program, including the requirement to link clients to a webpage first for tracking and credit. They discuss the importance of managing Mac software updates through MDM and the emerging DDM approach, addressing their methods and challenges with client systems. Additionally, they touch on using Ubiquiti equipment effectively and maintaining client hardware. The episode covers practical insights, from affiliate program strategies to technical management of software updates in Apple devices.

00:00 Introduction and Recent Conversations

00:56 Amazon Affiliate Program Insights

02:44 Challenges with Amazon Affiliate Program

03:54 Creating and Managing Affiliate Links

15:59 Exploring Other Affiliate Programs

21:58 Ubiquity Product Confusion

27:23 Persistent Network Issues

28:01 Unify Setup Challenges

29:57 WiFi Optimization Strategies

31:08 Wake from Sleep Troubles

36:43 Software Update Management

39:31 MDM vs DDM: A Deep Dive

48:37 Custom Solutions for Updates

51:01 Concluding Thoughts and Future Topics

Best Of CCP - 087: Joe's Birthday Bash

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Sam Valencia, Jerry Zigmont and Joe Saponare discuss working with Apple technology and clients. Drawn from their combined experience of over 20 years in the Apple Consultants Network, they discuss technical support issues both with the technology and working with clients.

605: Backup Challenges with Adam Engst Of The Tidbits Content Network

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Navigating Backup Challenges and Disaster Recovery with Adam Engst

In this episode of Command Control Power, the hosts are joined by Adam Engst from TidBITS Content Network to discuss the evolving landscape of bootable backups, cloud storage solutions, and disaster recovery strategies. They delve into Apple's recent changes affecting bootable backups, the importance of testing backup functionality, and the pros and cons of relying on cloud services like Dropbox and Google Drive for both personal and enterprise use. Various backup methodologies are compared, including local and cloud backups, and the discussion expands to the role of multiple devices and redundancy in ensuring minimal downtime. The conversation highlights the importance of understanding risks and having a comprehensive disaster recovery plan. Engst also shares valuable insights on the challenges of maintaining historical backups and the complexities of migrating email backup services. The episode concludes with a look at the offerings of TidBITS Content Network and how it helps consultants provide valuable content to their clients.

00:00 Introduction and Guest Welcome

00:10 The Evolution of Bootable Backups

01:18 Challenges with Bootable Backups

03:09 Personal Experiences with Bootable Backups

05:59 Apple's Recent Fixes and Ongoing Issues

07:16 Importance of Testing Backups

08:54 Diverse Backup Methods and Strategies

12:44 Cloud-Based Tools and Their Limitations

22:57 Email Backup Solutions

24:37 Backup Services and Recommendations

29:15 Exploring Backup Solutions

29:34 The Wasabi Storage Phenomenon

30:29 Email Backup Challenges

34:58 Disaster Recovery Considerations

43:18 The Importance of Redundancy

54:19 TidBITS Content Network Insights

59:01 Conclusion and Final Thoughts