Thank you to our VIP sponsors!

Special Thanks to our friends:

Topics:

Jerry recently took the Addigy Certified Expert training
Text Sniper is an incredibly useful tool that is like OCR for your screen: https://www.textsniper.app.
Jerry uses it during a presentation to capture text for notes.
Addigy integrating Splashtop is a welcome addition to their feature set for remote support.
Joe tells a funny story about Outlook reminders in his latest peeves corner.
He prefers first party because he likes to know Apple’s solution first and know the ins and outs.
The group discusses Mail issues.
Western Digital MyCloud Drive isn’t our favorite choice for customers.
We have to choose the right equipment or software for our clients based on what is right for them but also what we can support well.
Sam shares a funny story about trying to talk to a tech person at Staples.
Should the group start a show where they go to local stores and ask tech questions?
Joe talks about the times before he was an Apple consultant and shares the story about how he found out about the Apple Consultants Network.
Is Sam Neo from the Matrix?
The crew talks about older, unreliable software like Retrospect
Jerry has an internet recovery issue with a local Mac mini acting as a content cache