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Happy 400th episode!….2 episodes late.

Joe dropped his iPhone 11 Pro Max. He ends up replacing it with a new iPhone 12 pro which leads into a group discussion about iPhone repairs and carriers
He talks about the difficulties he had and the time it took when trying to get two carriers on his new phone. eSIM and physical SIM setup order is important!
Sam sets up three separate Genius Bar appointments for his iPhone 11, Apple Watch series 3, and AirPod Pro issues. This leads into a second unexpected event that causes him to be locked out of his car.
Pop quiz - What did Sam forget when he restored his iCloud backup to a new phone?
The group speaks about being treated as a normal consumer when purchasing technology or speaking with customer service.
Sam reveals his oversight with Google Authenticator.
iCloud Drive presents a challenge to Jerry in an experience he had with a client losing a very important file in iCloud drive.
Joe piggybacks off of Jerry’s story and talks about his client also losing data.
Should you use the trash to store files? PsiMac may have an offering for you!