🔒 Patreon Special Feature

For IT Pros, we offer Patreon exclusive shows with advice and guidance on the more challenging aspects of running your practice and working with your clients and employees.

Get your custom link and subscribe to the exclusive shows!


403: I Hope You Find Honest Work One Day

Topics:

sudo rm privatetmp.jpeg

All roads lead to automated support…

  • Someone tried to hustle Jerry and he exacts revenge.

  • Scammers get scammed.

  • Is the warrantee on your car expiring?

  • Jerry felt like a hero after fixing a client’s difficult 2013 mac. Hint, it had to do with /private/tmp

  • Should we officially not recommend hardware updates for 2013 iMac computers since they cannot run Big Sur?

  • Joe praises Addigy for their new feature “Addigy Live Desktop” and talks about how useful this tool can be.

  • He shares a very helpful tip that solved the common problem of getting stuck while trying to restore from a Time Machine backup with Synology.

  • Sam ends up in a familiar situation with a client who just won’t listen to him and ended up getting themselves into a difficult situation when network equipment fails.

  • The group shares ideas to help Sams issues with a problem client.

  • What do you do if you have a client who won’t take your security advice and they can possibly get themselves into trouble?

  • Jerry has a client who likes to mess around with the Unifi gateway.

  • He has a Pro Tip for managing the date/time on a UniFi Gateway via SSH.
    admin@ubnt:~$ set date ntp 0.ubnt.pool.ntp.org

  • Sam hopes Joe finds honest work someday.