Topics:

-Sam has a frustrating story about working with a VoIP provider he shares a long relationship with. An issue with the client’s quality of service on their phones goes into a 2 year sago with an annoying fix in the end.

-To add some humor to his stories, Sam shares a very funny story about a late night visit from a user in need.

-Not a show goes by without Joe sharing an annoyance of a feature or lack thereof. In this case, he discusses “pop over” functionality in Messages. Sam gives a tip back to Joe.

-A tip that Sam just learned is that he can charge his iPhone from his iPad Pro using the USB-C to lighting cable. There are a variety of features of the USB-C ports as explained here:
https://support.apple.com/en-us/HT209186

-Sam is now solar powered (well, his home is)!

-The FaceTime bug, now fixed, has Joe thinking big picture with regards to security.

-If you are going to cover your camera with tape, at least make sure it’s not clear tape.

-In his off time, Joe sits in his camper and ponders about security. So he has some theories on malware.

-Sam decides to bring up a rather embarrassing story of how he missed the obvious

-As Joe & Sam start to go down the road of managing a team, one point that Sam brings up is the way mistakes are made. Joe goes back and forth about holding employees accountable and making excuses for them.

-Making mistakes with employees often cannot be reversed

-Managing the employee relationship is extremely difficult to get right, as Sam and Joe both have realized over the years