296: Clients & Support
/Topics:
-Joe is broadcasting from the passenger seat of the RV as he deals with a host of hardware problems
-A company called Twelve South created a product called AirFly that’s perfect for using your AirPods on an airplane: https://www.twelvesouth.com/product/airfly
-Jerry is working with a new client who has a current consultancy that holds all the credentials close to the vest and it presents its challenges
-Methods of doing business becomes a hot topic as Joe & Jerry talk about navigating those waters with clients
-Working with resellers or other companies that may operate differently can cause confusion and add complexities working with the client
-Jerry compares the work at times to being a refrigerator repairman
-Sometimes in our line of work, feeling appreciated is a rarity
-“You don’t *** with the computer guy” - Jerry Zigmont
-Some clients just want to game the system
-Jerry has some good stuff to say about the TidBITS Content Network. All of the CCP team put it to good use and you can too: https://tcn.tidbits.com/
-While we are on the subject of clients, Joe & Jerry talk about methods and styles of communication