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053: Toxic Hellstew

Recorded live June 3, 2014

Tim Cook quoting Adrian Kingsley-Hughes, ZDNet: "With vulnerabilities such as Heartbleed and Pileup likely to go unpatched on tens, if not hundreds of millions of Android devices, the platform is fast becoming a toxic hellstew that should send chills down the spines of IT admins."

Yosemite and iOS 8 initial impressions

How the OS X Beta Program will affect us as Apple consultants; expect overzealous clients to call for help troubleshooting issues with pre-release software

Family Sharing looks great for home users, but still no way to migrate purchases or merge Apple IDs

Sam reports that AirDrop works between Yosemite and iOS 7

Joe reports that Apple Store is no longer accepting machines at the Genius Bar using "Quick Drop"

Jerry reports that Genius Bar has been lenient when accepting machines from consultants on behalf of clients; no signed letter needed

Difficulty offering help as a Consultant in the Apple Store; would be nice if Apple would more readily refer clients to us as they tend to be thrilled when they eventually do find us

Joe had fun configuring an Automator workflow for a client referred (eventually) by the Apple Store

The Craig Federighi Show from Jonathan Mann

051: Guest Tad Johnson from JAMF Software makers of Casper Suite

Broadcast May 20, 2014

Find us on Twitter

Command-Control-Power @CmdCtrlpwr
Sam Valencia @UID501
Joe Saponare @PsiMacLLC
Jerry Zigmont @MacWorksLLC

 

050: SAN Discussion With Mac IT Professional Craig Kabis

Broadcast May 13, 2014

049: Discretion Is the Better Part of Valor

Broadcast May 6, 2014

TOPICS:

048: Stream of Conciousness

Recorded live on April 29, 2014

  • Thanks to our sponsor, Drobo. Check out the new Drobo Gen 3 with USB 3.0 – move your disk packs from a Gen 2 (four bay FireWire 800) model into the new Gen 3 for an easy upgrade path and 300-500% improvement in speed!  Visit www.drobostore.com and use coupon code CCP50 for $50 off your Drobo 5D or Drobo 5N.

TOPICS:

  • Joe discusses his own personal with his iPhone 5 battery drain and the article for troubleshooting by a former Apple Genius - The Ultimate Guide to Solving iOS Battery Drain — Overthought
  • Sam has used iFunBox to remove unwanted files from his clients IOS devices.PhoneView from eCamm is recommended and Jerry has used PhoneClean from iMobie.
  • Creating email signatures and client frustration. 
    Chungwa Soft's - Graffiti Email Signature Plugin for Apple Mail
    Jerry used Joe Workman's Blog post from a few years ago to create his signature - Joe's Blog
  •  Reference to HBO's new series Silicon Valley and a great t-shirt "I Know HTML" - t-shirt
  • Joe makes progress troubleshooting a clients email issues
    How to send an email via telnet - blog post by Drew Moris
  • Mavericks Server Caching Service - Great overview from Krypted
  • A discussion about turning Software Updates on or off
  • PowerMac G4 to Mac mini
  • Team Viewer For Mac and PC - Team Viewer
  • Free Option join.me from LogMeIn
  • What's your fastest SpeedTest?
    SpeedOf.Me HTML5 speed test recommended by Kevin Ginger; no Flash or Java required
  • uninstall Flash Player in Safari for better full screen experience with multi-screen in Mavericks; YouTube's HTML5 player performs better than Flash will less CPU impact; in full screen mode using the Flash Player in Safari on Mavericks
  • fit-Headless recommended by Michael Reinhart to solve "black screen" issues in screen sharing connections