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164: PPTP = TTFN

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Recorded July 12, 2016

We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

TOPICS:

- PPTP - Point-to-Point Tunneling Protocol (PPTP) is a method for implementing virtual private networks. PPTP uses a control channel over TCP and a GRE tunnel operating to encapsulate PPP packets.

- TTFN is an initialism for a colloquial valediction, 'ta ta for now', based on 'ta ta', an informal 'goodbye', approximately equivalent to 'bye bye' but in an easier meaning it means 'goodbye for now'. The expression came to prominence, in the UK, during the Second World War. Used by the military, it was frequently heard by the British public.

- Joe discusses being away from the office on vacation fro three weeks.

- Migrating from Kerio Mail Server to Google
- Kerio's Acquisition Of GetSynced - http://www.kerio.com/company/media-center/press-releases/kerio-technologies-announces-acquisition-getsyncd

- Prepare for removal of PPTP VPN before you upgrade to iOS 10 and macOS Sierra
- LogMeIn Hamachi - Create virtual private networks on-demand

- 146: Upgrading Late Model iMac's with JD Strong of Strong Solutions

- 157: Watchman Monitoring & Zendesk Integration - Getting Started

163: The Preparedness Mindset with Shelley Watson of Wheelwrights

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Recorded June 14, 2016

SAMUEL VALENCIA - TEAM V | 2016 TCS NEW YORK CITY MARATHON

Team V is the official endurance fundraising program for The V Foundation for Cancer Research. http://www.jimmyv.org

https://www.crowdrise.com/samuel-teamv/

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

Thanks to all our Contributors: 

Kevin Ginger, kGinger Consulting - Weldon Dodd - Rewind Tech -Mats Schwieger - envision design, llc - Adam Rice -  Daniel Escobar, Proactechs - JD Strong, Strong Solutions - Luis Giraldo, Ook and MonkeyBox

And thanks to our other wonderful supporters who chose to donate without any reward.

TOPIC:

This week we welcome back Shelley Watson of Wheelwrights, LLC of Seattle, Washington.

Shelley Watson is currently Managing Partner at Wheelwrights, started in 2007 with Chris Dawe, to provide technology services including strategic planning, implementation, and support to business and education clients in Western Washington. An Apple consultant and trainer since 1997, Shelley’s past activities include working on curriculum development teams for Apple, and as an Apple Certified Trainer. Shelley earned her degree in Psychology from the University of California, never realizing it would be perfect for a career in IT.

In this episode, Shelley discuses her recent participation in Cascadia Rising, a Joint FEMA-OEM Catastrophic Earthquake and Tsunami Functional Exercise June 2016. She also discusses the benefits of participating in Community Emergency Response Teams (CERT) training. 

Find Shelley on Twitter-  @1technodiva

052: Aloha 'Joe"

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035: Interview with Mike Kingsley, Kingsley MacConsulting

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Interview recorded January 21, 2014; Intro recorded on January 28, 2014

Intro:

- testing Mavericks Server; being Client 0

- using Profile Manager to easily configure CalDAV, CardDAV, VPN services; Sam's trick to save a profile without a user name

- the trial and error of troubleshooting a server leads to uncertainty

- using authrestart to bypass FileVault 2 on next restart; installing software updates that require a restart now does this automatically

- force quitting fsck to allow mounting a drive that was failing to mount, even read-only, after letting fsck complete

- using the "security" command to read the contents of the user's keychain

Interview:

- Mike started his consulting practice in 2004, a great year for Apple

- first computer was an Apple IIe in 1984

- Apple Store has been great source of referrals; helps to think of Apple as a partner, and promote their services like AppleCare and JointVenture

- JointVenture can be a great supplement to help from Apple consultants

- first job was working at Disneyland; customer service was ingrained in the culture and top quality; out of five day training for new hires, three days are purely customer service; helps with consulting: owning issues, taking responsibility; e.g., customer drops ice cream cone, and employee walks customer over to the ice cream stand to facilitate the resolution; how to deal with people who are upset, hearing both sides; if you can't help, who can? 

023: Fall 2013 Releases - Mavericks, iLife, iWork, Retina MacBook Pro, iPad Air, Retina iPad mini

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Recorded Live on October 22, 2013  

We have plenty to discuss this week about Apple's Fall 2013 releases, as well as new details about the forthcoming Mac Pro.

Topics:

- Migration Assistant bug upgrading to Mavericks; Apple updates Migration Assistant six hours too late to save Jerry's afternoon

- advising clients about when to upgrade to Mavericks

- using Carbon Copy Cloner's Disk Center to clone the Recovery Partition

- Carbon Copy Cloner's partner program: contact eddie@bombich.com

- iPad Air, iPad mini with Retina; Apple setting the stage for iPad Pro?

- hard drive upgrades, SSD upgrades, hybrid drives?

- Sam's client migration from iPhone to Android

- Mac Pro pricing and support for up to six Thunderbolt displays or three 4K displays

Follow up:

- 1Password 4 for Mac with Multiple and Shared Vaults; securely sharing data among members of a team using Secure Notes

Mentions:

- Lion Disk Maker

- Carbon Copy Cloner

- gizoogle.net

019: Interview with Elaine Kwok, Product Marketing Manager for Promise Technology

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Intro Recorded Live on October 1, 2013; Interview Recorded on September 24, 2013

Jerry, Sam, and Joe are pleased to be joined this week by Elaine Kwok, Product Marketing Manager for Promise Technology.

As with the original release of Thunderbolt in 2011, Promise will be first to market with Thunderbolt 2 peripherals to be released alongside the forthcoming Mac Pro redesign later this fall.

We would like to extend our sincere thanks to Elaine for taking the time to discuss the Promise product line with us, especially during this busy time as the company gears up for Thunderbolt 2.  Stay tuned for exciting updates from Promise!

But first, listen to Joe recount his recent data recovery success through his MacGyvering of a hard drive with a broken mini USB connector on the bridge board of a WD MyBook for Mac. The tools at his disposal were as follows: a USB connector salvaged from a non-working donor enclosure; a pair of needle nose pliers; a rubber band; a plastic dust cover from a mini-DVI to DVI adapter; a spare 3.5" hard drive; and a spool of kapton tape. Go!

Topics:

- VTrak E-Class, VTrak A-Class SAN solutions

- SANLink Thunderbolt to Fibre Channel adapter

- Pegasus R6 RAID Storage

- Pegasus J2 portable Thunderbolt SSD & Pegasus J4 2.5" Thunderbolt enclosure

 

Update – here's just the Elaine Kwok Interview.