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164: PPTP = TTFN

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Recorded July 12, 2016

We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

TOPICS:

- PPTP - Point-to-Point Tunneling Protocol (PPTP) is a method for implementing virtual private networks. PPTP uses a control channel over TCP and a GRE tunnel operating to encapsulate PPP packets.

- TTFN is an initialism for a colloquial valediction, 'ta ta for now', based on 'ta ta', an informal 'goodbye', approximately equivalent to 'bye bye' but in an easier meaning it means 'goodbye for now'. The expression came to prominence, in the UK, during the Second World War. Used by the military, it was frequently heard by the British public.

- Joe discusses being away from the office on vacation fro three weeks.

- Migrating from Kerio Mail Server to Google
- Kerio's Acquisition Of GetSynced - http://www.kerio.com/company/media-center/press-releases/kerio-technologies-announces-acquisition-getsyncd

- Prepare for removal of PPTP VPN before you upgrade to iOS 10 and macOS Sierra
- LogMeIn Hamachi - Create virtual private networks on-demand

- 146: Upgrading Late Model iMac's with JD Strong of Strong Solutions

- 157: Watchman Monitoring & Zendesk Integration - Getting Started

163: The Preparedness Mindset with Shelley Watson of Wheelwrights

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Recorded June 14, 2016

SAMUEL VALENCIA - TEAM V | 2016 TCS NEW YORK CITY MARATHON

Team V is the official endurance fundraising program for The V Foundation for Cancer Research. http://www.jimmyv.org

https://www.crowdrise.com/samuel-teamv/

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

Thanks to all our Contributors: 

Kevin Ginger, kGinger Consulting - Weldon Dodd - Rewind Tech -Mats Schwieger - envision design, llc - Adam Rice -  Daniel Escobar, Proactechs - JD Strong, Strong Solutions - Luis Giraldo, Ook and MonkeyBox

And thanks to our other wonderful supporters who chose to donate without any reward.

TOPIC:

This week we welcome back Shelley Watson of Wheelwrights, LLC of Seattle, Washington.

Shelley Watson is currently Managing Partner at Wheelwrights, started in 2007 with Chris Dawe, to provide technology services including strategic planning, implementation, and support to business and education clients in Western Washington. An Apple consultant and trainer since 1997, Shelley’s past activities include working on curriculum development teams for Apple, and as an Apple Certified Trainer. Shelley earned her degree in Psychology from the University of California, never realizing it would be perfect for a career in IT.

In this episode, Shelley discuses her recent participation in Cascadia Rising, a Joint FEMA-OEM Catastrophic Earthquake and Tsunami Functional Exercise June 2016. She also discusses the benefits of participating in Community Emergency Response Teams (CERT) training. 

Find Shelley on Twitter-  @1technodiva

082: Interview with Charles Edge of JAMF Software and Krypted.com

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Pre-recorded on December 16, 2014

Thanks to Charles Edge of JAMF software and Krypted.com for joining us this week!

Topics:

- Bushel, device management for small workgroups

- Charles appeared on MacVoices recently

- Charles has a new book: Take Control of OS X Server

- Special link for Command Control Power listeners to check out the Bushel beta

077: Trust No One, Yoseminite Sam

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Recorded on November 19, 2014

Topics

- Jerry bails out Joe onsite, and diagnoses an issue where a specific website wouldn't load or respond to pings from a client location, but loaded fine from elsewhere; turned out to be a block on the client's static IP due to three failed login attempts

- we discuss clients trying to set things up and fix things themselves

Yoseminite Sam: a no-nonsense guy

Yoseminite Sam: a no-nonsense guy

- do you give clients easy access to their servers, e.g. Screen Sharing?

- Sam lands a client on bowtie alone: "I'm a no-nonsense guy, and you look like a no-nonsense guy too."

- what's your dress code for consulting?

- Joe details troubleshooting serious permissions issues in Yosemite after a prior "consultant" tried to set up shared calendars

- how do you bill for extensive cleanup work like the saga Joe describes?

- Joe notices a pattern to Security Questions answered by a prior consultant

067: Watch Me Do

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Recorded live on September 9, 2014

This week, we're thrilled to be sponsored by Watchman Monitoring.  Visit WatchmanMonitoring.com/cmdctrlpwr to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues.  When you sign up (and we know you will), be sure to tweet @cmdctrlpwr #CCPsentme to let us know and support the show!

Topics:

- Which Watch?

- iPhone 6 vs. iPhone 6 Plus? compare sizes to iPhone 5

- back pocket vs. front pocket?

- Sam's story of a client unplugging the backup hard drive from the server because they thought it was slowing the system down – should have had Watchman Monitoring installed, which can let you know if a drive is unmounted

- Joe moves his Drobo disk pack from old Drobo Gen 2 into new Drobo Gen 3 and realizes huge speed increase: 123.7 MB/s write & 171.9 MB/s read vs. 27 MB/s write & 24.6 MB/s read; Sam is already using his new Drobo Gen 3 as primary storage on his home server

- Software Update prompts to upgrade the Mac OS on a Server, which kills the Server: we consider this a bug!

- something goes wrong, end user flails, copies and pastes from forums, then finally calls you, the professional

- Bender from Forget Computers automatically backs up server settings

 

062: Mac Repairs - The Agony and The Ecstasy

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Recorded on July 31, 2014; aired on August 5, 2014

Followup from Dave Provine: How to Restart SMB automatically on Mavericks Server

Liquid Spills - Mircro Replay - 

Tools We Use - Tools that we can’t live Without
8" Straight & Curved Hemostat http://amzn.to/1qXedhv
Magnetic Projet Mat - https://www.ifixit.com/Store/Tools/Magnetic-Project-Mat/IF145-167
iFixit 54 Bit Driver Kit https://www.ifixit.com/Store/Tools/54-Bit-Driver-Kit/IF145-022
Wiha - Wiha 26099 - Screwdriver Set, Slotted, 8Pc 1-4mm Bonus Pack http://amzn.to/1qXcOax
iMac Screen Removal - FastCap HOD-DOUBLE Handle On Demand - http://amzn.to/V2fdSp

http://www.PowerBookMed.com
http://www.iFixit.com

Data Recovery - Driver Savers Partner Program

What repairs you regularly do. 
What repairs you won’t do and why.
Apple Store repair experiences
Depot Experiences
Out of warranty satisfaction repairs
Weirdest Repairs