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298: A Debacle Of Epic Proportions

Topics:

-Sam has some follow up on the story he shared on episode 292 when his client purchased hardware without consulting with him

-Joe is not happy with what he calls “auto incorrect” on iOS & macOS. Sam & Jerry pile on.

-Another grip for Joe is when using Apple’s search suggestions in Safari, there is no ability to go back to all results.

-Sam tries to convince Joe to “let it go”

-Sam has a big scare when making a change on a Ubiquiti network

-When Jerry has issues updating Ubiquiti firmware, he has to resort to manually updating via SSH

-As the Ubiquiti discussion continues, they bring up the new CloudKey Gen 2:
https://store.ui.com/products/unifi-cloud-key-gen2

-With equipment like this that require periodic firmware updates, Jerry poses a question of how to handle that with clients that are time & materials. Do you proactively reach out? How do you handle billing?

-We could not have an episode of Command Control Power without a Jerry client impersonation

-Mesh networks like Eero are good alternatives to more complex setups in residential scenarios. However, Sam knows “zero about the Eero”.