287: Have You Tried Restarting?
/Topics:
-A big thank you to Jonathan Mann for writing the new theme song for Command Control Power!
-A little bit about Jonathan Mann: A little bit about Jonathan Mann:
https://www.jonathanmann.net/
-Jonathan Mann writes a song a day. He holds the Guinness World Record for Most Consecutive Days Writing A Song.
Jonathan Mann, Song A Day - XOXO Festival (2014) - https://www.youtube.com/watch?v=nM4fGsyyWF0
-Joe has some follow up about clients trying to circumvent his company’s normal channels of communication
-The conversation diverges into the topic of managing your customers (and your employees)
-Cocktail party consulting
-Sam is able to keep a client but gives up the networking piece due to a situation of “too many cooks” working in conjunction with their A/V team
-It becomes a tricky game to play working with confused clients or those who can’t grasp the answers you give them
-A quick PSA from Sam about updating the Small Cubed Mail Act-On Plug-In for Apple Mail and messages in the Outbox that are scheduled for a future date
-TeamViewer versioning causes some grief as Joe is attempting to work with a client remotely
-Joe tries to avoid accidental eye contact at the random coffee shops he works out of. Jerry goes on a rant about Starbucks wait times and poor ventilation, not to mention the “boint” coffee. The rant calls to mind the days of Jackie Mason.
-Joe poses a question about secure erasing SSDs. It drives the conversation towards security, computers with T2 chips, and the concept of wiping in general. Apple has made a white paper available about the T2 Security Chip:
https://www.apple.com/mac/docs/Apple_T2_Security_Chip_Overview.pdf