🔒 Patreon Special

IT Pros: exclusive shows await you on Patreon, focusing on the more challenging aspects of running your practice and working with clients and employees.


486: Marionnettiste

Topics:

-Sam went to the Jamf Nation User Conference and had the opportunity to meet up with long time supporters Jon Brown and Nate Cinal.

-Live Desktop 2 in Addigy is phenomenal. Joe shares his story of remote migrations using this feature.

-Joe also uses a caffeinate command to keep remote computers from going to sleep.

-Addigy received funding. Joe shares his thoughts.

-1Password is great but Joe & Sam still have a few concerns. Mostly over efficiencies in the product.

-Duplications in the Contacts app is still a thing apparently.

-A couple of Sam’s larger clients are asking for phone support. He’s exploring smith.ai but wonders how much better it will be with non technical operators.

-Unlimited phone/email support brings us back to a recent Patreon only show where we discuss Creative Tech’s pricing plan with Tim Pearson.

485: Thats A Good Number Of Nits

Topics:

-Joe decides to change his theme of griping and talks about a positive helpful hint with Safari and auto filling passwords.

-Storing credit card security codes is a nice new add on to Safari on iOS 16.

-How safe is it to send credit card info using iMessage?

-Joe wants advise on Jerry’s new M2 MacBook Air.

-A call for listener feedback from Joe to see if they have had success using an M2 in clamshell mode.

-Find us on MacAdmins Slack at #cmdctrlpwr

-Please support the MacAdmins Foundation!

-Listener Kevin Cox mentions a good tip about a computer that is locked due to the date and time reset.

-Google alerts are another annoyance that Joe gripes about.

-Joe had a struggle with Dun & Bradstreet when he was asked to create a new number. He was immediately bombarded by solicitors.

-Jerry had a similar experience with Lending Tree.

-A win for iCloud Hide My Email.

484: Release The Hounds

Thank you to our VIP sponsors!

Topics:

-Joe talks about being back on the road and costs/challenges associated with it.

-He had a PepLink Router but doesn’t have as much of a need for it anymore.

-As iCloud is trying to share media, even if it is unable to at the moment, the recipient still receives an alert that the media has been shared with them.

-During extreme heat, the iPhone display seems to dim brightness.

-A discussion brews about the iPhone SOS feature.
-What is the best way to share photos amongst iPhone and Android users?

-Along those lines, the Google Photos app asks for access to ALL photos by default.

-On a positive note, Joe really likes the Focus modes available in iOS 16.

-Jerry does some research on Starlink. The antenna is $600 and activation is $110. Throw in installation costs and you are looking at close to $1000.

-This year’s exit of Burning Man had major traffic jams.

-Jerry talks about concerned calls from his clients about Apple vulnerabilities. His general rule of thumb is to update right away when Apple sends notifications.

-How do you deal with with marketing campaigns from competitors?

-Managing Apple updates using MDM is still not a perfect science.

Thank you to our Patreon sponsors!

483: Burning For You

Topics:

-Joe has recently returned from the annual Burning Man gathering. Jerry has questions.

-Joe is part of a long standing camp that  helps supply water to participants.

-This is the first year that they used Starlink for internet access.

-We learn about the details of how Starlink works.

-The conflict is trying to have technology available but to disconnect while at the event.

-Joe has been recommending Starlink for backup internet for some of his customers. He considers what else he can do to make it a package offering.

-Just contact Joe if you have burning Burning Man questions.

482: Would You Like Fries With That?

Topics:

-Sam is not thrilled with 1Password 8 and the functional differences. Menu changes and inconsistency are at the top of his aggravations list.

-Sam describes working with one of his clients to open up a new office space with little to no planning.

-Jerry takes on a job in NYC and has to lug equipment to the job site.

-Common courtesy seems to be lacking. Sam sees this with clients who are unappreciative.

-Jerry shares a vegetarian’s fast food story.

-Keeping in line with the fast food theme, Sam has a story about fries.

-SonicWall seems to be very aggressive with services renewals, even when they are not due.

-Jerry works on a migration project and has to wait 3+ hours for the directory administrator to simply perform a bind due to credentials. All billable time.

-Another Optimum difficulty for Sam. Jerry does not take his side.