🔒 Patreon Special

IT Pros: exclusive shows await you on Patreon, focusing on the more challenging aspects of running your practice and working with clients and employees.


175: Sifting Through Sierra

Recorded September 27,, 2016

We are sponsored this week byGruntwork by Mac-MSP. 

Gruntwork is the ultimate managed service package for you and your clients. "Think of what you would do when trying to solve a user’s support request: run a disk verification utility. Run permission repair. Update the affected software to the latest version. With Gruntwork, those chores have already been accomplished. Your time spent troubleshooting issues is greatly reduced when the common maladies are already ruled out. Better yet, Gruntwork prevents many common problems, so the Mac just works and you can focus on higher level tasks for your client." 

Find out more at - http://mac-msp.com/gruntwork and tell them CCP sent you.

TOPICS:

Web Design:
RapidWeaver - https://realmacsoftware.com/rapidweaver/
SquareSpace - https://www.squarespace.com
Wix - http://www.wix.com
Logo Design:
http://www.designcrowd.com
https://99designs.com

Mailing Lists:
http://mailchimp.com
https://www.campaignmonitor.com

Belight Business Card Composer - http://www.belightsoft.com

IT Asset Management - MonkeyBox
https://monkeybox.com

Online MDM Solution
https://www.bushel.com

Alfred - Productivity App for Mac OS X
https://www.alfredapp.com

• from Ars Technica Sierra review: "Apple told us it would continue to offer an upgrade path to older Macs that stop at El Capitan but haven't yet been upgraded for whatever reason. While the installer will disappear from the public Mac App Store, anyone without the El Capitan installer already in their purchase history will be able to add it via an Apple support page."

• GateKeeper removes the option to allow apps from "Anywhere" in System Preferences, but the option is still available on the Command Line (sudo spctl --master-disable), or individual apps can still be opened using right-click and then choosing "Open" as before; does the removal of the "Anywhere" option portend a gradual deprecation of the ability to open unsigned apps at all?
• to turn off the new Universal Clipboard feature in macOS Sierra, disable Handoff in System Preferences > General; no way to turn off Universal Clipboard but keep Handoff
Remote access for business users or teams
http://www.splashtop.com

Alfred - Productivity App for Mac OS X
https://www.alfredapp.com

How to Disable Gatekeeper and Allow Apps From Anywhere in macOS Sierra
https://www.tekrevue.com/tip/gatekeeper-macos-sierra/

• Apple Watch unlock is in Security & Privacy; requires 2-factor authentication on Apple ID; requires Bluetooth 4.0 and 802.11ac Wi-Fi

SAMUEL VALENCIA - TEAM V | 2016 TCS NEW YORK CITY MARATHON

Team V is the official endurance fundraising program for The V Foundation for Cancer Research. 
http://www.jimmyv.org
https://www.crowdrise.com/samuel-teamv/

163: The Preparedness Mindset with Shelley Watson of Wheelwrights

Recorded June 14, 2016

SAMUEL VALENCIA - TEAM V | 2016 TCS NEW YORK CITY MARATHON

Team V is the official endurance fundraising program for The V Foundation for Cancer Research. http://www.jimmyv.org

https://www.crowdrise.com/samuel-teamv/

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

Thanks to all our Contributors: 

Kevin Ginger, kGinger Consulting - Weldon Dodd - Rewind Tech -Mats Schwieger - envision design, llc - Adam Rice -  Daniel Escobar, Proactechs - JD Strong, Strong Solutions - Luis Giraldo, Ook and MonkeyBox

And thanks to our other wonderful supporters who chose to donate without any reward.

TOPIC:

This week we welcome back Shelley Watson of Wheelwrights, LLC of Seattle, Washington.

Shelley Watson is currently Managing Partner at Wheelwrights, started in 2007 with Chris Dawe, to provide technology services including strategic planning, implementation, and support to business and education clients in Western Washington. An Apple consultant and trainer since 1997, Shelley’s past activities include working on curriculum development teams for Apple, and as an Apple Certified Trainer. Shelley earned her degree in Psychology from the University of California, never realizing it would be perfect for a career in IT.

In this episode, Shelley discuses her recent participation in Cascadia Rising, a Joint FEMA-OEM Catastrophic Earthquake and Tsunami Functional Exercise June 2016. She also discusses the benefits of participating in Community Emergency Response Teams (CERT) training. 

Find Shelley on Twitter-  @1technodiva

161: Husbands and Wives Who Work Together -Proactechs & Waples Networks

Recorded June 9, 2016

- Enjoy Command Control Power and want more commercial free programs? Please visit our Patreon Page where you can support Command Control Power and help us bring you more commercial free programming.

Thanks to all our Contributors: 

Kevin Ginger, kGinger Consulting - Weldon Dodd - Rewind Tech -Mats Schwieger - envision design, llc - Adam Rice -  Daniel Escobar, Proactechs - JD Strong, Strong Solutions - Luis Giraldo, Ook and MonkeyBox

And thanks to our other wonderful supporters who chose to donate without any reward.

TOPIC:

This show features Matthew and Sabrina Waples of Waples Networks in Dallas TX along with Daniel Escobar and Valeria Colimodio of Proactechs in Miami Beach, FL.

Matthew and Sabrina Waples

Matthew and Sabrina Waples

Valeria Colimodio and Daniel Escobar

Valeria Colimodio and Daniel Escobar

We discuss the delicate balance and challenges that couples face when they work together in a business environment.

It was a fun topic and we hope you enjoy!

094: Remind me on a website

Recorded on March 17, 2015

This week's show has been brought to you by the fine folks at Backblaze: Online Backup Made Easy. Visit Backblaze.com/ccp to sign up for their Partner Program and ask for your free license of Backblaze. Try Backblaze and see just how great it is!

Topics:

- Joe thinks Reminders should have the ability to remind me "on a website" (in addition to "on a day" and "at a location"). How great would it be to be reminded when you end up on Amazon or MonoPrice that you need some cable or whatever?

- Apple engineer explains how the new MacBook came to be

- Jerry's funny wifi story

- Sam's Apple Store saga: cracked screen, poorly seated memory, failed migration; seltzer (goes well with sushi – see also: non-alcoholic beer)

- Joe's client attempted a self-directed email server migration at noon on a Wednesday; see also: Episode 077: Trust No One, Yoseminite Sam in regards to a serious permissions issue caused by a prior consultant

- Sam's client turned off Time Machine, but Backblaze saved the day

- Jerry reminds us of Bender, which saved the day for his client

- Joe's CCC praise: migrating to new SSD in new machine, Carbon Copy Cloner identifies drives across reboots, and across different startup disks

- Sam encounters (and solves – remotely) "unapproved caller: SecurityAgent may only be invoked by Apple software"

- Joe teases an upcoming segment about upgrading a client's van

086: Apple Store Goes Above and Beyond

- Joe's Apple Store followup: they fixed it!

- project-based billing considerations

- writing proposals, including an onsite followup to give the client (and consultant) a level of comfort that any unforeseen issues can be resolved because you're standing by

- clients taking your well-designed proposal with specifications and shopping around to other consultants