Topics:

-Joe had a client reach out just to say something positive about Parallels 16. How infrequently do we get those feel good calls?

-Speaking of Parallels 16, Jerry has a gripe about a Parallels update that ended up costing him.

-Sam wants to inject some feel good stories and talks about a free offer from a local ISP for households with educators and school age children.

-Another great tool for educators is Safe You Tube, a site that lets you play YouTube videos for children, without potentially inappropriate ad content.

-What happened to paper cups?

-We have some follow up to the Carbon Copy Cloner Privacy Fish, from Mike Bombitch himself!

-And now we have a hot air balloon from Tech Tool Pro.

-Amy McKnight and others give Joe some credit for his PSA about being able to open PDFs in Microsoft Word.

-Jerry is annoyed by a client that is clearly multi tasking while trying to work with him remotely.

-Joe has a similar client and sees the proof with Handoff displaying multiple apps in their Mac Dock.

-While trying to work with a new client remotely, Sam seems just how difficult it can be when leaving a lot of the work to the client.

-Sam & Joe have a live conversation about a potential new client that they are both in discussions with.

Topics:

-Joe schools us on verified phone calls on iPhone.

-Jerry has been testing iOS 14 with positive results.

-Both Jerry & Joe have been using RingCentral for years. Joe decided to clean house with his extensions.

-Sam just has nana answering his calls.

-Back to user sentiment surveys, Joe describes how apps seem to pause for an extended period before asking for a rating.

-Exavault makes a diagnostics tool called MTR that Jerry has had success with for traceroutes.

-Security is brought up again by Joe. It reminds Sam of the “I’m a Mac” commercials with Windows Vista:
https://youtu.be/8CwoluNRSSc

-Screen Recording, a long griped about feature on the show, is an admin only feature as of now in the beta release of Big Sur. The hope is that this will be configurable via MDM.

-System 8 is now available virtually!
https://www.theverge.com/2020/7/29/21346392/mac-os-8-electron-app-download-windows-linux-features

-One of Sam’s neighbors sometimes reminds him of Rick Moranis from Ghostbusters. It then turns into a story about the feud between his dog and the mailman.

-Sam spins a yarn about setting up new Wi-Fi hardware and SSIDs at multiple client sites and the curve balls that are thrown at him.

-The conversation delves into Joe’s yoga practices.

-Since diving into the Wi-Fi security topic, Joe talks about 802.1x Authentication and other security measures. It starts a discussion about learning new technology on the job.