šŸ”’ Patreon Special

IT Pros: exclusive shows await you on Patreon, focusing on the more challenging aspects of running your practice and working with clients and employees.


396: FileVault Incrimination

Topics:

-Sam shares with us that he has been vaccinated with the Moderna vaccine.

-He volunteers with the local Emergency Response Team and was given the opportunity for early vaccination.

-Going back to tech, Joe has an issue related to his passwords in Safari hanging up the process. As he digs into the problem, he discovers an issue with his Keychain.

-Howard Oakley from one of our favorite sites, Eclectic Light Company (https://eclecticlight.co), guides him through the process of correcting issues with your Login Keychain.

-Sam shares a great little tidbit he learned from colleague Steve Leebove of Mac Rescue (https://macrescue.com). Holding down the Option key while clicking the Advanced button in Network Preferences reveals additional fields like Hidden or Shareable. But what are the grayed out networks that can only be seen while holding down Option?

-Another good one that Sam found was when attempting to access a backup DMG on a Synology and receives the message ā€œresource temporarily unavailableā€. Using the Synology widget for Connected Users, he was able to remove the sessions for that user and mount the DMG after that.

-And oldie but goodie. Joe talks about using Migration Assistant after Setup Assistant and configuring a user as opposed to doing it during. In addition, when going through Migration Assistant, wait for all the folder sizes to be calculated before proceeding with migration. He has a recent engagement with a client where this proved to still be the correct method.

-Sam’s last tip involves KEXT user approvals. When Turbo Boost Switcher Pro was not functioning properly in macOS Big Sur, he had to find a way to re-allow it. Here is the syntax pulled from https://www.rugarciap.com/faqs/: kmutil trigger-panic-medic --volume-root /Volumes/<YourVolumeName>.

-Joe talks about the Staged Extensions folder where these kernel extensions could live prior to approval.

-What is FileVault Disk incrimination?

394: Stupid Epson Printer & Nana’s Extension Cord

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Topics:

-We discuss where our businesses stand for the year after the financial affects of COVID

-Jerry & Joe share a moment discussing a job they collaborated on.

-What appeared to be a standard Wi-Fi upgrade takes a left turn as they have to focus on a printer that simply won’t connect.

-Is a wooden box waterproof?

-Did Sam need to be on the show this week?

-Joe finds that there is no reboot option in the GUI for the UniFi Dream Machine Pro so he describes how to SSH to the device and send a reboot command.

-From the Reddit Eero forum, Jerry has been hearing a lot of rumbling and negative feedback about the new Eero Pro 6. Joe backs up Eero’s responses.

-What Apple devices support Wi-Fi 6?

-As Joe assists a client with extending Wi-Fi coverage by phone, it creates more questions for us as far as billing and planning. While Sam thinks it takes less work, Joe counters that there is more work on the planning and preparing side of things.

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Thank you to our Patreon sponsors!

392: Super Spreader Clients

Topics:

-PsiMac and MacWorks joined forces for a Wi-Fi job. Sam was feeling very left out. 

-UniFi and Eero and go to equipment for Wi-Fi jobs. 

-Jerry & Joe go into detail about the job in an aging house with some wireless challenges.

-Using UniFi on this job, Joe talks about adjusting wireless uplink settings in the UniFi Dream Machine controller.

-Sam finally gets to join in and he gets into working with Eero on a job. He begins by dealing with an oddity where an entire network comes to a halt when a particular computer gets turned off.

-He learns some things with Eero like the lack of functionality when using the web interface vs the app.

-Since we are all doing more remotely, Joe takes us through a remote Eero setup. 

-Joe found that setting up this network was actually faster offsite. Which is good on the one hand for efficiency but also a negative for business reasons as it means less billable time. Sam finds similar results.

-Sam brings back an old favorite ā€œpop quizā€, networking edition.

-Jerry has a PSA regarding a Synology with Seagate drives. Be careful where you buy from.

-Amazon had an offer to give a 20% credit on old routers but Jerry has a bad experience with his return.

389: Pandemic Update With Adam Engst of TidBITS Content Network

Topics:

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-Adam Engst of TidBITS Content Network  joins us once again to talk business during COVID and some new opportunities.

-The last time we had Adam on was mid March, just after the world began to change.

-Joe observes how things are once again going in the wrong direction.

-As the president of his local runner’s club, he is always on the lookout for important news to evaluate risks.

-We discuss the effects this has had on people not just with work or physical health, but mental health as well.

-Adam and the crew kick around many interesting thoughts and ideas about society as a whole.

-What’s going to happen with office space and real estate as a whole after this is all said and done?

-As companies have had to pivot during these times, Adam talks about how TidBITS has begun working with a school in Australia to distribute technical information.

-This opportunity of working with institutions with large IT footprints could be a new avenue for TidBITS Content Network.

388: Adam Engst of TidBITS Content Network Discusses Apple's M1 Silicon

Topics:

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-Adam Engst of TidBITS Content Network joins us to talk about Apple’s release of the M1 chips.

-We talk about ā€œOne More Thing...ā€

-Joe goes on a tear about some history of Mac. 

-Joe is proud of his first generation JamBox. 

-Adam is very excited about the benchmarks he is reading about the M1 chips. 

-Even Rosetta 2 is showing a benchmark of 80% of native use!

-Adam talks about unified memory and how the memory is built in to the M1 chip. 

-Thermal capacity in the new MacBook Air, MacBook Pro and Mac mini is discussed. The MacBook Air doesn’t even have a fan!

-Sam & Joe are emotionally scarred from recent MacBook Air models. 

-Adam is not impressed with the Touch Bar on the MacBook Pro. 

-While we were once concerned about first generation chips, everything we are hearing has us excited. 

-Battery life is a notable difference that users will be most aware of. 

-50 of recent Mac purchases were customers new to the Mac. 

-Adam warns about issues to be wary of with Big Sur when it comes to third party backup programs like Carbon Copy Cloner and Super Duper. 

-Time Machine in Big Sur now uses APFS. You will likely want to start your backups fresh. 

-The low end MacBook Air has a 7 core CPU instead of an 8 core. Why?

-Adam is going to test his new computer by dumping all his apps in Login Items to see how it responds. 

-Sign up with TidBITS Content Network and have Adam and his team create meaningful content for your organization.