448: Carving A Piece Of Marble With A Blunt Instrument

Topics:

-Joe talks about how log4j affected things like Backblaze and UniFi. 

-Sam shares how his UniFi Mac mini died and forced him to review his backup process. 

-Command Control Power has a new sponsor: We welcome Kolide! Visit kolide.com and honest.security to learn more. 

-A classic UniFi/Sonos issue plagued Joe at a particular client. 

-In Jerry’s Sonos situation, he first replaced the old Sonos Bridge products with the newer Sonos Amps. 

-Jerry opens a debate about iPad vs Mac as a main workstation. 

-A scary moment for Joe’s client turns into an easy win for Joe. Undo to the rescue. 

-A hug thank you to our newest community members! Thank you for your contributions to the show!

447: Interview With Jason Dettbarn / Founder & CEO of Addigy - Cloud Based Mac Management Platform

Topics:

-We welcome back Jason Detrbarn, founder and CEO of Addigy. 

-Jason talks to us about taking a company-wide break over the holidays. 

-Working from home can make it difficult to separate work and home life. Sam discusses one of his tactics. 

-Sam and Joe both needed support from Addigy over the break and they were able to assist without missing a beat. 

-Joe had Migration Assistant going remotely and had to use Addigy Live Terminal to bail him out. 

-Jason talks about the upcoming Addigy Innovate Conference, February 22-23, 2022.

-Automating your workflows is the key to getting out of the habit of repeating the same tasks over and over. 

-With the partnership with Splashtop in place, Jerry is curious about the differences between that and Live Terminal. 

-Automated Device Enrollment with customizations is impressive. 

-Jason discusses how much the community is involved in the direction of new features. 

-Jason gives us a teaser into big UI changes coming in the product. 

444: Entrepreneurial Spirit

This week on Command Control Power, we are featuring a patron only show for our supporters. If you are already subscribed on Patreon, you will find this show in your private podcast feed. To sign up and get instant access to special features like this one and several other Patreon only episodes, visit us at our Patreon support page and become a patron. For our general audience, we are featuring a classic episode from our catalog of nearly 500 episodes. We hope you enjoy it. The show was originally broadcast on August 12, 2014.

443: FBI Surveillance Van

Topics:

-Joe had some audio troubles. Could it be that he spilled water on his own computer?

-Jerry is tied of the “How did we do?” surveys for phone support.

-A Thanksgiving recap.

-Will Joe get a puppy?

-During Thanksgiving dinner, Jerry had to clarify that the FBI were not providing free Wi-Fi.

-Tech support for family is par for the course over the holidays.

-AT&T and T-Mobile have discounts for seniors but…only in Florida.

-After buying an AirTag, Jerry finds a nifty case from Elevation Lab. But he was not pleased with the outcome.

-After listening to The Beatles Documentary, Let It Be, Jerry gifts us his review.

-While on the subject, Sam recommends The Velvet Underground documentary. 

-Joe likes the From the Basement series

-How do you troubleshoot communicating with an Apple TV when you didn’t bring the remote with you?

-Sam uses his phone to prank his son when using Siri on Apple TV.

442: Streaming, It's A Good Thing

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Topics:

-Jerry encounters a personal situation with a client and Joe recalls similar situations, even remotely.

-Does this photo look like an electrical outlet or two USB ports?

-Joe has a heck of a day involving QuickBooks support.

-Unbelievably, after considerable support time on what he believed to be a Mac, Joe’s client sends him a photo that surprises him.

-Clients lack of planning shouldn’t be our emergency.

-Prepaid hourly blocks can feel like free work if enough time passes.

-Jerry asks the question; Is it Connect4 or Control4?

-One of Jerry’s clients cannot grasp the concept of cloud vs local music. And the A/V tech was not helping.

-Complex A/V systems can be cumbersome for a user.

-Joe experiences problems with a UniFi/Sonos setup.

-Using a modem purchased separately rather than “renting” from the ISP can be a good alternative.

441: Save Changes and Shut Down

Topics:

-After conversing with some old friends, Sam hears of the crazy concept of ending your workday at 5 or 6PM.

-Sam feels like he may be reaching a breaking point of work/life balance being tipped too far over.

-He talks about Craig Cohen at HCS who starts his day at 6 AM and leaves his laptop at the office at the end of the day.

-Sam realizes his productivity is hurt by his lack of focus.

-Command-Tab is Joe’s “what the heck am I doing?” shortcut.

-HCS is hiring! We need someone that has Jamf 200 certification or better to join our team. Reach out to Sam via MacAdmins Slack or email if you are interested.

-Joe let’s Sam know that a new hire will actually add to his workload. At least initially.

-What is multitasking?

-Jerry asks the question, should you be taking on less work to fit your life?

-Jerry also talks about the responsibility of taking care of people on your payroll.

-Perhaps a schedule of when to work after hours is a good start.

-Transitioning to tech, Jerry has an odd issue where Apple Mail was not respecting the Reply All button.

-Once you break the drives in a fusion drive iMac, the data is difficult to retrieve.

-Jerry has another weird one after a data transfer.