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039: Goto Fail

Recorded live February 25, 2014

Exclusive sponsor this week: Smile, makers of TextExpander and the PDFpen Family, which includes PDFpen for Mac, PDFpen for iPad, PDFpen for iPhone, and PDFpen Scan+. PDFpen makes it easy to go mobile with PDFpen on your Mac, iPad, and iPhone. You can have PDFpen’s editing power on all your devices. PDFpen Scan+, the newest member of the PDFpen Family, lets you add scanning and OCR to your mobile toolkit. PDFpenPro offers extra PDF power on the Mac, including interactive form creation, creating PDFs from websites, and editing tables of contents. Visit smilesoftware.com/restart for details and a brief video introduction to the PDFpen Family.


- Joe asks and answers: what is the "J" that appears in some emails? (J is a smiley face in the WingDings font)

- Joe wonders why some people include an extra "P" at the bottom of some emails, i.e. "P Please consider the environment before printing this email" (the P is supposed to be a nice forest scene in the WebDings font)

- Jerry reports being able to receive email using Mail.app in Mavericks version 10.9.2.

- Apple's Goto Fail SSL bug: strategies for proactively notifying clients; timing of updates; test your system at gotofail.com

- Sam's Mavericks 101 class "aha moments"

- Sam recommends Revise IT training app by Amsys

- security concerns about Target Disk Mode and resetpassword utility on Recovery partition

- Jerry, Sam, and our live listeners offer Joe some ideas about what to do when Time Capsule fills up

- Joe offers a tip: temporarily "promote" clients to VIP in order to receive notifications when they email you back about something pertinent, for example when coordinating a time to meet, or if you want to know immediately when a client confirms you should proceed with some work