🔒 Patreon Special Feature

For IT Pros, we offer Patreon exclusive shows with advice and guidance on the more challenging aspects of running your practice and working with your clients and employees.

Get your custom link and subscribe to the exclusive shows!

014: Pricing Roundtable

/

Recorded Live on 8/27/2013

Sam, Jerry, and Joe discuss rates and pricing after a digression into Mac OS X Server services.

Followup:

- Jerry reports that Find My Mac only works on WiFi; only works when WiFi network interface is listed first in Network preferences set service order; requires Recovery Partition

Topics:

- password manager frustrations; Apple's opportunity to solve the problem with iPhone 5S and iCloud Keychain

- Jerry mentions Ryan Block's idea to prevent iPhone from turning off unless passcode was entered to improve security and allow Find My iPhone

- Sam discusses using Profile Manager to enable Remote Wipe without iCloud

- Mac OS X Server services discussion; in-house email hosting considerations

- rates discussion: how to charge; minimums; project-based billing vs. hourly

- onsite/phone/remote; labor; diagnostics fee; travel time

- discount for contracts/prepaid hours

- whether to post rates on the website

- remote support options: ARD over VPN, join.me, TeamViewer

- remote hard drive shredding vs. occupying space on the workbench to securely erase