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IT Pros: exclusive shows await you on Patreon, focusing on the more challenging aspects of running your practice and working with clients and employees.

092: What's in the Bag

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Recorded on March 3, 2015

Jerry, Sam, and Joe walk through the contents of their tech bags. Don't miss the images posted to CommandControlPower.com.

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We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

Topics:

- Jerry shares some great recommendations including WiebeTech UltraDock, Wiha 91118 pouch, and Skooba Design Cable Stable Mini.

- Sam shares the backstories behind carrying Atlas gloves, Gunnar computer glasses, and his set of client keys.

- Joe talks briefly about building PsiTool, and recommends mesh pouches to keep cables, adapters, and tools organized. Also, don't forget to bring cleaning supplies, and fasteners like twist ties, cable ties, anchors, and screws.

091: Interview With Mike Bombich From Bombich.com - Makers of "Carbon Copy Cloner"

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This week's show is commercial free and we hope you enjoy. -  We are pleased to speak with Mike Bombich, Owner and Developer of the premier Macintosh backup application, Carbon Copy Cloner. The leading choice among Apple support professionals, Carbon Copy Cloner is one of the most flexible and powerful backup programs in the Macintosh eco-system. Mike discusses the program's beginnings as well as discussing the current version, Carbon Copy Cloner 4.

TOPICS:

- Bombich Software released Carbon Copy Cloner in 2002, was one of the first OS X backup programs to exist for Apple's new Unix based system. Since then, they have updated and refined their product, offering simplicity of use and feature rich options for the support professional

- "If you make it boot ten seconds faster, you've saved a dozen lives." - Steve Jobs speaking to Andy Hertzfeld
As told here at folklore.org - "Saving Lives"

- Bombich Software Reseller Program - https://cccreseller.com/apply

- Buy Carbon Copy Cloner - Direct From Bombich Software
 Unique opportunity for Consultants to sign up for the CCC Reseller Program and indicate an interest to provide technical support for the Carbon Copy Cloner product!

- Home Automation

  • Philips 431643 Hue Personal Wireless Lighting, Starter Pack - Amazon Link
  • Indigo Domotics -the most advanced do-it-yourself (DIY) smart home platform available. https://www.indigodomo.com

090: Interview With Rusty Little From Alsoft - Makers of "Disk Warrior 5"

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Recorded live on February 17, 2015

This week's show is commercial free and we hope you enjoy. -  We are pleased to speak with Rusty Little, Director of Engineering at Alsoft, Inc., makers of the award winning Mac repair and recovery utility, Disk Warrior 5. Rusty chats about Alsoft's rich Mac history, including product development and the new release of Disk Warrior 5.

TOPICS:

- Alsoft, Inc. was founded in 1984 by two former Apple employees to develop and market MacExpress®, the first programming framework for the Macintosh.

- Chronological Release Dates of Alsoft Products - i.e."Disk Express"

- Buy Disk Warrior - Direct From Alsoft
- Buy Disk Warrior - Direct From Amazon

089: "Big Brother" Is Crashing Your Mail

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Recorded live on February 3, 2015

This week's show has been brought to you by the fine people at Backblaze - Online Backup Made Easy. Visit Backblaze.com or https://www.backblaze.com/ccp to sign up for their Partner Program. If you provide IT support and want to know more, simply signup to try their Partner Program. Backblaze will give your company a free account to try Backblaze and see just how great it is!

TOPICS:

- Jerry talkes about RackSpace Hosted Exchange woes using Apple Mail application. 
Walt Mossberg reviews Outlook for IOS Outlook for iPhone, Android Is a Powerful Productivity App . Sam references security concerns outlined in the article - Outlook for iOS app "breaks" corporate security, developer says .
 You can download your copy of Outlook for IOS from the iTunes Store

- Joe shares his customer issue with POP & IMAP accounts not reflecting "Read" & "Unread" Email Status When Mixing Email Protocols

- Backblaze Storage Pods Seen Here - https://www.backblaze.com/blog/backblaze-storage-pod-4/
  Reliability Data Set For 41,000 Hard Drives Now Open Source -   
  https://www.backblaze.com/blog/hard-drive-data-feb2015/
   Backblaze Parther Program - https://www.backblaze.com/ccp

- Sam talks about his customer that was bitten by the Cryptowall & Cryptolocker Issue, Bitdefender Labs "Cryptowall Vacinne" - http://labs.bitdefender.com/projects/cryptowall-vaccine-2/bitdefender-offers-cryptowall-vaccine/

- Joe tells his tale of the "Big Brother" Mail Crashing Bug in Yosemite 10.10.2 bit not in 10.10.1 
Apple Support Forum - OSX Yosemite 10.10.2 MacMail freeze

- Jerry talks about Apple Mail Email Signature Woes & needing to disable iCloud Drive Syncing for "Mail" under Options in System Preferences
How to Make an HTML Signature in Apple Mail for Yosemite OS X 10.10
http://matt.coneybeare.me/how-to-make-an-html-signature-in-apple-mail-for-yosemite-os-x-10-dot-10/